Reviews
I can’t say enough about this dealership and their...
I can’t say enough about this dealership and their professional approach. TJ and Toby were great to work with. They were not pushy at all. Very knowledgeable and willing to help in order to make a good deal for both parties. Thanks Again Bill Oates
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleased throughout the whole process!
I had a great experience purchasing a vehicle at Durham's Auto Mart. It was like doing business with old friends. T.J. did a wonderful job showing me the vehicle, answering my questions, and filling out the paperwork. Actually, enjoyed the afternoon, never feeling any pressure or stress. Thanks for helping me find a vehicle that I hope I will be driving a long time!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service from the Beginning to the end!
I started out looking online because my current vehicle had problems. I needed a new car fast. After reviewing Durham Auto Mart's inventory, I decide to pay them a visit. I was greeted with great courtesy and professionalism from beginning to the end of me purchasing my newly/used Beautiful Audi A4. I truly recommend anyone to buy their next vehicle from Durham Auto Mart! Thanks, Iris
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful Dealership!
TJ made my experience buying a Honda Accord hassle free & enjoyable! It was like getting help buying a car with an uncle. The whole process was very smooth & I got just the car I wanted at a fair price. Roxanne, who handled the paperwork, was also great & had all the papers ready when I came back to purchase the car. Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
finally got my Lexus
I have been looking at Lexus cars for 10 years but would never buy. I looked on the Durham Auto mart web site and saw one that I liked. I told my brother lets go look at it and today I am a proud owner of a Lexus LS460. I must say that JT was wonderful, it was like buying a car with my dad. He was patient and offered suggestions. Love the dealership. Please visit Durham Auto Mart they are family owned and it shows. They treat u like family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Purchase from this Dealership
As soon as I entered this dealership a few weeks ago they showed me wonderful customer service, I was able to look at as many cars as I wanted and drive and I did, TJ gave me the attention I needed and was very pleased and I picked the car I wanted and loved the price too. Roxanne had all my paperwork ready to be signed and I enjoyed the rest of my day with my new ride.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent Second purchase
Getting a new car was stressful for us because it was a last minute emergency purchase after our other vehicle became unsalvageable overnight. However TJ made the experience so easy and quick! From the time we saw the car online and called to inquire to the time we drove it off the lot was only a few hours. This is our second purchase from Durham Auto Mart and we plan to continue to buy all of our cars from here. We would recommend this dealership to anyone- straight forward, pleasant customer service which can be difficult to find in this industry. I love my new CR-V! Super clean. Great purchase. Thanks guys! Brian & Joan Faircloth
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and experience
These are some down to earth and great people to purchase a vechice from. GM Toby made me feel like I was home with family while purchase my new truck.Great hospitality I would recommend to anybody that needs a new car or truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experience!
Needing to buy a van while a hurricane is heading our way, definitely had me starting out in the negative. I spoke with multiple dealerships & physically went to six others. The service Jayson provided was completely opposite of what we experienced with all of the others. He answered all of my questions, addressed any concerns and wasn't pushy or in my face. And anyone looking to buy a car/van knows how rare it is to not have a fast talking, in your face salesperson. I knew what I needed when I went in & he respected that & didn't try to put me in something else. The young lady that processed the paperwork for me was also very pleasant to work with. We WILL be heading back next summer to buy my teenage daughter her first car & she's already made it clear that she wants Jayson to be who she works with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience!
Durham Auto Mart is an excellent auto dealership! Jayson listened to me and delivered exactly what I wanted. The buying process was quick, easy and painless. I live in carteret county and drove all the way to Raleigh just to buy from Durham auto. I will definitely buy my next car from them and recommend them to my family and friends!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
