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Reviews

Average Ratings

4.9
96 lifetime reviews.
  • Great experience with Kurt!!!

    Duteau Subaru seriously makes car buying painless!! This is the second vehicle that we have purchased from them, and my extended family has purcha...

    Dealer Response

    Hi Beth, we want to thank you for taking the time to write a review. We are so excited that you drove up from KC to lease a new car. What a grea...


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    Duteau Subaru seriously makes car buying painless!! This is the second vehicle that we have purchased from them, and my extended family has purchased many more. I generally hate the experience of buying a car, but the sales at Duteau Subaru aren't high pressure and it seems like they are willing to EARN your business and treat you as a valuable customer. The exact vehicle we wanted was not available on their lot, so they found the vehicle for us and arranged for delivery. We pre-arranged our vehicle lease with them and they had the paperwork ready for us when my husband arrived. We wanted a few additions to the vehicle and they were installed immediately and was ready to go upon arrival. Kurt is a great person to work with and highly recommend asking for him personally. We choose to drive up to Lincoln, NE from Kansas City, MO because we know we will have an excellent experience. We will be back many more times, I am sure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Beth, we want to thank you for taking the time to write a review. We are so excited that you drove up from KC to lease a new car. What a great first drive, no driving the "long way home" for you! We look forward to helping you with all of future car needs.


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  • Everything is Awesome!!!

    We have purchased 5 cars personally from Dan and Eric. With friends and family referrals over the years I bet we are around 12 to 15 car since 20...


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    We have purchased 5 cars personally from Dan and Eric. With friends and family referrals over the years I bet we are around 12 to 15 car since 2001 when we started our life long relationship with Duteau Subaru

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Dan at Subaru

    Recently bought my third Subaru from Dan Belling over at Duteau Subaru; His follow up and help in finding a low mileage, used Outback was tremendo...


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    Recently bought my third Subaru from Dan Belling over at Duteau Subaru; His follow up and help in finding a low mileage, used Outback was tremendous. He has excellent customer service and transparency throughout the process. I would highly recommend working with Dan for all of your Subaru needs!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bought a new Subaru Outback

    Previous Acura owner, just stopped by out of curiosity and Dan Belling was so good as was the outback we didn't leave without trading The experien...


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    Previous Acura owner, just stopped by out of curiosity and Dan Belling was so good as was the outback we didn't leave without trading The experience with Dan was the best in my 40 years of buying cars and we have confidence the car will live up to our expectations 1st class interaction with all at Duteau Subaru !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Superior

    I feel my experience with this dealership and especially the individual I worked with through the sales process was exceptional. I was treated wit...


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    I feel my experience with this dealership and especially the individual I worked with through the sales process was exceptional. I was treated with respect, patience, kindness and understanding throughout . My guard was up initially because I had not experienced this at any other dealership and this was the sixth vehicle I've purchased! I was continually surprised by how informative and straightforward this individual was no matter what I questioned or how many times I changed my mind. I felt like he really wanted to find the vehicle that fit my needs and desires!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Dealership - Each & Every Dept!!

    Drove 5 hours to have our Outback in for warranty work because we weren't happy w/ the other dealers half the distance from us. Are we ever glad w...


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    Drove 5 hours to have our Outback in for warranty work because we weren't happy w/ the other dealers half the distance from us. Are we ever glad we did!! The extra distance & time was worth every minute of the 10 hour round trip. DuTeau stands miles apart from the others we've dealt with in this area. Although we had negative experiences to relate about their competition, not one of the numerous employees we dealt with had a bad word to say about them. They simply apologized that we weren't happy w/ our past experiences & hoped that they would be able to do better. That, in & of itself speaks volumes to me about their professional integrity. They were so unbelievably attentive, genuinely concerned w/ the inconvenience & negative experience we suffered w/ our last Subaru purchase and went way above & beyond to make our wait there comfortable that we ended up leaving w/ a brand new Outback which wasn't planned at all. I can honestly say that it was due to their forthright & honest manner along w/ their unequivocal consideration of our situation that prompted us to consider trading in our 2014 for a 2017. We certainly didn't go there w/ that idea in mind. The entire staff that we dealt with (from 3 separate dept's) treated us w/ the utmost respect, attentive concern & genuine interest as well as a personal touch which made us feel as if we were very important to them - even 'tho they were extremely busy on the last day of the month & were even short-handed due to a last minute illness in their service dept. They all bent over backwards to make us feel like truly valued customers despite the fact that they stayed 2 hours past closing time to wrap up our sale...including having the car washed as well! Even the finance specialist, Matt Lehnert, was outstandingly personable...never rushing us but taking the time to joke around & make sure we knew we were valued even 'tho we kept him 2 hours late when his visiting father was waiting. Our sales consultant, Dan Belling, was so helpful w/ understanding all the new options of the Outback & explained so many of them in great detail - again despite the fact that he was with us until 10:00PM & never *once* made us feel rushed. His unparalleled service didn't stop after all the papers were signed, he even helped us transfer everything from the old Outback to the new one, as well as several follow-up phone calls just to make sure everything was good w/ the new car, to see if we had any questions or concerns & to thank us again for our business. Also to assure us that if we had any questions at all in the future not to hesitate to contact him. A couple of items that we accidentally left in the car we traded in were returned to us the very next day in the mail & Dan even sent us a picture of the items so that we wouldn't worry that they were missing. This level of salesmanship not only rarely exists today but I personally have never experienced it...and considering the reason we began buying Subarus was due to an outstanding dealership in AZ I really never thought we find one that equaled it. DuTeau has *far and away* surpassed it. I (obviously) can't say enough about this phenomenal, extraordinary, unparalleled dealer!! If you are new car shopping, you *won't* be disappointed w/ a Subaru & you most definitely won't be disappointed w/ DuTeau. You simply cannot go wrong w/ that combination!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • DuTeau Subaru & Dan Belling were awesome

    My wife and I recently purchased 2017 Subaru Outback from DuTeau Lincoln and Dan Bellings. They were professional, courteous, patient, straightfor...


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    My wife and I recently purchased 2017 Subaru Outback from DuTeau Lincoln and Dan Bellings. They were professional, courteous, patient, straightforward, easy to work with, and very helpful throughout the entire car buying process. Additionally, due to unique circumstances, we had to bring our dog to the dealership for the test drive and to complete purchase transaction.....their staff was accommodating throughout and even brought our dog some treats! DuTeau is great dealership to work with and highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Dan Belling was wonderful to work with!

    We purchased our first Subaru and Dan made that experience a very positive one for us. He treated our daughter (who will be driving the vehicle) ...


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    We purchased our first Subaru and Dan made that experience a very positive one for us. He treated our daughter (who will be driving the vehicle) like she were his own and took great care to make sure that she knew everything she needed to know as she was ready to take off for a long drive. He is responsive, trustworthy and a pleasure to work with. Thanks Subaru and Dan Belling!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Satisfied

    We had such a great experience with Dan. He is knowledgeable about the car we decided on. I left feeling very comfortable and I will definitely be...


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    We had such a great experience with Dan. He is knowledgeable about the car we decided on. I left feeling very comfortable and I will definitely be calling him for any future purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Dan made things very simple.

    We were first time Subaru buyers, Dan made things very easy and detailed for us. The process was so easy, even with the fact we had to order from ...


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    We were first time Subaru buyers, Dan made things very easy and detailed for us. The process was so easy, even with the fact we had to order from the factory. We got everything we wanted and more. We wouldn't go anywhere else!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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