Carbone Subaru of Troy

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Carbone Subaru of Troy Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2011

At Carbone Subaru of Troy, we offer you a large selection of Subaru new cars, SUVs and other styles that we sell all at

...

affordable prices. Browse through our extensive selection of new inventory including the Subaru Impreza, Forester, and Legacy as well as other models, and if you have any questions, please contact us. Remember, if you can't find the Subaru you deserve, we will find it!

"Delivering Joy Since 1929"

Service

Oil, Filter Change

$26

Oil, Filter Change (Premium)

$59.95 and up*

Transmission Service

$89.08 and up*

Coolant System Service

$59.08 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
324 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 20, 2018

    Quick and Easy Great people to deal with. Made it a pleasure to buy this car

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2018

    The Service Department at Carbone Subaru is fantastic. You can go online to schedule your service, at your convenience. Service is fast and top of the... line. It is nice to have car drop off before work hours. Service are very friendly and take the time to explain everything to you. The waiting area is very clean and has WiFi, television and complimentary beverages. The Service Team really goes above and beyond. I have recommended Carbone to quite a few people.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi EN, thanks for sharing your positive experience with our Service team! We always want to hear back from our customers as your satisfaction is our t...op priority We can't thank you enough for your recommendation. Until next time we meet, take care!

  • May 9, 2017

    Allison Raymond was great. No pressure sale, very helpful, and followed up on the purchase. Mark was very helpful with the financing.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Bette, Thank you for sharing your no pressure car buying experience at our Carbone Subaru of Troy. Allison and Mark appreciate your comments.... Have a great day! Karen Flynn Internet Manager

  • 5.0 out of 5
    October 12, 2018

    My salesman John Jillian was awesome! Answered all my questions with patience and overall really good guy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Annette, thanks for sharing how well John did! We sincerely value your business and always want to hear back from our customers are your satisfacti...on is our top priority!

  • 5.0 out of 5
    October 5, 2018

    I was pleased with the person I dealt wth at the service desk. Went above and beyond much better experience then in the past

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    Dealer Response

    Hi Kab, thanks for the positive review! We're glad to hear we went above and beyond your expectations. We look forward to your next visit, take c...are!

  • 5.0 out of 5
    October 3, 2018

    I had an excellent experience with my sales person Mr. William

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, thanks for highlighting how well Sohail did! We hope we can help out again in the future.

  • 5.0 out of 5
    October 3, 2018

    service experience was very good. took care of all my needs. explained everything they were going to do

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    Dealer Response

    Hi Mr. Phil, Thanks for sharing your positive experience with our service team! We look forward to your next visit. Take care!

  • 4.0 out of 5
    October 2, 2018

    Would like a car wash with service. Otherwise service and men were very helpful. I did look at a Forester while waiting. Think Ill wait for the 2019 to... come out. I hear good things about the. And look forwRd to a new body design as the current ones look too boxy

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    Came in for service or repair
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  • 5.0 out of 5
    September 24, 2018

    Brought my 2011 Subaru Outback to get repaired And was very pleased with the outcome! The customer service person, Francis was great! He kept us well... informed each step of the way... I would highly recommend this dealership!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Eileen, thanks for the positive review and five-star rating! We're happy to have earned your recommendation. Until next time we meet, take car...e!

  • 5.0 out of 5
    September 24, 2018

    I bought my Subaru Crosstrek a year ago and had a wonderful experience doing so. My salesman Joe was great and I found the service to be wonderful. However... the BEST thing is that since my purchase I have been bringing my car to Carbone for all of its service needs (oil changes, tire rotations and service checks) and this has been a really great experience for me. I can schedule my appointments online. I drive my car right in and am met at the door by a service person. They go over what is being done that day and what might be needed in the future. They complete the work in the time frame that they say that will and I am on my way again. The waiting area is very comfortable and I am able to do some work while I wait. I love that about Carbone Subaru and it is why I bought my car from them because they only sell and service Subaru vehicles. I would recommend them to anyone who is looking to buy a Subaru.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Nancy, thank you for taking the time to share your positive feedback. We're glad to have earned your recommendation. It means a lot to us!

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