Crown Chrysler Dodge Jeep RAM FIAT

New 866-884-8225 Dealer Website
Used 888-655-8257 Email Dealer
Service 866-981-3639

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
953 lifetime reviews. Includes reviews from DealerRater.com
  • Excellent price and courteous personnel

    The salesman was very helpful and had to make numerous trips back to the office for us which he did willingly and was actually running so we didn'...

    Dealer Response

    Thanks for the 5-star rating, Harley! We're happy to hear that you were so well accommodated throughout your car buying experience, and that you h...


    Show Full Review

    The salesman was very helpful and had to make numerous trips back to the office for us which he did willingly and was actually running so we didn't have to wait.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5-star rating, Harley! We're happy to hear that you were so well accommodated throughout your car buying experience, and that you had such a pleasant experience. We appreciate your business and hope to see you again when your vehicle is ready for service! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


    Hide Full Review
  • Great and Great
    February 23, 2017

    Taylor makes it a pleasure getting my truck serviced. He is always very friendly and shows that he cares. I will always use this service departmen...

    Crown Chrysler Dodge Jeep Ram

    Thanks for the 5-star rating, chtnga! We're pleased to hear that Taylor continues to make sure that your service experiences are so excellent, and...


    Show Full Review

    Taylor makes it a pleasure getting my truck serviced. He is always very friendly and shows that he cares. I will always use this service department for all my vehicles repairs.

    Does recommend this dealer
    Came in for service or repair
    Crown Chrysler Dodge Jeep Ram

    Thanks for the 5-star rating, chtnga! We're pleased to hear that Taylor continues to make sure that your service experiences are so excellent, and that he helps keep your truck in great shape. We appreciate your business and look forward to seeing you on your next service visit. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga


    Hide Full Review
  • Mr Jim Botts inappropriately contacted my wife

    Mr Jim Botts contacted my wife and insulted her for filling out a survey. We filed a BBB complaint against him and asked him to never contact us a...


    Show Full Review

    Mr Jim Botts contacted my wife and insulted her for filling out a survey. We filed a BBB complaint against him and asked him to never contact us again, and he did not respect that request. I will never do business with this dealership again as long as he is working there.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good experience.
    February 23, 2017

    Judy McDowell has been a great help when it came time to have our jeep checked for recalls and work needed. Very knowledgeable, considerate, and ...


    Show Full Review

    Judy McDowell has been a great help when it came time to have our jeep checked for recalls and work needed. Very knowledgeable, considerate, and professional. Thank you Judy for taking good care of us when our jeep needed different kinds of repair. David

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Overbooked
    February 22, 2017

    I scheduled an appointment for 8:40 A.M. I did not get out until 11:30. The only reason that I said yes on the recommendation is because of my se...


    Show Full Review

    I scheduled an appointment for 8:40 A.M. I did not get out until 11:30. The only reason that I said yes on the recommendation is because of my service adviser, Taylor Simmons. He came out and told us the problem and is very personable. I will not, however, wait over 3 hours again. I spent half of my Saturday at the dealership for an oil change even when I had an appointment!

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Service as expected!
    February 21, 2017

    Brought 2012 JGC in for recall work. My service advisor was Judy McDowell. Judy was very knowledgeable of work necessary for recall repair and g...

    Crown Chrysler Dodge Jeep Ram

    Thanks JGC! It's wonderful to hear that Judy was so helpful and informative, and made sure you were well aware of your vehicle's service needs. W...


    Show Full Review

    Brought 2012 JGC in for recall work. My service advisor was Judy McDowell. Judy was very knowledgeable of work necessary for recall repair and gave a good estimate of when JGC would be ready. Additionally, she noted a few other items that needed to be addressed, but I opted to wait until next scheduled maintenance to take care of. Work was completed by the time I returned to pick up vehicle, but it was still on lift. The tech had gone to lunch, but Judy had someone else get it down and ready to go pronto.

    Does recommend this dealer
    Came in for service or repair
    Crown Chrysler Dodge Jeep Ram

    Thanks JGC! It's wonderful to hear that Judy was so helpful and informative, and made sure you were well aware of your vehicle's service needs. We're glad that she made you feel confident and well accommodated, and that your car was efficiently taken care of. We appreciate your business and hope to work with you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga


    Hide Full Review
  • 2017 ram 3500
    February 21, 2017

    I would like to thank Darrell, Larry, and Mark for all their help. I had to drive 580 miles to pick my new truck but would do it again in the near...


    Show Full Review

    I would like to thank Darrell, Larry, and Mark for all their help. I had to drive 580 miles to pick my new truck but would do it again in the near future for another purchase. When first contacting the dealership I spoke with Darrell. He was by far one of the best salesman I've had the pleasure of working with. Darrell is not pushing, over bearing, nagging, or pressuring in anyone. Most salesman are trying to tell you you're getting a good deal before you even feel you're getting one. Working with Larry to get a price we both feel good about was easy. Mark the finance admin was helping putting the deal together. I will definitely go back for another purchase with this great dealership.

    Does recommend this dealer

    Hide Full Review
  • Service of new Vehicle
    February 14, 2017

    I was greeted with enthusiasm, referred to by my name and with respect. Completed the first service (oil change) of my new vehicle quickly on a b...

    Crown Chrysler Dodge Jeep Ram

    Thanks for the great feedback, dshively! We're pleased to hear that you had such a pleasant experience with us, and that your car was quickly and ...


    Show Full Review

    I was greeted with enthusiasm, referred to by my name and with respect. Completed the first service (oil change) of my new vehicle quickly on a busy Saturday morning.

    Does recommend this dealer
    Came in for service or repair
    Crown Chrysler Dodge Jeep Ram

    Thanks for the great feedback, dshively! We're pleased to hear that you had such a pleasant experience with us, and that your car was quickly and efficiently taken care of. We appreciate your business and look forward to working with you again in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga


    Hide Full Review
  • Patriot fixed!
    February 9, 2017

    They took me first thing in the morning, gave me a nice rental, and had me fixed before my work day was done. Thank you!


    Show Full Review

    They took me first thing in the morning, gave me a nice rental, and had me fixed before my work day was done. Thank you!

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Service after the sale
    February 7, 2017

    Bought a new 2016 Fiat 500X. Had a couple of small issues upon purchase that caused us some concerns, but Taylor Simmons & the service department ...


    Show Full Review

    Bought a new 2016 Fiat 500X. Had a couple of small issues upon purchase that caused us some concerns, but Taylor Simmons & the service department were very responsive and quickly resolved them. Thank you! Kim H.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review