Reviews
Write a reviewMy Experience
Recently had the oil change done on my Kia Sportage, They have done all the points inspection, rotate tires. Very happy with service!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My Experience
Diane was just wonderful! Because there were some unexpected repairs, they offered me a free shuttle service to and from the nearby mall, that was excellent!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Satisfied
Nationwide really made me feel real comfortable and took great care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Phenomenal Service
Been going here every 5-6 months for ~3 years. Phenomenal service each and every time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
kia service center
James william is kind,knowledgeable and great customer service agent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Engine light came on
Fast service when my engine light came on. They took me immediately and provided transportation back to work for me. Everyone was very friendly at the dealership. A pleasant experience. And the issue was covered under warrenty! THANK YOU!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Company is holding warranty money
This company is discriminating against a women by holding my warranty refund from me. I called to cancel the warranty in January which they did not due. A couple months later, I follow up and they want to cancel at the later date. Even though I told them multiple times that I have left messages in January to cancel this and return pro-rated refund. I am still battling this because I got a call from a Kathy who told me she would make this right, she is sorry and she swears up and down that she will return my call. I never got that call and assume she spoke with the owner...John Shapher or Shaffer (something along those lines), who in return told her not to deal with me. I have left messages for him as well. If that is not discrimination, I don't know what is. I have a witness by me at all times when I call them, months of call logs and paper work. I asked a month ago for them to simply send me my warranty paperwork and never received it to this date.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Pleased
Great experience -- everyone was friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Service
Great experience here and a great car. Thank you so very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Service
it was a pleasure to deal with the salesman...............................
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase