Royal Buick GMC

Caleb and Shawn provided excellent customer service! I?m so glad we had this duo assisting with my car purchase. Thank you both so much for making the experience smooth and enjoyable!

Awesome service, I was in and out very quickly. Special ordered vehicle actually came in a week early. Dealership did a great job cleaning it up before delivery.

Hands down the best car buying experience to date! Coming from someone who has been in the same business for many years my standards are high and Royal exceeded any expectation I had! The most accommodating dealership I’ve ever experienced. The number one reason my experience was a great as it was is without a doubt because of my salesman, Kobe Bates. He went above and beyond! His knowledge and transparency is top tier. He made sure to keep me informed every single step of the way. I can’t recommend him enough. Thank you Royal and thank you Kobe for making a normally very stressful experience as easy and painless as purchasing a vehicle can be! You have earned another loyal customer.

Jessika is the best salesperson there at the dealership. She knows everything about the cars and hustles.

Halfway through the paperwork Friday evening I ran out of time to complete the process. I was pre-approved for the loan before I went there & told them I'd even leave a deposit & come finish purchase Saturday afternoon. Midday, I got a text from the salesman, Kobe Bates saying they sold my car this morning. I already had insurance on it & ready to give a $6000 down-payment & drive it home today. The manager DOESN'T CARE ABOUT CUSTOMER SATISFACTION! All he's worried about is the almighty dollar. DO NOT WASTE YOUR TIME OR SPEND YOUR HARD EARNED MONEY ON A BUSINESS THAT DOESN'T GIVE A xxxx ABOUT CUSTOMERS!!! Go to AllStar or even a junkyard where they care about customer service! IF I COULD RATE THEM A NEGATIVE 5 STARS, THAT ISN'T GOOD ENOUGH! THEY DESERVE A NEGATIVE 100 STAR RATING!

They don?t do what you asked them to do but they can sure make you pay. Then you pull out your filters and they are BLACK!! I also paid cash for my vehicle and found out a year later they had pulled my credit. Bad business all the way around.

I had an excellent experience at Royal Buick GMC! Tyrone King was incredibly knowledgeable and helped me find the perfect car that fits my needs and budget. From the moment I walked in, he was welcoming, patient, and truly listened to what I was looking for. He made the process smooth and stress-free, answering all my questions without any pressure. I drove away feeling confident and happy with my purchase. Highly recommend to anyone looking for a car and a dealership that genuinely cares about its customers.

Very professional and trustworthy and was honest even when it was hard and they was patient

Extremely pleased with our recent purchase. Our salesman, Jason, was knowledgeable, professional, patient and went out of his way to help us with this purchase. We appreciate what he and the rest of the team did for us.

Easiest deal I ever made. Sale consultant was very helpful and wanted to get me the best deal! Highly recommend Royal for your next vehicle.