Regal Chevrolet Kia Lakeland

New 888-333-7501 Dealer Website
Used 888-498-8347 Email Dealer
Service 877-852-8308

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Reviews

Average Ratings

4.4
102 lifetime reviews.
  • Eddie Perry, Eric K and Stan!!

    Eddie Perry, Eric K and Stan are the ONLY three gentlemen you need to speak to when you want to buy a car at Regal Pre-Owned. Customer Service was...

    Dealer Response

    Thank you Justin for your excellent review!!


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    Eddie Perry, Eric K and Stan are the ONLY three gentlemen you need to speak to when you want to buy a car at Regal Pre-Owned. Customer Service was perfect, because they DIDN'T treat us as another sale. DON'T GO TO ANYBODY ELSE BUT THESE THREE GENTLEMEN!! I'm serious. Mr. Eddie Perry was the salesman that met us as me and my wife pulled up to the pre-owned car lot. Eddie allowed me and my wife to WALK around the car lot and REALLY just LOOK at cars. My wife and I WALKED around the car lot for 20 minutes, before checking in on us. He was NOT trying to sell us a car and was NOT trying to pressure us to buy a car. He was really just acting as if all 3 of us were just looking at cars. Eddie kept it REAL! No matter what car we were looking at or what the prices were, EDDIE kept it REAL! EVEN when we had our options, he still kept it REAL and we were not pressured into anything, because he understood that we have to do what's best for us. If that means leaving and coming back on another day, he GENUINELY understood that and encouraged us to do what we had to do. Eddie, Erick K and Stan worked out an AMAZING deal for me and my wife. GOD Bless you guys! WE REALLY appreciate your services! MORE salesmen need to follow you guys!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Justin for your excellent review!!


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  • Regal chevy

    I was looking for a reliable vehicle for my family and I, so I decided to stop into regal chevy and I met a sales accosiate named Ricardo A. He wa...


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    I was looking for a reliable vehicle for my family and I, so I decided to stop into regal chevy and I met a sales accosiate named Ricardo A. He was very knowlageable on all the cars I was looking at. Buying a car from him was the best experience, hands down! He helped me out a lot! I will definitely be back!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Regal Chevrolet's service is second to none in the

    Servicewriter Mike, Met me in the driveway before opening, listened well to what I wanted, and explained what he had to, and signed me in for the ...


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    Servicewriter Mike, Met me in the driveway before opening, listened well to what I wanted, and explained what he had to, and signed me in for the work required. He treated me with respect, professionally at every turn. He was pleasant and efficient, and wonderful to do business with. Excellent employee, a great example for your dealership!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Such an amazing experience

    It was such an amazing experience! Pete Wicher was so helpful!!


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    It was such an amazing experience! Pete Wicher was so helpful!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Upset with buy a car get tv deal and $100 deal.

    I love my car and Orlando was a great salesman. My issue is with the deals they offer. They say you get a free tv or laptop with the purchase of a...


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    I love my car and Orlando was a great salesman. My issue is with the deals they offer. They say you get a free tv or laptop with the purchase of a new vehicle purchase. Well I bought a 2016 trax and then was told we don't quality. Then they say refer a friend and receive $100. My daughter bought a car a month later and I still have not gotten that either. Maybe they should stop offering things if they don't really mean they are giving them out.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Regal Chevrolet, Lakeland, FL

    My wife, Linda, and I were very satisfied with the great service we received with Regal Chevrolet. We would like to compliment Pete, Mike, Mirand...


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    My wife, Linda, and I were very satisfied with the great service we received with Regal Chevrolet. We would like to compliment Pete, Mike, Miranda and Trent for the professionalism with no pressure that we usually feel in most dealerships. I explained that I was interested in a 2017 Chevrolet Impala. I was asked what extras and color that I was interested in this vehicle. Within two days, they had the perfect Impala for us. We have now had the Impala for almost two weeks and we thoroughly enjoy the choice we made. I will highly recommend Regal Chevrolet to anyone interested in the great service and professionalism we received on our purchase. Thank you Pete, Miranda, Mike and Trent for the great service. You are the best. Karl and Linda Unfried

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good experience

    Good experience, Boz helped us with our needs and did a great job!


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    Good experience, Boz helped us with our needs and did a great job!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5 star rating

    I asked for 'no wash' to expedite getting vehicle back on the road quickly. They complied and car was back to me quickly as requested. Good Vibes....

    Dealer Response

    We are so glad that you had such a great experience at Regal! Thanks for the good review and if there is anything at all we can do to assist you i...


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    I asked for 'no wash' to expedite getting vehicle back on the road quickly. They complied and car was back to me quickly as requested. Good Vibes. You always have competent, friendly staff. Thanks Regal.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are so glad that you had such a great experience at Regal! Thanks for the good review and if there is anything at all we can do to assist you in the future, please do not hesitate to ask.


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  • Disappointed in Service to my vehicle

    On Feb 12,2016, we brought my 08 Chevy HHR in for routine oil change. It was then recommended that I needed front brake pads replaced, brake fluid...

    Dealer Response

    I am very sorry that you had such a bad experience at Regal. I would appreciate the opportunity to talk to you about what happened so that we can ...


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    On Feb 12,2016, we brought my 08 Chevy HHR in for routine oil change. It was then recommended that I needed front brake pads replaced, brake fluids flush, transmission flush, Induction flush, wheel balance & alignment. I declined at this time. A Visual Inspection was supposedly done. It was recommended for me to get Lifetime brakes, So I did. While there it was discovered that #1. front pads & rotors & hardware all needed to be replaced #2. they had to use a hammer to remove both rear brake drums!! #3 turn signals were not working!! We will not return to Regal Chevrolet/Kia for any further service to our vehicles. Our son is interested in buying a vehicle. However we won't be recommending Regal. Please remove our names, address & phone numbers from your lists.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I am very sorry that you had such a bad experience at Regal. I would appreciate the opportunity to talk to you about what happened so that we can try and make it right for you as well as ensure that future customers do not have a similar experience. You can respond here or email one of our customer service associates at alex.h@regallakeland.com.


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  • Awesome Experience

    Amazing buying experience they have gained me as a customer for life, Pete was hands down the BEST salesman I have ever encountered. He was not pu...

    Dealer Response

    We are so glad that you had such a great experience at Regal! Thanks for the good review and if there is anything at all we can do to assist you i...


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    Amazing buying experience they have gained me as a customer for life, Pete was hands down the BEST salesman I have ever encountered. He was not pushy and was very willing to show me what vehicles would work with my situation with no pressure at all. I did not ever expect that I would leave driving a new Camaro!!! Big John in finance was awesome as well, he made the finance part fun and exciting. I will recommend Regal Chevy to everyone I know looking for a vehicle. Go to Regal Chevy and ask for Pete you will not be disappointed!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so glad that you had such a great experience at Regal! Thanks for the good review and if there is anything at all we can do to assist you in the future, please do not hesitate to ask.


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