Reviews
Lady Cynt
The Service manager is always willing and ready to make the customer his first and foremost top priority. He goes above and beyond to meet the needs of well established customers such as myself. I have been a loyal car buyer from Bob Moore since 1995 and has purchased all 4 vehicles from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cynthia, we're so glad that we were able to go above and beyond to really help you out! We value our customers, and we look forward to your next visit!
Warranty work
Ryan always takes great care of my car and gets things done as fast as possible while making sure work is done correctly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steven, thank you for taking the time to leave a review for us at Bob Moore Buick GMC. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bob Moore Service Department
Excellent service. Very nice service department. They get you in and out in a timely manner even when a premade appointment is not made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Virgil, thank you so much for your positive comments about Bob Moore Buick GMC! We were happy to get you in and out quickly. We look forward to your next visit! Take care!
Oil change at Bob Moore Buick is The Best
Went in to have my oil changed and tires rotated. 40 min later, I?m on my way. Completely thrilled with how quick my service was today. Not only quick, it was done correctly! Only place I go for my Enclave is, and always will be, Bob Moore Buick!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cindy! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. We're always happy to be of service to you and your Enclave! If there's anything further we can do for you, we are happy to help!
Oil change
My exp. at Bob Moore is always very professional , but personal.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gregory, thank you so much for the positive review! We strive for a high level of excellent customer service and we're happy to hear that your experience reflected this. Please let us know if there is anything else we can do for you; we are more than happy to help!
2018 GMC Terrain
Overall a poor experience from salesman to communication. Zack in the service area seemed to be the only help in the entire building.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Jacob, we regret to hear that you had this experience with us. We would like to discuss this further in the hope of coming to an understanding and a resolution. If you are willing to give us another chance, please reach out to us at (405) 721-6000 to speak to our manager directly.
New car
Great job helping me find the car I was looking for. Reasonable and willing to work with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chad, thank you so much for the positive review! We'll be happy to pass your feedback on to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
Buying a Buick
This was a pretty nice experience. The salesperson was very accommodating, did not pressure me in any way, and provided me with most of what I needed to make a decision. I think I made a fair deal on a slightly used car. The salesperson followed up with me several times to make sure I was satisfied, even tutored me on all the bells and whistles, and set up myBuick for me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Candy, thank you for taking the time to leave a review for us at Bob Moore Buick GMC. We're happy we could meet your expectations!
2017 New Buick Encore
Overall experience with this dealership was very good. Staff was very helpful and polite, and Bobby Trumbley, our salesperson, was exceptional. We will purchase from this salesperson again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review for us at Bob Moore Buick GMC. We're happy we could meet your expectations!
Denali Owner
Great group of people as really knowledgeable ........
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! Hi, thanks for taking the time to leave a review.