South Bay Hyundai

4.7
(1,591 reviews)
Visit South Bay Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 4:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–9:00pm
Tuesday 7:30am–6:00pm 9:00am–9:00pm
Wednesday 7:30am–6:00pm 9:00am–9:00pm
Thursday 7:30am–6:00pm 9:00am–9:00pm
Friday 7:30am–6:00pm 9:00am–9:00pm
Saturday 8:00am–4:00pm 9:00am–9:00pm
Sunday Closed 10:00am–8:00pm
New (888) 905-9758 (888) 905-9758
Used (888) 904-2802 (888) 904-2802
Service (866) 722-9392 (866) 722-9392

Reviews

4.7
(1,591 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of South Bay Hyundai from DealerRater.

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5.0

Great service! Jack Kim explained everything and answered...

Great service! Jack Kim explained everything and answered all my questions. Car was ready on time.

Dealer response

Thank you, Ross! We're happy to hear the South Bay Hyundai team provided such excellent care to you!

5.0

I would rate my experience at South Bay Hyundai as...

I would rate my experience at South Bay Hyundai as excellent. I visited the dealership and worked with Kevin Flores at least 3 times before I purchased my vehicle. Kevin kept in contact with me throughout my visits by email so I was continually updated as to the current status of the vehicle I was looking for. He was very polite and informative and has contacted me on numerous occasions to follow up as to any questions I might have concerning my vehicle.

Dealer response

It means so much to us to hear we've provided you with the best possible care! Thank you for rating us! - South Bay Hyundai

5.0

Amazing purchasing experience, we had an appointment and...

Amazing purchasing experience, we had an appointment and we were in and out in about an hour.

Dealer response

This is what we like to hear, William! Thank you for your visit to the South Bay Hyundai service department!

5.0

I was there for my service. My service was done really...

I was there for my service. My service was done really fast.I will appreciate if they can do the service more quickly but still very good service.

Dealer response

We can't thank you enough for your kind comments! We appreciate your review, and hope to have you as a customer for life at South Bay Hyundai!

5.0

I wasn't please with the waiting area but I extremely...

I wasn't please with the waiting area but I extremely please with the quickness of the service and the friendliness of the staff. I think I will be switching from Hyundai Downey!

Dealer response

Thank you for choosing South Bay Hyundai! We hope to improve our waiting area for your next visit.

5.0

Great dealership, willing to negotiate.Christian...

Great dealership, willing to negotiate. Christian Proctor was an excellent Genesis Specialist. Car is fantastic. Looking forward to the new Genesis dealership on PCH.

Dealer response

Thank you for your review, Jim! We appreciate your confidence in your experience working with Christian, and hope for the opportunity to work with you again! -South Bay Hyundai

5.0

I had called Sheek Ulhaq one of your salesmen letting him...

I had called Sheek Ulhaq one of your salesmen letting him know I was interested in leasing a 2021 or 2022 Hyundai Elantra SEL for my daughter because her new Kona engine was shot, and a new one, according to Hyundai wouldn't be available until 3-4 months and that I had gotten an attorney and we were using the Lemon Law to get out of that car. He told me when my situation was resolved to keep in touch and that right at that moment he didn't have any Elantra's because of the chip shortage. I also told him the amount I would like to put down and how I wanted to keep my monthly payments at no more than $213 dollars a month. I also called the dealer where my daughter's Kona was towed into, Alexander Hyundai of Oxnard. They gave me a price on two cars they had but it was much higher than I was willing to pay. I offered to put 5500 down and the best they could do was $257 dollars a month, if and when I settled with Hyundai Corp. This Monday I got the settlement letter and agreed to the deal, signed and notarized it and sent it back to my attorney. He said it would take at least 2-4 weeks for them to come out and examine the Kona and write me a check. On the same day, I decided to check back with Sheek, because he was so nice and helpful when I originally called him. He was off that day but called me back with fifteen minutes and said he had an incredible deal for me on an Elantra N line if I was able to finalize it that day. It was perfect, because my daughter had complained that the Kona, with 147hp was too slow accelerating. I told him I could put $6500 down out of my pocket and not have to wait for Hyundai to send me my check, if he could allow me to keep the Kona on his lot until they came out to examine it and take possession of it. He said he could arrange it and leave it on his back lot. The only thing standing in the way was that the car was blue, and my daughter had her heart set on a black vehicle. She was in ballet rehearsals and I left her numerous messages. Sheek took a picture of the car for her and when she learned it had 202hp, saw all the extra features, she texted back fantastic and I went right over and we sealed the deal in less than one hour. It was one of the best experiences I've ever had with a dealer. Sheek went out of his way to see we got the car we wanted at the price we were willing to pay. I couldn't be more satisfied.

Dealer response

We're so happy to hear Sheek made your process so enjoyable and helped get your daughter into a great new Elantra N Line! Thank you for leaving the South Bay Hyundai team your awesome five-star review! We hope she loves the new ride!

1.0

I didn't get an update on my car until I called them at 5...

I didn't get an update on my car until I called them at 5 pm. They told me they had to keep my car because the diagnostic machine was tied up all day, even though I made an appointment weeks beforehand. I got my car back the next morning and all they did was reset the computer. The same vehicle alert has been popping up for weeks. The service advisor did not return my call. Taking the car in again this week.

Dealer response

Thank you for sharing these concerns. We truly apologize for any inconvenience this experience caused you, and also for the lack of communication from our team. We will be taking this feedback into consideration as we continually work to improve the service we provide to our valued customers. Thanks again and please don't hesitate to reach out directly if there's any additional feedback you'd like to make us aware of. Calvin Jeong - Service Director - calvinj@sbhyundai.com

5.0

South Bay Hyundai is the best! Everyone is friendly,...

South Bay Hyundai is the best! Everyone is friendly, helpful, and courteous. Donnie is superb in all three.

Dealer response

Thank you for trusting Donnie at South Bay Hyundai for all of your automotive needs! See you next time!

5.0

Everything was great overall very good! Fast service and...

Everything was great overall very good! Fast service and trustable. I would buy a car from here

Dealer response

Thanks so much for the five-star review! We're so happy South Bay Hyundai made this a great experience and we look forward to seeing you next time!