Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.5
140 lifetime reviews. Includes reviews of Thomas Kia of Highland from DealerRater.com
  • LONG DISTANCE SALE
    May 15, 2017

    I AM 800 MILES AWAY AND DID ALL OUR BUSINESS BY PHONE AND EMAIL. THE CAR WAS JUST DELIVERED AND ITS EVERYTHING THEY SAID IT WAS. JOHN WAS A SAIN...


    Show Full Review

    I AM 800 MILES AWAY AND DID ALL OUR BUSINESS BY PHONE AND EMAIL. THE CAR WAS JUST DELIVERED AND ITS EVERYTHING THEY SAID IT WAS. JOHN WAS A SAINT. I HAVE A CRAZY SCHEDULE AND LATE NIGHTS, EARLY MORNINGS AND WEEKENDS HE HELPED ME THROUGH THE ENTIRE PROCESS. EVEN WHEN THE BANK WANTED TO KNOW WHAT WAS WRONG WITH THE VEHICLE BECASUE I WAS GETTING IT SO FAR BELOW BLUE BOOK. ABSOLUTELY NOTHING, ITS GREAT. ITS JUST THE SAY JOHN AND THOMAS KIA DO BUSINESS. IF YOU NEED A SALES MAN WHO WILL PUT YOU AT EASY BUT GET YOU IN A GOOD VEHICLE HE IS THE ONE TO CALL.

    Does recommend this dealer

    Hide Full Review
  • AWESOME DEALERSHIP

    They were easy and to work with very laid back and answered all of our questions. I have already recommended them to several of my friends. I wil...


    Show Full Review

    They were easy and to work with very laid back and answered all of our questions. I have already recommended them to several of my friends. I will definitely go back again

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • In and out
    February 3, 2017

    Straight to the point , gave me what I asked for and more. I test drove multiple vehicles. There were so many to choose from, the dealership did a...

    Thomas Kia of Highland

    Thank you! Great customers is what we love! Mike says "Thank you" and stop in for a car wash when your in the area!


    Show Full Review

    Straight to the point , gave me what I asked for and more. I test drove multiple vehicles. There were so many to choose from, the dealership did an great job

    Does recommend this dealer
    Thomas Kia of Highland

    Thank you! Great customers is what we love! Mike says "Thank you" and stop in for a car wash when your in the area!


    Hide Full Review
  • Seem to be hiding something about their warranties
    January 26, 2017

    Online I saw a lot of people complaining about this dealership not honoring their Lifetime Warranty Forever or being told one thing by the salespe...


    Show Full Review

    Online I saw a lot of people complaining about this dealership not honoring their Lifetime Warranty Forever or being told one thing by the salesperson and it being described differently in contract. Their website had fine print under the Lifetime Warranty Forever copy that read "restrictions apply, see contract for details" I emailed and asked for a copy or link to these restrictions and details and was told they would email it. After giving my email they told me they couldn't send it but had to explain it. I told him that I would prefer to read it and then they could explain if I had any questions. They then told me there was nothing to send because "there are no fine print". Realizing I was being given the runaround I asked for the owners email address. Instead I got response from the General Manager, Tom Seely, who basicly told me I was undeserving of respect. All this just for trying to find out what "restrictions apply" and asking to "see contract for details"

    Does not recommend this dealer

    Hide Full Review
  • D Turner

    Sam was the ultimate salesperson. He took care of every detail and provided information on the vehicle, the purchase process and every option avai...


    Show Full Review

    Sam was the ultimate salesperson. He took care of every detail and provided information on the vehicle, the purchase process and every option available to us. Their no pressure, no nonsense style of doing business made us very comfortable. Sales, Management, Finance and Service are all excellent. Every person we have encountered is courteous and helpful. Great place to buy a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Experience
    December 4, 2016

    From the get-go, the staff was very personable, eye contact and warmly greeting myself and the person with me. Usually a good sign. Mo was laid-ba...

    Thomas Kia of Highland

    Thank you for the heart felt words, we try our best! If you ever need anything remember we are here to help. Again Thank you Tom Seely GM Thomas...


    Show Full Review

    From the get-go, the staff was very personable, eye contact and warmly greeting myself and the person with me. Usually a good sign. Mo was laid-back and down to earth, and made the whole process not only simple, but about as fast as I could imagine. Also, he got me a great deal on a used but basically new (28mi under previous owner) 2016 Soul. After that, Matt was also very personable and did an excellent job in making all the multiple options of coverage comprehensive and succinct. Overall, a very pleasant and fulfilling experience. The old image of salespeople being "sharks" goes out the window here. Great staff, great cars. 5*

    Does recommend this dealer
    Thomas Kia of Highland

    Thank you for the heart felt words, we try our best! If you ever need anything remember we are here to help. Again Thank you Tom Seely GM Thomas KIA


    Hide Full Review
  • Service

    Mr. Burks is very courteous and professional. Its always a pleasure to do business with him


    Show Full Review

    Mr. Burks is very courteous and professional. Its always a pleasure to do business with him

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Shelley

    This is the second car that we bought from Thomas Kia. They are a very friendly bunch and will work with you to get things done. I would recomme...


    Show Full Review

    This is the second car that we bought from Thomas Kia. They are a very friendly bunch and will work with you to get things done. I would recommend this dealership to anyone. Mike was great to work with. First car from them was a Kia Soul and loved every bit of time that I had with that car. My car was taken to them for every oil change and service as will our new Kia Optima. This is an all around great dealership!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bought a 2016 Soul from Mike

    The entire process was really easy for my first time buy. Mike made a lot of adjustments to get the price down to what I needed it to be. Im very ...


    Show Full Review

    The entire process was really easy for my first time buy. Mike made a lot of adjustments to get the price down to what I needed it to be. Im very happy with my purchase and will recommend Kia and Mike to my friends.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Lease leads to sales
    August 7, 2016

    Past experience with dealers left me uneasy, always leading to used car purchases. After working with Jose earlier this year for options on a new ...


    Show Full Review

    Past experience with dealers left me uneasy, always leading to used car purchases. After working with Jose earlier this year for options on a new vehicle, my unease was put to rest. Ended up with a great lease deal on a new Sportage, also a new for me. Later this year, ended up needing another vehicle. After last experience, decided to go with Thomas Kia, and purchased a new Optima EX. I was totally satisfied with both the experience and the car. As bad news always comes in threes, my son's car also went 2 weeks after mine. Looked for a used car at a couple dealers, but then thought, Thomas! Great used car, low mileage Ford Focus hatchback. Jose scored a triple for good reason. Made the experience very easy and no stress. I would highly recommend Thomas Kia, for the courtesy, service and vehicles.

    Does recommend this dealer

    Hide Full Review