I cannot speak at all to the prior reviewer's experience, so I will outline my own, which was quite pleasant, as this is the first time I've purchased... a car sight-unseen. I apologize if my recollection is incorrect. I initially contacted Bass Auto through the website and received a call back from Joey the same day, at the end of the day (I had missed his call-back). Once I finally caught up with Joey on the phone, he was upfront and gave me an accurate description of the car, and his genuine interest in the car was easy to pick up on. Also easy for me to see was his experience in selling these cars / shipping these cars, and putting customers who are across the country, shopping sight unseen, at ease. I had questions about potential cost of shipping and he gave me an estimate, but also told me he'd look into it further to get a better sense. His concern for accuracy and clarity in communication, both in shipping estimates, and in condition of the car, were clear and genuine. Every single time we connected on the phone he took the time to explain details, answer questions, and never rushed or used any high-pressure sales tactics. We did discuss independent pre-purchase inspections, and he did not dissuade me from anything that I wanted to consider. Ultimately I chose not to get an independent PPI, for myriad reasons, and we finalized price and after trading a few txts, he faxed over a bill of sale which I signed in the evening and faxed back to him. All communication post-bill of sale was excellent. Once that was completed, shipping was the only additional piece of the puzzle. He was extremely patient with my nervousness about shipping and went into detail about his experiences with car transport. He was able to secure shipping rates significantly less ($200 less!) than any I was able to find on-line, which was extremely helpful and, again, points to the accuracy of his initial communications and shipping estimates. It did take a few days to get a shipper, but during that time we continued to trade txts / phone calls, and at no point did I feel uncomfortable with his response or his communication. Regarding internal and external condition of the car-- I was not interested in purchasing a beauty queen, but rather a great reliable daily driver that I could thrash in the snow- I was not at all expecting a perfect car (it is 9 years old!), and my expectations were set appropriately. Minor cosmetic issues do not annoy me, so I think Joey did a great job in setting appropriate expectations, in answering all of the questions that I had, and in shipping. Overall, the transaction went smoothly. Were there dings / scratches on the car? Yes. It's a 2005 car, and I expected some dings and scratches. Were they all described to me up front? Almost every single one of them was described in a thorough walk-through with Joey on the phone. When I compare my notes from that phone conversation to the car that showed up, they were spot on. Is it the perfect car for me? Absolutely, yes. I can say that my experience with Joey was great, and I recommend him without reservation. I would not hesitate at all to purchase a car sight unseen from Joey again!
I’ve bought an m3 and an m5 and drive bother over a year and ended up making money on the cars when I sold them. Great place to buy foreign cars. I... also saved money on routine maintenance.
This is the place you want to go to get a car, and any nice car may i say! Excellent all the way around and even better people!! They call it how it i...s and are straight up with service. 10 star rating
I purchase a 2013 BMW 335i from them and I have to say it was the fastest and easiest buying process I ever had with a car the guys are polite and kno...w a lot about the cars they are selling I would recommend this dealer to any of my friends or family. I will buy from again if I need a car!!!
100% the place to go. They are upfront and honest. All of my friends bought their cars here
If I'm ever in the market for a performance car again, this would be my first stop. Joey and Tony are car guys to the max. Absolutely made the trip ...out worth it. Everything was easy, no pressure, no hype. If only every car buying experience could be so easy! Know what you want, know your budget, then get yourself out to Bass.
Super quick return phone call. Easy to talk to. No pressure, no hype.
A great small dealer, that for the most part deals in unique/limited cars. What makes this dealership even more unique is that Joey and Tony are not y...our typical dealer, salesmen/owner, they are simply car guys themselves. They know that most people who come to them, know the vehicle themselves already (as do Joey & Tony), and are usually looking for something specific, so there is no need for them to try and sell or push something on you, and they don’t. Being a small operation, Joey really goes out of his way to make the customer happy. They are really easy to work/deal with, and made buying a car from them a breeze (I live 2 hours away). There are not many car dealers that specifically cater to such rare or limited cars, and it is really refreshing to have a spot like this around. They definitely do their homework, and manage to turn up some clean examples of rare, limited models. Been driving my Saabaru for four months now (bought it in November after seeing it listed on Cars.com), and enjoying the hell out of it. Thanks guys !!
We recently bought a 2007 Audi A3 at Bass Auto. Tony and Joey were a pleasure to deal with, and the car is great. We had problems sorting out our insu...rance for the car, and so it took us a few hours to finalise the paperwork. Tony and Joey were helpful and most patient with the whole frustrating process. They're also honest and thoughtful individuals, and they know their cars! Thank you both!
Overall I am really satisfied with my purchase. Tony and Joey helped me finance a 2002 Phoenix yellow BMW m3. The car was even better in person than i...t looked in the pictures. It drove absolutely great. There was 2 tiny problems that I noticed that they were aware off and they worked the price a little so I could fix it. For being a 14 year old car i can say it's close to a 9.5/10 condition. I not only thank of guys but also there finance department. They managed to get me approved at a unbelievable interest rate. I highly recommend Bass autos to anyone looking for a high quality car. You will surely get a great price for the right price.