Parkway Family Mazda

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
66 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 26, 2020

    Mazda is the absolute worst car company out there. I bought a 2020 Mazda 3 premium hatchback brand new 5 months ago and I've had it in service 6 times... now for a variety of problems leading to the most recent my drivers side seatbelt came off and I was stuck from Saturday night till Monday morning with no seatbelt. I brought the car in today to have it serviced and they denied me a loaner but I have had a loaner car the other 5 times I have brought my car in for service. Customer service is terrible it's taken me all day of calling to get ahold of a manger which I still haven't been able to and corporate has only offered to give me egifts in the from of free parts. Save yourself the stress and don't buy a Mazda.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 29, 2020

    Good customer service and in and out within three hours.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • November 6, 2015

    Everything you could hope for and then some. The whole process was seamless. This really was the Best Car Buying Experience In 30+ years and over a dozen... car purchases. I was never left wondering about anything. Very transparent and upfront about pricing. Bottom line, I got a good deal, and am a very happy customer of Parkway Family Mazda.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 27, 2020

    Excellent sales people. No pressure. Found me the car I wanted, at a good price.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 22, 2020

    Adam Burrell was the BEST SALES PERSON Ive ever had on the experience of purchasing a New Car. The information and his presentation about the vehicle was... on point . He was a very goof salesman.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2020

    I purchased my 2018 Kia Forte from Parkway Kia. I am pleased with the process from beginning to the End. Sales. The finance manager, and everyone was... great. The service Dept is truly exceptional. The online scheduling actually works!!!! 2 thumbs up Parkway Kia

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2020

    Russel the salesman went far beyond my expectation to make thjs sale with followup support.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 5, 2020

    Great customer service. I loved the fact that no matter what services my vehicle needed I did not feel forced to make a decision right then and there.... I was given options and I greatly appreciated that.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 17, 2020

    Overall, great experience. Thanks to Tiffany, Russell, Chance, and Lonnie ;)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    Dan helped me get into a car knowing I didnt have much for down payment and was able to find me one that was perfect. A 2020 With 10 miles!! Experience... was my best hands down

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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