Shea Buick GMC

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
26 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 22, 2019

    Great customer service, clean atmosphere, and the service department was very friendly and helpful

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the kind words, Tamika. We hope to work with you again! Sincerely, the Shea Buick GMC Team

  • 5.0 out of 5
    August 6, 2018

    it was awesome. everyone was really helpful...………………...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for this positive feedback! We appreciate it! Regards, The Patsy Lou Buick GMC Team.

  • May 2, 2017

    Had my regular maintenance taken care of in good time.....they also took care of my front end vibration ......very satisfied with Ciara as she was very... courteous and kept me informed

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Patricia, thank you for leaving us your review. We are excited to hear that you were satisfied with the service you received from us. If there is anyt...hing more that we can do, please come back and see us again. Take care! Best, Patsy Lou Buick GMC Team

  • 5.0 out of 5
    July 14, 2018

    There is a girl in the GMC service department that is always pleasant and great when ever I come in. She is extremely helpful . I hope she is paid well.... She does an excellent job at greeting people and is very knowledgeable and helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership, so it's great to hear that our service staff has made suc...h a great impression on you! Regards, The Patsy Lou Buick GMC Team.

  • 5.0 out of 5
    May 8, 2018

    Got into a fender bender. Service was great. Quality of work excellent Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you very much for your feedback, Jean! We are so happy to have been part of your great service experience. We look forward to seeing you again. ... Best, Patsy Lou Buick GMC Team

  • 5.0 out of 5
    April 28, 2018

    Great; service done in a timely manor. Technician friendly and was able to make the customer feel welcome.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for your perfect review, Draine! We're glad to hear that the service for an oil change of your vehicle was done in a timely manner! We strive t...o provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Patsy Lou Buick GMC Team

  • 4.0 out of 5
    April 14, 2018

    The person who serviced the car was in such a hurry to leave that he failed to do the required service. The service manager finished the job for him.... I was also surprised that the service I had asked for experid when the warrenty experied on the car. I thought I had two oil changes left but had to pay $69.95 for the service.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the kind and honest feedback, Henry Dale. We appreciate hearing all comments, so we can provide the best service to our customers. Pleas...e reach out to us if you have any questions or concerns. Best, Patsy Lou Buick GMC Team

  • 5.0 out of 5
    March 22, 2018

    Kevin Rashad II and Malarie were awesome to work with! Very personable and receptive to my needs in purchasing a new vehicle. I’d definitely recommend... and refer everyone!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Tiffany. We are very happy to hear that we could help get you set up with the perfect new car. If there is... anything more we can do for you please feel free to come back and see us anytime! Take care. Best, Patsy Lou Buick GMC Team

  • 5.0 out of 5
    March 14, 2018

    My service writer knew immediately what the roar noise was. No long wait for check.

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    Came in for service or repair
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    Dealer Response

    Thank you Julia for posting a great review of your service experience at Patsy Lou! We are so happy we were able to resolve the issue quickly for you... and get you back on your way. Thank you for your business, The Patsy Lou Team

  • 3.0 out of 5
    March 8, 2018

    Incorrect mileage put down for next service date & had to pay for balancing when I thought this was covered o my lease that I pay extra for.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Marcia Jean, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to gr...ow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us directly at your earliest convenience. Thank you. Best, Patsy Lou Buick GMC Team

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