Reviews

Average Ratings

5.0
69 lifetime reviews.
  • Fantastic Buying Experience

    The last time I bought a car was in 2005 and I used Gurley Leep Honda in Elkhart. Eric West (the inventory manager at Gurley Leep Kia) was referre...

    Dealer Response

    WOW! Amber, thank you for your kind words. We are Gurley Leep pride ourselves is going above and beyond for every single customer. We're glad to ...


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    The last time I bought a car was in 2005 and I used Gurley Leep Honda in Elkhart. Eric West (the inventory manager at Gurley Leep Kia) was referred to me by my sister who had just purchased a Kia from him. Eric communicated with me for a total of 8 months and because of his persistence, I decided when the time came, I would buy from him. As a business minded individual, I can vouch for Eric's professionalism and patience. I AM NOT AN EASY CUSTOMER! I spent 5 hours at the dealership, test drove only 2 cars, and spent at least an hour determining what I wanted and figuring out pricing. Eric and the members at Gurley Leep Kia had to deal with not only my son who is 9, but my two nieces (2 & 4) who were running around due to boredom. They did their best to entertain them and yes, they left a trail of popcorn throughout the facility. TALK ABOUT PATIENCE! Eric wasn't letting me leave until I got what I wanted. I ended up purchasing a vehicle and was very satisfied at how hard Eric worked to ensure I got the best deal for both of us. After the purchase and within about 2 miles of driving off the lot, I noticed a small chip in the windshield of my used vehicle. I was horrified (for a number of reasons). I immediately contacted Eric and he took care of the issue in a matter of 1 1/2 business days! Not only that, but he was professional and genuinely concerned about my situation the entire time! That is what I call going ABOVE AND BEYOND! Bottom line, I would strongly encourage anyone to use Gurley Leep Kia for their purchase of either a new or used vehicle. I am very pleased with my purchase and in another 10 years when I'm looking to buy again, I will see if Eric is still there!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    WOW! Amber, thank you for your kind words. We are Gurley Leep pride ourselves is going above and beyond for every single customer. We're glad to hear that Eric made sure you had exactly what you wanted. This is the type of buying experience we promise no matter the situation. Thank you again for your business. Remember, you get a $150 bonus check every time you send a family member or friend to work with Eric. Thanks again!


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  • Love Gurley Leep

    We would highly recommend purchasing or leasing from Gurley Leep. Eric West the inventory manager worked tirelessly to make sure we had the best ...


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    We would highly recommend purchasing or leasing from Gurley Leep. Eric West the inventory manager worked tirelessly to make sure we had the best deal and left with the car we fell in love with. He answered all our questions and made sure he got us in the right car for our needs. In fact from start to finish we were treated like VIPs the whole visit. We would not only refer people but also return here when it’s time to replace our other car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience. Kim Putz extremely friendly

    Kim was very helpful and knowledgeable in details of car. She explained in detail all qualities of vehicle. Entire process was done timely and ver...


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    Kim was very helpful and knowledgeable in details of car. She explained in detail all qualities of vehicle. Entire process was done timely and very easy.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Appreciative Customer

    Everyone I dealt with at Gurley Leep Kia was top notch - Kim Putz, Josh Hornor and Devon (Finance Person). They exceeded all expectations. I app...


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    Everyone I dealt with at Gurley Leep Kia was top notch - Kim Putz, Josh Hornor and Devon (Finance Person). They exceeded all expectations. I appreciate everything they did and I love my new vehicle. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • KNDJN2A25H7480797

    Dealer, salesman & financial expert worked very hard to provide everything we needed even though there was a very high volume of customers that ev...


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    Dealer, salesman & financial expert worked very hard to provide everything we needed even though there was a very high volume of customers that evening. Josh Gray was very helpful when I left things on the visor

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wow...

    Wow, what a great experience! This is my second purchase from Gurley Leep Kia. From beginning till the end, my experience was great. Smooth, quick...


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    Wow, what a great experience! This is my second purchase from Gurley Leep Kia. From beginning till the end, my experience was great. Smooth, quick and most important "transparent!" Highly recommend from both the salesman to the manager. Great job gentlemen, I love my new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2017 Kia Sedona

    Came in to look at new vehicles. Salesman did wonderful job answering all questions and let us look at all the vehicles we inquired about. Even sh...


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    Came in to look at new vehicles. Salesman did wonderful job answering all questions and let us look at all the vehicles we inquired about. Even shared some of his lunch with my pregnant wife that was in need of some food. Talk about going extra mile.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • FIRST TIME BUYER

    This is my first time buying a Kia. This was a very good deal. I was veery pleased


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    This is my first time buying a Kia. This was a very good deal. I was veery pleased

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Gurley Leep Kia Mishawaka IN

    We have purchased several vehicles from the Gurley Leep Kia dealership in Mishawaka Indiana. We come back because of the excellent customer servic...


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    We have purchased several vehicles from the Gurley Leep Kia dealership in Mishawaka Indiana. We come back because of the excellent customer service, sales staff, and service department! Our first experience, 2004, was with Brad Zielinski in Sales. Over the years Brad has taken care of us in sales, finance, and management. Brad is now the General Manager of the Dealership! Brad greets us personally, every time we are in the dealership. We love the hometown feel. May 2017 purchased a 2017 Kia Sorento. Our salesman is Eric West. Eric was an excellent salesman! We were very impressed with his superior knowledge of the vehicles we looked at. He was informative, but not pressure us; he asked us questions about what we liked and disliked about our current vehicle. Eric found the 2017 Kia Sorento that fit all of our needs and even our wish list was met! This is the very best dealership that we have ever worked with. An excellent experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • first time kia

    first time kia owner. was very pleased and got a gook deal. they were very good to work with


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    first time kia owner. was very pleased and got a gook deal. they were very good to work with

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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