Crown Chrysler Dodge Jeep RAM FIAT

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Reviews

Average Ratings

4.7
1034 lifetime reviews. Includes reviews from DealerRater.com
  • Excellent price and courteous personnel

    The salesman was very helpful and had to make numerous trips back to the office for us which he did willingly and was actually running so we didn'...

    Dealer Response

    Thanks for the 5-star rating, Harley! We're happy to hear that you were so well accommodated throughout your car buying experience, and that you h...


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    The salesman was very helpful and had to make numerous trips back to the office for us which he did willingly and was actually running so we didn't have to wait.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating, Harley! We're happy to hear that you were so well accommodated throughout your car buying experience, and that you had such a pleasant experience. We appreciate your business and hope to see you again when your vehicle is ready for service! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • Great buying experience. Salesman was a pleasure to work w/
    May 24, 2017

    I went in to test drive a Fiat spider after looking around at them for a month or two online. I knew basically what was out there and what the pr...

    Crown Chrysler Dodge Jeep Ram

    Thank you for your time and your kind review. We are pleased to hear that Tara Stricklin and Criag Pesnell was able to help you find the perfect ...


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    I went in to test drive a Fiat spider after looking around at them for a month or two online. I knew basically what was out there and what the prices were at least within a 200 mile radius. I also looked up the value of my trade and knew at least within a broad range what it was worth - granted I was unsure exactly where it would fall in that range. This dealer was my first stop for going out and actually physically looking at the cars and test driving one to make sure it was what I wanted. I did not expect to buy one because the web site only showed 2 in stock - neither the color I wanted (red). But a test drive and looking at the cars in person was still in order as the first step. Met Craig Pesnell while browsing the 2 cars they had in the showroom and very shortly took a test drive to make sure I was comfortable in the Fiat spider (you never know until you try one on). After that talking to Craig I learned they had just got one in that happened to be exactly what I was after (with the exception it had one additional option package I had not been after). We did some talking (all very pleasant and no pressure) and in the end I got a value on my trade I felt was fair and a price on the spider that made it very comparable to the exact thing I was after. Craig was very helpful and answering all my questions and providing the information I needed. We were able to close a deal pretty quickly and I was very happy with the terms. In the end I'm glad it had the other options package since some of the features like the built in garage door opener are very useful. This was a very positive experience for me. The new Fiat spider is a lot of fun. I'm loving it and this was a pleasant way to buy one.

    Does recommend this dealer
    Crown Chrysler Dodge Jeep Ram

    Thank you for your time and your kind review. We are pleased to hear that Tara Stricklin and Criag Pesnell was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • Amazing!!

    Lathan and Judy are amazing service advisors and really go above and beyond to show their customer that they are more than just a number!!


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    Lathan and Judy are amazing service advisors and really go above and beyond to show their customer that they are more than just a number!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing Service
    May 23, 2017

    They Have been only dealership to work on my wrangler. Lathan and Judy are amazing service advisors and really go above and beyond to show their ...

    Crown Chrysler Dodge Jeep Ram

    Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day! Please let us know when your vehic...


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    They Have been only dealership to work on my wrangler. Lathan and Judy are amazing service advisors and really go above and beyond to show their customer that they are more than just a number!!

    Does recommend this dealer
    Came in for service or repair
    Crown Chrysler Dodge Jeep Ram

    Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day! Please let us know when your vehicle is ready for its next service, even if it is not scheduled. Sincerely, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • Amazing customer service and focus on customer needs
    May 19, 2017

    I have bought two ram 1500 trucks from crown now. Dustin Young has been my salesman each time. He is a great guy all around. He truly wants to get...

    Crown Chrysler Dodge Jeep Ram

    On behalf of everyone here at Crown, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forwa...


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    I have bought two ram 1500 trucks from crown now. Dustin Young has been my salesman each time. He is a great guy all around. He truly wants to get you the best deal possible and works very hard to do that. I will be purchasing from him in the future and I highly recommend him to anyone.

    Does recommend this dealer
    Crown Chrysler Dodge Jeep Ram

    On behalf of everyone here at Crown, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • Above and Beyond
    May 17, 2017

    I appreciate Judith because she helped us by signing us up for the service discount card. This visit was our last free oil change and she did not...

    Crown Chrysler Dodge Jeep Ram

    We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our...


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    I appreciate Judith because she helped us by signing us up for the service discount card. This visit was our last free oil change and she did not have to give us this savings card. She was also helpful with my previous visit where the technician did not give me any documentation showing what was done to my vehicle. I brought it in for oil change but they didn't reset my oil alert on dash. Judith really goes above and beyond to help her customers and that I am greatly thankful.

    Does recommend this dealer
    Came in for service or repair
    Crown Chrysler Dodge Jeep Ram

    We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • Service at the best
    May 14, 2017

    I walked into the service department when they were supper busy. They still took the time to greet me and say that it would be a few minutes befo...

    Crown Chrysler Dodge Jeep Ram

    Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Regards, Crown Chrysler Jeep...


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    I walked into the service department when they were supper busy. They still took the time to greet me and say that it would be a few minutes before they could get to me. I was there for a simple oil change but ended up having other problems requiring me to leave my car. Todd made sure that I got a ride home. He stated he would call the next day after they had a chance to look at the car. And he did. The service deptarment experience was positive. The department is a great reflection of the dealership. Just do business with them, and you will see.

    Does recommend this dealer
    Came in for service or repair
    Crown Chrysler Dodge Jeep Ram

    Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • Elite Saleman
    May 14, 2017

    Darrel is the reason that we have purchased two Jeeps. He listened to want we wanted, a no haggle or pressure purchase. We picked the car we wan...


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    Darrel is the reason that we have purchased two Jeeps. He listened to want we wanted, a no haggle or pressure purchase. We picked the car we wanted, he gave a complete summary of car details including pricing options. We left with a car, happy with our sells person and the dealership. We would strongly recommend that you give Darrel and Crown a chance to work with you.

    Does recommend this dealer

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  • Great Experience
    May 11, 2017

    Summer Oliver and Lee Johnson were absolutely wonderful during the purchase of my new Cherokee. The price was great and the entire process was qui...


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    Summer Oliver and Lee Johnson were absolutely wonderful during the purchase of my new Cherokee. The price was great and the entire process was quick and easy.

    Does recommend this dealer

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  • Excellent
    May 5, 2017

    Great place to buy a car everyone there is friendly..Craig Pesnell our sales guy was very helpful answered all of our questions and wasn't very pu...

    Crown Chrysler Dodge Jeep Ram

    Thanks Jeepguy! We're pleased to hear that you had a great experience with Craig, and that he made sure all of your questions and concerns were ad...


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    Great place to buy a car everyone there is friendly..Craig Pesnell our sales guy was very helpful answered all of our questions and wasn't very pushy..I would recommend anyone to go there and buy a car..I love my new Jeep.

    Does recommend this dealer
    Crown Chrysler Dodge Jeep Ram

    Thanks Jeepguy! We're pleased to hear that you had a great experience with Craig, and that he made sure all of your questions and concerns were addressed. We appreciate your recommendation and hope to work with you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga


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