Carbone Subaru of Troy

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Carbone Subaru of Troy Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2011

At Carbone Subaru of Troy, we offer you a large selection of Subaru new cars, SUVs and other styles that we sell all at

...

affordable prices. Browse through our extensive selection of new inventory including the Subaru Impreza, Forester, and Legacy as well as other models, and if you have any questions, please contact us. Remember, if you can't find the Subaru you deserve, we will find it!

"Delivering Joy Since 1929"

Service

Oil, Filter Change

$26

Oil, Filter Change (Premium)

$59.95 and up*

Transmission Service

$89.08 and up*

Coolant System Service

$59.08 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
397 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 22, 2019

    Delightful Service Technician who carefully explained the problem and all the options.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to seeing you again soon!

  • 5.0 out of 5
    October 11, 2019

    John Julian made it very easy to purchase my new Crosstrek Hybrid. The price was fair and he respomded quickly to any calls or requests I had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to seeing you again soon!

  • January 30, 2019

    We had a great experience purchasing our new Ascent from Carbone Subaru. Our representative was able to secure the exact model (trim, color, etc.) that... we were looking for from another dealership in Long Island and have it for us to pick up within a couple days! He and the rest of the Carbone team made the buying process easy for us and we're loving our new vehicle.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! Thank you again for choosing Carbone Subaru of Troy and we hope to see you again!

  • 5.0 out of 5
    October 11, 2019

    Had a very satisfied experience buying my 2020 legacy from Carbone from start to finish. Thanks, Marc P. And Norah F. and those behind the scenes, for... making it quick and easy

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Carbone Subaru of Troy and we hope to see you again soon!

  • 5.0 out of 5
    October 5, 2019

    Don was excellent, and made sure my questions were answered and that my car got the right service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you again soon!

  • 5.0 out of 5
    September 30, 2019

    Excellent, John Julian was extremely helpful and personable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing yo...u again soon!

  • 5.0 out of 5
    September 25, 2019

    I have a strong preference for manual transmissions. The sales associate understood this need and did not try and convince me to change to an automatic.... Although they did not have the car I wanted in manual, they found one for me. I believe the entire time at the dealership from my initial visit to driving away with the car was less than an hour. This is the way it should be.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Ron! We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    September 22, 2019

    My service rep was very friendly and kept me updated on the process

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We sincerely value your business and hope to see you again soon!

  • 5.0 out of 5
    September 10, 2019

    I brought my vehicle in to resolve a "check engine" issue. The Carbone Service Center could not have been more accommodating. Eric, the Service Representative... took my vehicle in and treated me as if I were his only customer. Derrick, the Service Technician completed the repairs, inspected my vehicle, changed the oil and my 11 year old vehicle is running like a top once again.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kathleen, we're happy you found our staff to be so supportive during your experience here at Carbone Subaru of Troy! Please let us know if there is... anything else we can do for you; we are more than happy to help!

  • 1.0 out of 5
    September 10, 2019

    I was given a verbal agreement on price. The webpage ad said 6 years at 0.9 financing and my credit score was good. The papers they submitted to me added... 3 payments or 75. I paid taxes and registration up front. After catching what they did they fixed the payments to 72 as advertised but raised the interest 1 point without telling me. A day later I caught the added point and they fixed it. So if you catch them trying to cheat you, they will fix it. After putting 4 miles on the Imprenza they wouldn't take the car back. *The whole thing was a nightmare!!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi there, we regret your most recent visit with us was not up to the standards we strive for. Please reach out to us at your earliest convenience so w...e may further assist you in working towards a resolution. Carbone Subaru of Troy, (518) 312-4300

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