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Nationwide Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (116 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nationwide Kia from DealerRater.

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My Experience

Recently had the oil change done on my Kia Sportage, They have done all the points inspection, rotate tires. Very happy with service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My Experience

Diane was just wonderful! Because there were some unexpected repairs, they offered me a free shuttle service to and from the nearby mall, that was excellent!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Satisfied

Nationwide really made me feel real comfortable and took great care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Phenomenal Service

Been going here every 5-6 months for ~3 years. Phenomenal service each and every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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kia service center

James william is kind,knowledgeable and great customer service agent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Engine light came on

Fast service when my engine light came on. They took me immediately and provided transportation back to work for me. Everyone was very friendly at the dealership. A pleasant experience. And the issue was covered under warrenty! THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Company is holding warranty money

This company is discriminating against a women by holding my warranty refund from me. I called to cancel the warranty in January which they did not due. A couple months later, I follow up and they want to cancel at the later date. Even though I told them multiple times that I have left messages in January to cancel this and return pro-rated refund. I am still battling this because I got a call from a Kathy who told me she would make this right, she is sorry and she swears up and down that she will return my call. I never got that call and assume she spoke with the owner...John Shapher or Shaffer (something along those lines), who in return told her not to deal with me. I have left messages for him as well. If that is not discrimination, I don't know what is. I have a witness by me at all times when I call them, months of call logs and paper work. I asked a month ago for them to simply send me my warranty paperwork and never received it to this date.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Pleased

Great experience -- everyone was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Service

Great experience here and a great car. Thank you so very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Service

it was a pleasure to deal with the salesman...............................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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