Crown Chrysler Dodge Jeep RAM FIAT

New 866-884-8225 Dealer Website
Used 888-655-8257 Email Dealer
Service 866-981-3639

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Reviews

Average Ratings

4.6
947 lifetime reviews. Includes reviews from DealerRater.com
  • Excellent price and courteous personnel

    The salesman was very helpful and had to make numerous trips back to the office for us which he did willingly and was actually running so we didn'...

    Dealer Response

    Thanks for the 5-star rating, Harley! We're happy to hear that you were so well accommodated throughout your car buying experience, and that you h...


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    The salesman was very helpful and had to make numerous trips back to the office for us which he did willingly and was actually running so we didn't have to wait.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating, Harley! We're happy to hear that you were so well accommodated throughout your car buying experience, and that you had such a pleasant experience. We appreciate your business and hope to see you again when your vehicle is ready for service! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • Service as expected!
    February 21, 2017

    Brought 2012 JGC in for recall work. My service advisor was Judy McDowell. Judy was very knowledgeable of work necessary for recall repair and g...


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    Brought 2012 JGC in for recall work. My service advisor was Judy McDowell. Judy was very knowledgeable of work necessary for recall repair and gave a good estimate of when JGC would be ready. Additionally, she noted a few other items that needed to be addressed, but I opted to wait until next scheduled maintenance to take care of. Work was completed by the time I returned to pick up vehicle, but it was still on lift. The tech had gone to lunch, but Judy had someone else get it down and ready to go pronto.

    Does recommend this dealer
    Came in for service or repair

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  • 2017 ram 3500
    February 21, 2017

    I would like to thank Darrell, Larry, and Mark for all their help. I had to drive 580 miles to pick my new truck but would do it again in the near...


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    I would like to thank Darrell, Larry, and Mark for all their help. I had to drive 580 miles to pick my new truck but would do it again in the near future for another purchase. When first contacting the dealership I spoke with Darrell. He was by far one of the best salesman I've had the pleasure of working with. Darrell is not pushing, over bearing, nagging, or pressuring in anyone. Most salesman are trying to tell you you're getting a good deal before you even feel you're getting one. Working with Larry to get a price we both feel good about was easy. Mark the finance admin was helping putting the deal together. I will definitely go back for another purchase with this great dealership.

    Does recommend this dealer

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  • Service of new Vehicle
    February 14, 2017

    I was greeted with enthusiasm, referred to by my name and with respect. Completed the first service (oil change) of my new vehicle quickly on a b...

    Crown Chrysler Dodge Jeep Ram

    Thanks for the great feedback, dshively! We're pleased to hear that you had such a pleasant experience with us, and that your car was quickly and ...


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    I was greeted with enthusiasm, referred to by my name and with respect. Completed the first service (oil change) of my new vehicle quickly on a busy Saturday morning.

    Does recommend this dealer
    Came in for service or repair
    Crown Chrysler Dodge Jeep Ram

    Thanks for the great feedback, dshively! We're pleased to hear that you had such a pleasant experience with us, and that your car was quickly and efficiently taken care of. We appreciate your business and look forward to working with you again in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • Patriot fixed!
    February 9, 2017

    They took me first thing in the morning, gave me a nice rental, and had me fixed before my work day was done. Thank you!


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    They took me first thing in the morning, gave me a nice rental, and had me fixed before my work day was done. Thank you!

    Does recommend this dealer
    Came in for service or repair

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  • Service after the sale
    February 7, 2017

    Bought a new 2016 Fiat 500X. Had a couple of small issues upon purchase that caused us some concerns, but Taylor Simmons & the service department ...


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    Bought a new 2016 Fiat 500X. Had a couple of small issues upon purchase that caused us some concerns, but Taylor Simmons & the service department were very responsive and quickly resolved them. Thank you! Kim H.

    Does recommend this dealer
    Came in for service or repair

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  • friendly and very helpful
    February 5, 2017

    I have had very positive visits to Crown of Chattanooga. I bought my first new car(jeep) there 6 months ago and have always had great service. Thi...

    Crown Chrysler Dodge Jeep Ram

    Thanks Cathy! We're so glad to hear that you had a great experience with Taylor, and that he was so helpful and informative throughout the process...


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    I have had very positive visits to Crown of Chattanooga. I bought my first new car(jeep) there 6 months ago and have always had great service. This was my 2nd visit to the service dept. and I have had nothing but friendly service. It was my first oil change and Taylor Simmons really helped me out. I needed help understanding what all I purchased as a warranty since I kept getting letters from other companies trying to sell me the same one I already purchased. He read over my papers from sale and assured me already have what they wanted me to buy. Mr. Simmons was very helpful and nice and I'm thankful I bought my jeep from them.

    Does recommend this dealer
    Came in for service or repair
    Crown Chrysler Dodge Jeep Ram

    Thanks Cathy! We're so glad to hear that you had a great experience with Taylor, and that he was so helpful and informative throughout the process. It's wonderful to know that he was so thorough while going over your paperwork, and made sure that you were well informed and confident about your purchase. We appreciate your business and hope to work with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • 2016 Dodge Journey

    Went to crown of Chattanooga off of 153 looking to purchase a new Journey. The salesman, Chris Shrader, was amazing. He went above and beyond to m...

    Dealer Response

    Thanks for the great feedback, Ashley! We're happy to hear that Chris was so helpful and attentive, and made sure you got a great deal on the vehi...


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    Went to crown of Chattanooga off of 153 looking to purchase a new Journey. The salesman, Chris Shrader, was amazing. He went above and beyond to meet my needs and make sure I not only got the vehicle I wanted but with the payment I could afford. I will definitely return in the future if I ever purchase another new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback, Ashley! We're happy to hear that Chris was so helpful and attentive, and made sure you got a great deal on the vehicle you were interested in. It's wonderful to know that he made sure all of your needs and expectations were met, and we appreciate your business! We look forward to working with you again in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • Oil change
    January 25, 2017

    I always go here for anything going on with my car. This place is great and always quick and easy. Lathan Biggs is the person to see if you go to ...

    Crown Chrysler Dodge Jeep Ram

    Thanks Kelsey! We're happy to hear that you had such a great experience with Lathan, and that he continues to make sure that you are well accommod...


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    I always go here for anything going on with my car. This place is great and always quick and easy. Lathan Biggs is the person to see if you go to the service department! He's great always on top of things and always keeps you updated on your vehicle. I would advise see him if you go here. He's wonderful!

    Does recommend this dealer
    Came in for service or repair
    Crown Chrysler Dodge Jeep Ram

    Thanks Kelsey! We're happy to hear that you had such a great experience with Lathan, and that he continues to make sure that you are well accommodated and that your car is taken care of. We're glad you are so confident in the work that he does on your vehicle, and we appreciate your recommendation! We look forward to working with you again in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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  • Great service visit
    January 24, 2017

    I went in for a simple oil change on a busy, rainy morning with no appointment. Taylor Simmons, my service rider, made sure that it was done prom...

    Crown Chrysler Dodge Jeep Ram

    Thanks David! We're pleased to hear that Taylor was helpful and accommodating, and made sure that your car was quickly and efficiently taken care ...


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    I went in for a simple oil change on a busy, rainy morning with no appointment. Taylor Simmons, my service rider, made sure that it was done promptly and I was very impressed they included a wash and interior clean with the service! I will be back.

    Does recommend this dealer
    Came in for service or repair
    Crown Chrysler Dodge Jeep Ram

    Thanks David! We're pleased to hear that Taylor was helpful and accommodating, and made sure that your car was quickly and efficiently taken care of. We're glad you got it back in great shape, and we appreciate your business! We look forward to working with you again in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


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