Miller-Starnes Chevrolet-Buick Inc.

New 866-946-1057 Dealer Website
Used 866-707-6267 Email Dealer
Service 877-225-8689

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Reviews

Average Ratings

4.8
Average based on 38 reviews.
  • SMALL TOWN DEALERSHIP WITH SMALL TOWN CHARM

    If you are contemplating purchasing a vehicle here, be sure to make note of the hours of operation and have a personal checks on hand just in case...


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    If you are contemplating purchasing a vehicle here, be sure to make note of the hours of operation and have a personal checks on hand just in case. This dealership is clean and organized and my wife and I never felt uncomfortable or pressured at any time. I could use just about every positive adjective to describe the staff but I will limit it to three; accommodating, polite and friendly. Though I knew what I wanted, Joan and Nathan made the purchasing process a pleasure. It was well worth the scenic drive from Austin and I would definitely recommend the dealership to friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Worth The Drive

    This dealership is unparalleled among car dealerships I have dealt with over the years. The employees there are genuinely nice people who take cus...

    Dealer Response

    Thank you for driving down again to see us! We appreciate your continued business!


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    This dealership is unparalleled among car dealerships I have dealt with over the years. The employees there are genuinely nice people who take customer service to a new level. I recently purchased my second auto from them and recommend them highly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for driving down again to see us! We appreciate your continued business!


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  • Best Deals no holds barred!

    Miller Starnes is the best place to purchase your new vehicle. I tried purchasing a new Duramax 3500 at several Dealerships, they all tried to tak...

    Dealer Response

    We appreciate the review! Thank you for coming over and glad you got the truck you wanted!


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    Miller Starnes is the best place to purchase your new vehicle. I tried purchasing a new Duramax 3500 at several Dealerships, they all tried to take me to the Cleaners....Miller Starns saved me over $8,000 compared to the other 3 Dealerships. I will purchase all my vehicles from them from now on.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate the review! Thank you for coming over and glad you got the truck you wanted!


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  • Great service by exceptional salesman Jason White

    When I needed a particular type of used van (with low mileage) within a certain budget & timetable, Jason worked tirelessly to find exactly what I...

    Dealer Response

    We are lucky to have a caring salesman like Jason. He works hard and always tries to find the right car to fit the need. Thank you for your review!


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    When I needed a particular type of used van (with low mileage) within a certain budget & timetable, Jason worked tirelessly to find exactly what I needed. Once he did, he would not sell it to me until the service department at Miller-Starnes had checked it out thoroughly, giving it a "clean bill of health". Jason also exhibited professionalism & patience when we encountered a few problems with the pre-approved financing from my husband's credit union (because of my husband's advanced handicapping illnesses). Jason helped me solve the problems immediately while showing my husband extreme respect, understanding, & kindness. 1 1/2 years & over 70,000 miles later, I could not be more pleased with my vehicle. I am indebted to Jason & Miller-Starnes; I will use both in the future as necessary!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are lucky to have a caring salesman like Jason. He works hard and always tries to find the right car to fit the need. Thank you for your review!


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  • Stellar Customer Service

    Wife and I just purchased our second "new to us" vehicle here in less than a year. First of all, we were extremely pleased with the courtesy of th...

    Dealer Response

    THANK YOU FOR BEING A CONTINUED CUSTOMER! WE APPRECIATE YOU GUYS AND HOPE THAT YOU ENJOY THE "BADLANDER"!!


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    Wife and I just purchased our second "new to us" vehicle here in less than a year. First of all, we were extremely pleased with the courtesy of the staff and the attention to detail that was given to us and the truck we most recently purchased. Scott Starnes spent a lot of time going over the features of the Tuscany custom Silverado and the overall experience has been a pure pleasure. I will recommend Miller Starnes to anyone. Got a good deal on a GREAT TRUCK and could not be happier. Thanks gentlemen, it is good to know that true customer service is not yet a lost art.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    THANK YOU FOR BEING A CONTINUED CUSTOMER! WE APPRECIATE YOU GUYS AND HOPE THAT YOU ENJOY THE "BADLANDER"!!


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  • Friendly service

    Customer service at Miller-Starnes in Rockdale was the best buying experience that I have had yet. They had a very good selection of new and used ...

    Dealer Response

    Thank you so much for the kind words. We strive to provide the best customer service anywhere and give a no hassle experience!


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    Customer service at Miller-Starnes in Rockdale was the best buying experience that I have had yet. They had a very good selection of new and used vehicles, especially for a small town. The staff that I encountered were friendly, without being pushy. I did not receive the hounding phone calls as I have from other dealers. Miller-Starnes will be the first place that I go next time I am in search for a new vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words. We strive to provide the best customer service anywhere and give a no hassle experience!


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  • Good experience

    I was searching for a "new to me truck" and saw one at MillerStarnes. I called and spoke with Jason White, who was more than willing to provide me...

    Dealer Response

    Mike, Thank you for taking the time to give us a review. We appreciate you doing your business with us and look forward to possibly helping yo...


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    I was searching for a "new to me truck" and saw one at MillerStarnes. I called and spoke with Jason White, who was more than willing to provide me the information requested, to include the previous owner's information for further research on the vehicle. I drove 3 hours to look at the truck, since the information provided sounded good and the pictures provided looked good as well. The vehicle meet my expectations and I decided to trade in my old vehicle, which I got a fair trade value for, and a completed very painless purchase experience. I would recommend making the drive to deal with these folks.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mike, Thank you for taking the time to give us a review. We appreciate you doing your business with us and look forward to possibly helping you again next time you are in the market. Enjoy your truck!!


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  • Very Happy!

    My wife and I were shopping for a used pickup. We became interested in a truck at Miller-Starnes, which was quite a drive from our home, but we de...


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    My wife and I were shopping for a used pickup. We became interested in a truck at Miller-Starnes, which was quite a drive from our home, but we decided to make the trip. And we are glad we did. Lee Jenkins and his staff were a pleasure to work with. No high pressure sales, an honest price, and good customer service. To our surprise, Lee provided us the name and contact information for the person who traded the truck. We were able to call this gentlemen and confirm mileage and obtain some vehicle history. This truck has more bells and whistles than we are used too and, the day we took delivery, Lee spent 90 minutes showing us how to operate the features and assisted with pairing our phones and setting up the On-Star service. We were very happy with the service we received and plan to use Miller-Starnes again in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Overall exceptional and caring staff

    From walking into the showroom till the day we moved out of town, from Lee Jenkins, the salesman, to the helpful staff and attentive service depar...

    Dealer Response

    Thank you so much for the review! The vehicle process from sales to service does not have to be hard and we try to make it as smooth as possible. ...


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    From walking into the showroom till the day we moved out of town, from Lee Jenkins, the salesman, to the helpful staff and attentive service department (especially Tiny), our overall experience with Miller-Starnes dealership was exceptional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the review! The vehicle process from sales to service does not have to be hard and we try to make it as smooth as possible. We are lucky to have long time employees like Lee and Tiny. Thank you again for your kind words and your business.


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  • Great experience!

    Great overall experience. Everyone was very helpful, and April West was an awesome sales rep!

    Dealer Response

    Thanks for the review Rae! Also, thanks again for driving out to Rockdale we appreciate your business and hope to see you again.


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    Great overall experience. Everyone was very helpful, and April West was an awesome sales rep!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Rae! Also, thanks again for driving out to Rockdale we appreciate your business and hope to see you again.


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