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Reviews

Average Ratings

5.0
58 lifetime reviews.
  • Fantastic Buying Experience

    The last time I bought a car was in 2005 and I used Gurley Leep Honda in Elkhart. Eric West (the inventory manager at Gurley Leep Kia) was referre...

    Dealer Response

    WOW! Amber, thank you for your kind words. We are Gurley Leep pride ourselves is going above and beyond for every single customer. We're glad to ...


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    The last time I bought a car was in 2005 and I used Gurley Leep Honda in Elkhart. Eric West (the inventory manager at Gurley Leep Kia) was referred to me by my sister who had just purchased a Kia from him. Eric communicated with me for a total of 8 months and because of his persistence, I decided when the time came, I would buy from him. As a business minded individual, I can vouch for Eric's professionalism and patience. I AM NOT AN EASY CUSTOMER! I spent 5 hours at the dealership, test drove only 2 cars, and spent at least an hour determining what I wanted and figuring out pricing. Eric and the members at Gurley Leep Kia had to deal with not only my son who is 9, but my two nieces (2 & 4) who were running around due to boredom. They did their best to entertain them and yes, they left a trail of popcorn throughout the facility. TALK ABOUT PATIENCE! Eric wasn't letting me leave until I got what I wanted. I ended up purchasing a vehicle and was very satisfied at how hard Eric worked to ensure I got the best deal for both of us. After the purchase and within about 2 miles of driving off the lot, I noticed a small chip in the windshield of my used vehicle. I was horrified (for a number of reasons). I immediately contacted Eric and he took care of the issue in a matter of 1 1/2 business days! Not only that, but he was professional and genuinely concerned about my situation the entire time! That is what I call going ABOVE AND BEYOND! Bottom line, I would strongly encourage anyone to use Gurley Leep Kia for their purchase of either a new or used vehicle. I am very pleased with my purchase and in another 10 years when I'm looking to buy again, I will see if Eric is still there!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    WOW! Amber, thank you for your kind words. We are Gurley Leep pride ourselves is going above and beyond for every single customer. We're glad to hear that Eric made sure you had exactly what you wanted. This is the type of buying experience we promise no matter the situation. Thank you again for your business. Remember, you get a $150 bonus check every time you send a family member or friend to work with Eric. Thanks again!


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  • Amazing experience

    We had an amazing experience with Gurley Leep Kia when we were looking for a new car to Lease. the staff is amazing and very helpful. If your look...


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    We had an amazing experience with Gurley Leep Kia when we were looking for a new car to Lease. the staff is amazing and very helpful. If your looking for a new car please go and ask for Josh Horner!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent experience!

    The New Car buying Experience could not have gone better....no pressure and GREAT customer respect!


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    The New Car buying Experience could not have gone better....no pressure and GREAT customer respect!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • It was a blessed, fun filled day.

    Omg! Kim was wonderful, she made everything seem so easy. I went on my lunch hour and came back with a brand new SUV. I felt so blessed to be at...


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    Omg! Kim was wonderful, she made everything seem so easy. I went on my lunch hour and came back with a brand new SUV. I felt so blessed to be at a dealership with no pressure. Amazing!! I also had a great experience with the finance manager. He was so friendly and fast. Thank you Gurley Leep Kia! You are the best!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great deal

    Went into Gurley Leeps Kia location last night looking at a vehicle for my wife after one of our cars was deemed totaled. We were not looking to b...


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    Went into Gurley Leeps Kia location last night looking at a vehicle for my wife after one of our cars was deemed totaled. We were not looking to buy last night, Kim sat down with us, didnt pressure us went through all of the inventory until we narrowed down our choices. The finance manager was super efficient and quick Great Job Kim!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Happy wife, happy life.

    We purchased a Sorento for my wife, uprgraded from our 2010 Sedona. Eric and Kim took great care of us. Made the process clear and simple. No ha...


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    We purchased a Sorento for my wife, uprgraded from our 2010 Sedona. Eric and Kim took great care of us. Made the process clear and simple. No hassles and no high pressure gimmicks at all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My Review of Gurley7 Leap KIa

    I appreciated the time and expertise that I received from Eric and Devon. I believe they were truthful about the Sorrento and what it offered as ...


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    I appreciated the time and expertise that I received from Eric and Devon. I believe they were truthful about the Sorrento and what it offered as an automobile. I was happy that I did not feel pressured into buying a car I did not want and that reasonable arrangements were made for finances. I will recommend Eric as the salesperson and Devon as the finance person to anyone of my friends. Thanks, guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase of 2016 Soul from Kim Putz

    Kim is the best! So friendly and fun! A real pleasure and that often isn't the word I use when buying a car


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    Kim is the best! So friendly and fun! A real pleasure and that often isn't the word I use when buying a car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Enjoying my Sorento

    I am really enjoying my Kia Sornto. I purchased it last July so I've had the chance to drive it in all kinds of weather conditions. It handles wel...

    Dealer Response

    Sounds like you and your salesman picked out the perfect car! Please let us know if you have any questions or concerns. We're here for you every...


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    I am really enjoying my Kia Sornto. I purchased it last July so I've had the chance to drive it in all kinds of weather conditions. It handles well on west roads snow covered roads and dry roads. I love the heated seats and the fact that that it lets me know when the temperature is low and the roads could be slippery.. My salesman was very knowledgeable about the product and stays in contact to see how the car is working for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sounds like you and your salesman picked out the perfect car! Please let us know if you have any questions or concerns. We're here for you every step of the way. Enjoy your new Sorento!


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  • making it right

    I came into your showroom just to look and test drive a couple of cars, found what i thought was a very good used car. decided to buy it, drove ho...

    Dealer Response

    Thank you so much for your review! We are Gurley Leep pride ourselves in listening to our customer's needs and treating others the way we want to...


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    I came into your showroom just to look and test drive a couple of cars, found what i thought was a very good used car. decided to buy it, drove home in the rain with it, went and opened the back door and there was the floorboard full of water I called your dealership right away. they said give them till Monday. I got a call and they made it right, I was very pleased! Thank You Josh. Now I own a new Kia Soul. Thank You for helping me out, and making me feel like I matter as a Person not just a number.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your review! We are Gurley Leep pride ourselves in listening to our customer's needs and treating others the way we want to be treated. Our goal is to not just sell you 1 car - we want you to share your experience with your friends and family so we can help them get a great deal too. We're so happy you had a great experience working with Josh, and that he made you feel like a valued customer. Welcome to the Gurley Leep Family!


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