Elite Motors

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 4, 2019

    I purchased a Toyota from them. it had a very exotic sequential manual transmission. I had it shipped to me in Minnesota because the car was very rare.... The salesman was very honest and open and extremely thorough checking the vehicle because I was buying it based off pictures on the internet. when I receive the car it had some mechanical issues that I truly believe there's no way they could have known about. however they offered pay the entire bill which was pretty amazing. I stored it during the winter and 3 months later I drove it approximately it's first 20 mi and it had more mechanical issues. this is due to the very rare condition of that transmission and again I believe it wasn't working order when it was in their hands. shockingly three months later they were willing to pay for the repairs. I live in Minnesota and they full well new I would never purchase a vehicle from them again Only due to them being 12 states away from me. but even with that they went out of their way and paid the bill. absolutely amazing for a vehicle that was an as is sale for them to go this far.... Chris was my salesman and anything that comes out of his mouth his gold. I would buy a car from him on a handshake. pretty amazing to find people like this still. I don't know anybody that dealership I'm not being paid for this ad I was inspired to write it by the absolutely amazing customer service I received.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 29, 2019

    Called and the vehicle was on the lot. Went to look at it and was nice. Was told needed a part that was not in. This was on a Friday. Said it would... be fixed Monday. Agreed that some body work needed done. Was advised would be ready Tuesday. Called on Monday to make sure all was ready and then was told it was sold. Even had the paperwork to take to the bank. Was under the impression that is was our vehicle. Was a verbal agreement. Apparently quick money is better than customer service.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • April 19, 2018

    I started my day by visiting two car dealerships looking for a specific car. The first dealership was not helpful at all, and the second one attempted... to sell me a car with less options, more cosmetic damage, for more money. I called Elite and spoke with Jay from the lot of dealer two. He drew up some numbers and made it compelling enough to take the 1.25 hour trip. Upon arrival I was greeted warmly and I could tell it was an honest place to do business. The car was just as described on the phone: clean as a whistle inside and out, drove and rode smooth, priced lower than anyone else and had more options! I wasn't planning on buying today but the experience just made it way too hard to head home. I loved every minute of my experience at Elite motors! Thank you Elite and Jay!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2017

    Such a wonderful dealership! Absolutely would recommend to a friend. Reliable and trustworthy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2015

    Buying a car from Elite was one of the easiet experience my wife and I have had with dealerships. Rebecca understood what we were looking for and found... the perfect car for us. I would highly recommend this dealership to anyone looking.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2014

    Elite Motors is a great place to buy a great used vehicle. The staff is extremely nice and very helpful. I will definitely buy another vehicle from elite.... They really take care of the customer and are very fast processing everything. Excellent Company!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 3, 2014

    Well put together website and vehicles description

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 1, 2014

    I bought a truck at Elite. Before I even left I mentioned a noise in the engine. They assured me I had a 30 day power train warranty. I tried to follow... up and get them to pay to fix the problem which I had diagnosed by a local Ford dealership. The staff beat around the bush and said it "was probably normal" and that the owner was "out of town" all the time and I never got any response.the problem needs to be fixedand it totals $1000-$1500 in repairs. The dealer said it can lead to a catastrophic engine failure. The dealer handled my situation very poorly and did not stand behind their so called warranty. I will never recommend this dealer and will spread this word as much as I can.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 4.0 out of 5
    June 28, 2014

    I have purchased three vechicles with elite. They have great customer service and make you feel as though they care about your wants & needs, not just... selling a car. I have never left there unsatisfied and have peace of mind knowing I purchased a safe & reliable car for my family. Car shopping can often feel like a chore but the staff go out of their way to make you comfortable & give you a hassle free experience. Kudos to Jay, Rick & the rest of the Elite crew!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2014

    Well where do I start??!!! Elite Motors Uniontown is absolutely the utmost Dealership that we have ever dealt with!! One phone call was all it took and... Jay was on top of the sale! No standing around for hours on end dealing with the hassle of buying a car that everyone dreds...they make it so EASY!!! The communication between salesman and customer is great! They really make you feel very comfortable buying a car. Honestly if you go to any other dealership you are making a mistake...ELITE MOTORS takes care of their customer 100%!! Thank You Elite Motors!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews