San Leandro Chrysler Dodge Jeep RAM

Reviews

4.1
(960 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Nanette did a Fantastic Service and very...

Nanette did a Fantastic Service and very professional. She was very help and knowledgeable. She made us very relax and comfortable. We will definitely recommend Nanette to our family and friends.

5.0

Thanks Nanette for helping to get the best deal and...

Thanks Nanette for helping to get the best deal and successfully resolving pre and post sale queries. Appreciate the methodical no-non-sense approach to sales. Wish you the best!

5.0

Nanette, Walter and the while team were fantastic. They...

Nanette, Walter and the while team were fantastic. They really listened and found solutions where needed. Got a good price and a great finance rate. Best dealer experience I’ve had!

5.0

I took my car in to get serviced for the airbag light...

I took my car in to get serviced for the airbag light that kept coming on and my check engine light. Both got fixed the same day and I was very pleased with their customer service as other CDJR dealerships I’ve been to are very rude and don’t care about you as the customer. Ander was and always is very helpful and knowledgeable about what is going with your car and the best way to resolve the issue. Thank you again!

1.0

I made an appointment for March 15, 2021 with Chris for...

I made an appointment for March 15, 2021 with Chris for service for my Jeep Compass at 10am. I was told to wait in the waiting room which was no problem. My husband arrived nearly 40 minutes waiting Chris called for another customer. My husband asked him how much longer would it be? Chris responded, what! Aggressively and very disrespectful. My husband doesn't like dealing with uneducated, unprofessional, ignorant and ungodly workers. I drove out to San Leandro and this is why I don't like doing business in cities. We walked out. If you work hard for your money you should be treated with respect, besides their not the only game in town. In Orinda, Ca there's always specialist who would welcome your business and do a fantastic job especially, in customer service.

1.0

Not worth your time

One of the most weird experience I have had at a dealership. I am planning on getting the challenger scat pack wide body so I went to the dealership for a test drive. Inspite of having an appointment the sales associate informed me that the car is not available for a test drive and they do not allow customers to test drive the expensive cars. I find this very strange that they expect ppl to buy similar performance cars without test drives and experiencing the features of the car. I know I am not comfortable spending close to $60k on a fun weekend car without getting to know/experience it. Very disappointing. I chose them as they were closer to my home but I guess that's why ppl go to the Fremont CDJR which is rated much higher on Yelp than this dealership.

5.0

Great service was done by Kale, and the all departments ....

Great service was done by Kale, and the all departments . I look forward to working with you again. If you have any questions please do not hesitate to call

5.0

I had the best experience at San Leandro Dodge/Ram. I...

I had the best experience at San Leandro Dodge/Ram. I went in with a coupon for oil service, and Alexander Gregory told me about a better coupon to use. This is very rare in my experience, especially from a dealer. Alex made sure all my questions were answered and got me in for quick turnaround, less than 1 hour. I will be returning next service, look forward to dealing with Alex again. Thank you

4.4

Great Customer Service! They did the best they could do...

Great Customer Service! They did the best they could do with my situation & fortunately made it happen ! I will definitely recommend my friends and family here

3.8

Cool staff work hard to get you into a car. Only down...

Cool staff work hard to get you into a car. Only down fall is they only give you $30 of gas when you purchase a $50k car. Not cool!