Carbone Subaru of Troy

New 877-732-8335 Dealer Website
Used 888-642-9224 Email Dealer
Service 888-277-6759

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
278 lifetime reviews.
  • Purchased a 2017 Subaru Forester

    I have purchased two new Subaru Forsters from Gerry Goldfarb. I was interested in a 2017 Subaru Forester, so decided to stop in an see Gerry Golfs...

    Dealer Response

    Hello Jane, It was great to hear about your experience at our Carbone Subaru with Gerry Goldfarb. Your recommendations are greatly appreciated. ...


    Show Full Review

    I have purchased two new Subaru Forsters from Gerry Goldfarb. I was interested in a 2017 Subaru Forester, so decided to stop in an see Gerry Golfsrb to see what kind of deal I could get. I am happy to say I purchased a 2017 Subaru Forester from Gerry. He is a great salesman, he takes time to explain everything to you about the vehicle. He wants to make sure that you are going to be happy with the car you are purchasing. If you are looking for a new Subaru I would highly recommend that you go to Carbone Subaru and ask for Gerry Goldfarb.Jane

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Jane, It was great to hear about your experience at our Carbone Subaru with Gerry Goldfarb. Your recommendations are greatly appreciated. We look forward to helping you with all of your vehicle needs. Have a great day! Karen Flynn Internet Lead


    Hide Full Review
  • unhappy with car purchase

    Once made purchase dealer has not even contacted me once to see if I was pleased with the car. When I picked up vehicle car was not even cleaned i...

    Dealer Response

    Hello Shawn, Thank you for taking the time to share your experience with us. I would be happy to here more about your experience. You can email ...


    Show Full Review

    Once made purchase dealer has not even contacted me once to see if I was pleased with the car. When I picked up vehicle car was not even cleaned inside or out and when I asked about the marks on front bumper and marks on headlights I was dismissed with the question and was not given a true response.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Shawn, Thank you for taking the time to share your experience with us. I would be happy to here more about your experience. You can email me at kflynn@carbonecars.com. I look forward to hearing from you. Karen Flynn Internet Manager


    Hide Full Review
  • Great purchase, thanks to Gerry Goldfarb!

    Gerry was so very helpful in streamlining my purchase of a new Forester 2017. There was no wait time, no hassle. Gerry Goldfarb was simply helpf...

    Dealer Response

    Hello Mario, Thank you for sharing your no hassle experience with Gerry from our Carbone Subaru of Troy. Our team knows how valuable your time i...


    Show Full Review

    Gerry was so very helpful in streamlining my purchase of a new Forester 2017. There was no wait time, no hassle. Gerry Goldfarb was simply helpful, no overbearing or overwhelming. The financing went great and I got the price that was quoted for both my trade and my purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Mario, Thank you for sharing your no hassle experience with Gerry from our Carbone Subaru of Troy. Our team knows how valuable your time is and works hard so you don't have to. Have a great day! Karen Flynn Internet Manager


    Hide Full Review
  • Great Sales Experience

    Both my partner and I bought Subarus from Gerry Goldfarb at Carbone Subaru. Gerry is great! He listened to me and got me the car I wanted at a p...

    Dealer Response

    Hello, I'm so glad Gerry from our Carbone Subaru of Troy was able to help you with your purchase as well as the after sale issue you had. We want...


    Show Full Review

    Both my partner and I bought Subarus from Gerry Goldfarb at Carbone Subaru. Gerry is great! He listened to me and got me the car I wanted at a price I can afford. Gerry was genuinely helpful and worked with the team to make this happen. I had a little problem with the car after the sale, and Gerry helped resolve he issue quickly. His service does not end after the sale! I'll buy my next Subaru from Gerry - he made the process easy and I love my car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, I'm so glad Gerry from our Carbone Subaru of Troy was able to help you with your purchase as well as the after sale issue you had. We want to make sure your satisfied so we get to see you again. Enjoy the new ride! Karen Flynn Internet Manager


    Hide Full Review
  • Review

    Gerry was great - again. This is the second car I've bought here with him. And this time I brought my partner, too, who also bought a car. It was ...

    Dealer Response

    Hello, Thank you for taking the time to let us know how great your experience with Gerry at our Carbone Subaru of Troy was. We can't wait to see y...


    Show Full Review

    Gerry was great - again. This is the second car I've bought here with him. And this time I brought my partner, too, who also bought a car. It was a pleasure to work with him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to let us know how great your experience with Gerry at our Carbone Subaru of Troy was. We can't wait to see you again! Karen Flynn Internet Manager


    Hide Full Review
  • A truly exceptional car buying experience

    Truly exceptional service by Allison Raymond and Joe. Allison did periodic followups before the purchase and even after the purchase when i needed...

