Hunter Volvo Cars

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
45 lifetime reviews.

Read reviews that mention:

  • 2.0 out of 5
    September 23, 2020

    I took my 3 week old XC60 hybrid in for a “check engine” light and after several hours was told that they did not have any service technicians capable... of servicing a hybrid. They re-set my engine light and suggested that I continue my trip and take the car to the dealer that sold me the car in Texas.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 8, 2020

    Absolutely ridiculous customer service in the service department. On two separate occasions they have canceled repair appointments, after we have already... arrived and waited for over an hour, because the special ordered part was no longer available. Hector, the manager, kindly reached out to help us resolve this but zero follow through has occurred and two weeks later, we still have a broken car and I am trying to chase down someone in the service department--again. I will NEVER buy a car from this dealership which is unfortunate as their sales team is lovely but simply cannot handle my time being wasted by their service team. Go someplace else to buy or fix your Volvo!! Do not waste your time!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 30, 2017

    This is my fourth Volvo; one XC90 and 3 XC60's. They have all been wonderful cars. Service after the sale is also great. Any question I have had has... been answered so that I could understand. My routine maintenance is done in a timely manner and always perfectly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you 4x for your business and great feedback. We look forward to helping you with your next 4 Volvos in the years to come.

  • 5.0 out of 5
    May 18, 2020

    Excellent service, an especially accommodating and personable salesman. I bought during the pandemic and the dealership was well prepared-gloves , masks... and sanitizer available. My car was disinfected as well.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2019

    Best service ever!!! Outstanding customer service! I left feeling completely safe on the road in my Volvo after getting my first maintenance check on my... new car. Thank you Hunter Volvo for your outstanding management and team!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2019

    excellent staff, friendly and professional . Clean dealership, they are laid back, give you time to make a decision . They called us back post purchase... to make sure we were happy with the car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 27, 2019

    Service department costly from any Volvo dealer you would go too !;.not for the local people. Better off to travel an hour or 2 and half. So you can get... treated fairly and feel good after the fact!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We apologize your experience was not satisfactory. I know we have discussed your visit in length. We will follow up with a phone call next week. Rega...rds, Randy Hunter

  • 5.0 out of 5
    March 25, 2019

    Was very happy overall with service. Both the people and the environment were very inviting. I opted to wait for my car, and was done promptly. The... waiting area provided coffee and a TV for viewing.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 23, 2019

    3 bad experiences. Had me to put parts on I didn't need. Costly. The last experience over charge and didn't know about when I said "" l"m paying (:things... got unprofessional had to call 911. North of America Volvo can help owner!, ,no one needs to deal with this behavior!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Laura, you can contact me at 828-697-2222. I would be more than happy to review what was needed and services completed. Regards, Randy Hunter

  • 5.0 out of 5
    March 7, 2019

    Everyone at the dealership was extremely nice and helpful. Salespeople were very knowledgeable about the Volvo and helpful showing me all of its features.... Business manager made understanding the lease and all of the options very easy to go through. They made me feel like I wasn't just leasing a car but creating a relationship with them that if I had any problems or questions I could call them up and they would be willing and happy to help. I was very pleased with my experience and would highly recommend them to friends. And I LOVE my new Volvo.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews