Nissani Bros. Hyundai

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
61 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 12, 2019

    I definitely came to the right spot to get my car serviced. They provided free shuttle service which was so convenient for me! All the advisors were extremely... helpful and very friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    June 28, 2019

    This place seems very fishy the way they do business I purchase a new car here and traded in a car that I owed money on.The vehicle I purchased was a really... good deal but every step of the way I found issues like the price explained to me wasn't the price on the final paperwork good thing I had the negotiated price printed out before hand.You have to pay alot of attention when signing and make sure the prices match up another problem I ran into was they didn't pay off my trade in within 21 days which is a law for them to do so.I called and got a hold of someone and they said they would call me back but never did.I started feeling uneasy and called and called but surprisingly no one in finance was available. I finally walk in to the dealership and speak to someone about the issue and it turns out they didn't pay off the trade until after I called them.This is very important because if the trade isn't paid off you are still responsible for making payments if you don't your credit gets dinged with late payments etc....Luckily they did pay it and i requested a print out to keep for my records.This place offers free car washes and oil changes but I'm staying away from this dealer.Even with the financing part I felt like they were trying to RIP me off I have a decent 750 plus score and they wanted to give me a high interest rate probably to make up the money for the good deals that Hyundai had at the time...BUYER BEWARE

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • December 10, 2017

    Superb Customer Service and Facility. Very happy with my Hyundai Sonata & Elantra.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    December 2, 2018

    This is not my first time buying a car at Nissani bros but it’s definitely gonna be my last. My parents have bought couple cars from them and I had bought... one as well. I was pregnant and our family was gonna get bigger so my partner & I figured we needed a bigger car than what we had so the car seat would fit better with more room. So we decided to trade in our Hyundai Elantra and get a sonata. We went, got a deal, got the car , came back home happy. Everything was fine until after couple of weeks they wanted me to call the finance company for some interview. I didn’t mind making a call even though my newborn was here and regardless of my busy mom schedule. But turns out that wasn’t a one time thing. They kept giving me phone numbers to call to and I kept on calling also. And now after more than a month of getting the car they tell me they’re unable to find a financing company for me and to bring the car back. And they still haven’t paid by trade in car. They keep calling me to remind me that I’m past due on my payments on my old car which is so stressful. Being a first time mom as tiring it is already and having to deal with something that I shouldn’t be has been really frustrating. I try calling mellisa, their financing manager who I signed in the contracts with, almost everyday but she’s been ignoring my calls and now I don’t know what to do, who to go to. Is this some kind of scam? I don’t get it. At this point I’m thinking of getting a lawyer because I don’t think it’s fair to me or my baby but then again I don’t have time/energy to be dealing with all that as I’m on my postpartum. They act all nice and professional until things go wrong and they don’t want to deal with it and just ignore and let their clients be miserable. I feel really anxious about this everyday and don’t know who to go to or what to do. This is ridiculous & I’m very disappointed.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 13, 2018

    Brought car in for oil change and check of powertrain items as 100,000 mile warranty was about to expire. I also had several questions about maintenance... items that are coming up, and they were answered for me. I would come back to this dealer!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 10, 2018

    Excellent staff and particularly Paul Panya. Service & facilities are first rate. I will keep bringing my Genesis G80 here for all service requirements.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 3, 2018

    David helped me lease my Elantra and he was very helpful and friendly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 3, 2018

    Professional; quick; efficient; people oriented; timely; quality of service - excellent.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 1, 2018

    I had an accident and had my car towed to the nearest Hyundai dealership which was Nissani Bros. Im so pleased it was! Jaime was the service person who... took care of the repairs and was wonderful. He was so helpful and kept me informed of the progress of the repairs. I could not have been more pleased or better taken care of. Thank you Jaime

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 28, 2018

    The technician Jaime was very helpful. He kept me informed about the status of my vehicle. He also ensured I had a loaner car. He made himself available... and answered all my questions thoroughly. Thank you!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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