    Dealer Response

    Hello Avik, Thank you for telling us about the exceptional service you received from Allison at our Carbone Subaru of Troy. Your recommendations a...


    Show Full Review

    Truly exceptional service by Allison Raymond and Joe. Allison did periodic followups before the purchase and even after the purchase when i needed the wheel locks for my car. Unlike other dealerships who may tend to forget their customers after selling the car, Allison made sure that i have a very good experience post buying the car as well by setting up the wheel lock service appointment in a timely and courteous manner. Joe helped locate the car per my needs in a very short span of time. All the paperwork was done correctly and on time. I will recommend the dealership to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Avik, Thank you for telling us about the exceptional service you received from Allison at our Carbone Subaru of Troy. Your recommendations are what keeps us going. Have a great day! Karen Flynn Internet Manager


    Hide Full Review
  • My Legacy after a long day...

    We had a long day at Carbone but that doesn't mean it was unpleasant at all! Gerry Goldfarb jumped over every hurdle to make sure I didn't have to...

    Dealer Response

    Hello Joe, Thank you for telling us about your experience at our Carbone Subaru of Troy with Gerry Goldfarb. Our team understands how important y...


    Show Full Review

    We had a long day at Carbone but that doesn't mean it was unpleasant at all! Gerry Goldfarb jumped over every hurdle to make sure I didn't have to drive my trade in home. We started by asking him questions about every car on the lot they hadn't booked in yet so he had no info on them. Once we had finally picked a car we found out they didn't have the title yet. *heart broken* No worries Gerry worked us through it we picked a different one that we liked equally. Then along the course of purchasing that car we hit every wall possible. Between title issues, registration issues, and the fact that DMV was closed by this time it looked like I wasn't going to be able to bring the car home that day. Gerry must have been spinning on his head. He jumped through every hoop and went to great lengths to make sure we left with the legacy that day. After the whole song and dance we drove that car off the lot that day! Couldn't be happier with Gerry and everyone involved to make sure that happened. Others stayed late and Gerry ran like crazy. Could not be happier with the Carbone team!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Joe, Thank you for telling us about your experience at our Carbone Subaru of Troy with Gerry Goldfarb. Our team understands how important your satisfaction is. I was happy to hear how hard they worked to make this a pleasant experience for you. Enjoy the new ride! Karen Flynn Internet Manager


    Hide Full Review
  • my outback

    Gerry Goldfarb is an excellent salesperson . Bought another Subaru from Gerry w/ G

    Dealer Response

    Hi Gloria, Thank you for letting us know what a wonderful salesperson Gerry from our Carbone Subaru of Troy is. Enjoy the new ride! Karen Flynn In...


    Show Full Review

    Gerry Goldfarb is an excellent salesperson . Bought another Subaru from Gerry w/ G

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Gloria, Thank you for letting us know what a wonderful salesperson Gerry from our Carbone Subaru of Troy is. Enjoy the new ride! Karen Flynn Internet Manager


    Hide Full Review
  • My crosstrek

    It was a great experience at Carbone Subaru . Gerry Goldfarb made such a difference we did not even come to buy . I`m so glad I saw Gerry.

    Dealer Response

    Hello Beth, Thank you for sharing your great experience at Carbone Subaru of Troy with Gerry. It means a lot that you took the time to do so. ...


    Show Full Review

    It was a great experience at Carbone Subaru . Gerry Goldfarb made such a difference we did not even come to buy . I`m so glad I saw Gerry.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Beth, Thank you for sharing your great experience at Carbone Subaru of Troy with Gerry. It means a lot that you took the time to do so. Enjoy your new ride! Karen Flynn Internet Manager


    Hide Full Review
  • Frank Glover

    Holly and Fred were awesome, my wife and i came with our 2 Scotties and the dogs were even allowed on the test drives, treated us like human being...

    Dealer Response

    Hello Frank, Thank you for letting us know how awesome it was to work with Holly and Fred at our Carbone Subaru of Troy. We know you're not a nu...


    Show Full Review

    Holly and Fred were awesome, my wife and i came with our 2 Scotties and the dogs were even allowed on the test drives, treated us like human beings, not numbers,i left the car business 4 yrs ago but would go back if i had a dealer like them to work for, just nice people to work with, Thank you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Frank, Thank you for letting us know how awesome it was to work with Holly and Fred at our Carbone Subaru of Troy. We know you're not a number and would hate to have you feel like you were treated like one. Enjoy your new ride! Karen Flynn Internet Manager


    Hide Full Review