Hi Tech Luxury Imports Hours
Austin finally has the destination for exotic performance vehicles that it deserves. Whether you are interested in sched
uling a test drive, meeting our team or coming in for service we are are happy to serve you.
"At Hi Tech Motorcars, Service has two meanings - Customer Service and Quality!"
I emailed the GM, Apollo, 8 days ago. Since he refuses to respond to me, I'm leaving a review. This was my email to him. Apollo, I've been with Maserati... for approximately 5 years. My first Maserati purchase was a great experience. I worked with Angelina and she helped me lease a 2015 Maserati Ghibli. Again, aside from some unexpected tire costs, a great experience :) In December of 2017, almost to the day, I was approached by Alias Nawas. He wanted to get me into a new Ghibli. I told him, if you can keep my monthly payment the same or better, I'm all ears. Not too long after that conversation, he had a deal for me on a new 2018 Ghibli. After looking over the deal, I pointed out to him that I needed more than 12000 miles a year. I'm in the real estate biz, so driving is a requisite AND what's the use of having a Maserati if you're not going to drive it! :) He assured me that those mileage numbers didn't matter and I could drive as many or as few miles as I wanted. I questioned him about it and he said it's the way my lease was structured. He threw out some car biz lingo and it sounded legit. As it turns out and I found out yesterday, this was all a lie. My assumption now is he needed another sale before the end of the year for a bonus and knew I wouldn't budge on price considering I still have another year on my lease. On the phone yesterday Alisa denied he the conversation we had 2 years ago, which means I'm the liar, right? Even today, Alias had to come up to me and tell me a sob story about how much he's losing on this car and all the efforts he went through to get it done. Wanna bet there's another bonus waiting for him? Don't take the bet, I know there is. As of yesterday, I was very close to my max number of miles with a year and a half to go on my lease. If I were to keep the car any longer it would cost me approx $7000 in overage miles. If I turn the car in early, it would cost me $16,650. Begrudgingly, I had to roll over into a new 2019 Maserati Ghibli today. Alias lied to me to get me in a new car, so he can make a bonus. Now, I'm stuck with y'all for another 3 1/2 years.
Flew in to test drive a Flying Spur W12S, the fact that the price was negotiable was confirmed in an email by Sales Manager. Once I showed an interest... to buy the car the price had all of a sudden turned firm. Misleading sales tactics, stay clear!
Angelina did a wonderful job getting all of my information and paperwork ready prior to my wife and I getting to Austin from San Antonio!!!
Sent an email request for information on a car over a week ago with no response, if the person I selected is on vacation someone else should be covering
Bob, I'm so sorry that you weren't taken care of at our dealership. This is not how we want to do business. I would like to get some more information... from you so I can figure out what happened and make sure it doesn't happen again. Would you mind sending me an email at email@example.com? I would like to know who you emailed or where you submitted your inquiry so I can find the disconnect. I would also be happy to connect you with one of our sales consultants. Best, Eastan Croson Marketing Manager