Volkswagen of Downtown L.A.

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Used 888-479-1407 Email Dealer
Service 888-856-4233

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Reviews

Average Ratings

4.8
Average based on 34 reviews
  • Real helpful services from Moh

    I was looking to finance a Volkwagen vehicle. After walking into the dealership Moh was the first person to greet us, and was very helpful in answ...


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    I was looking to finance a Volkwagen vehicle. After walking into the dealership Moh was the first person to greet us, and was very helpful in answering any questions we had about the potential vehicle. He seemed very knowledgeable about the selection of vehicle they had to offer. He offered test drives and to take us to a car lot to show us the complete selection of cars (which we kindly took), and gave us a quote right on the spot. He stayed with us well into the evening to complete the deal and made sure that the finance plan was to our liking. I suggest that you seek him out when looking to finance, lease, or just learn about any Volkswagen products.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • The best calif.

    Excellent service outstanding facility courteous staff.


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    Excellent service outstanding facility courteous staff.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Best car buying experience

    I am a woman that used to absolutely loathe the experience of buying a car but somehow had a great experience buying a 2016 Volkswagen Golf from K...


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    I am a woman that used to absolutely loathe the experience of buying a car but somehow had a great experience buying a 2016 Volkswagen Golf from Kyle (a fleet manager in DTLA) last week and thought he was one of the best sales persons my husband and I have ever dealt with. We’ve bought 3 different cars (Kia, Volvo and Mazda) in recent years so we’ve spent a lot of time with car dealership personnel. We found Kyle to be friendly, smart, experienced, straightforward and trustworthy in negotiating the ultimate price and it was even kind of fun. He took the time to figure out what car was a better fit for me, even if it meant not buying a more expensive model. To top that, even the meeting and document signing with the financial rep, Sarkis, was done relatively quickly and efficiently with clear explanations and if I chose not to select an option, Sarkis did not try and persuade me otherwise with anxiety provoking tactics as many finance guys are prone to do. It’s usually the case that whatever great rapport is developed with the sales person, that the mood quickly changes when you get to the finance person because they’re not often the most personable people in a dealership. Not so with Sarkis, who put us at ease with his kindness and his manner of easily explaining contract terms and was a pleasure to deal with.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Experience

    I leased a 2016 Tiguan from Moh Zarrinkamar and it was a great experience. As we had previously exchanged emails, he had the car I wanted washed a...


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    I leased a 2016 Tiguan from Moh Zarrinkamar and it was a great experience. As we had previously exchanged emails, he had the car I wanted washed and ready for me when I arrive in order to expidite the process. He was very knowledgeable about the vehicle and all of its features. He was able to answer all of my questions, or find someone who could answer them for me. I even my alumni license plate frame on my old car and he tracked it down and mailed it back to me!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • when you visit VW dealer in DTLA look for Moh.

    i was looking for a lease car. facility is really nice and clean. staff there are very helpful . and Moh is the man. he's the one who gave me a go...

    Dealer Response

    Thank you for your kind notes regarding Moh in our sales department. We're really happy to helped with your first VW and hope there are many more ...


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    i was looking for a lease car. facility is really nice and clean. staff there are very helpful . and Moh is the man. he's the one who gave me a good deal for my first VW, he knows his stuff. he will tell you all the details of the car. really nice person. look for this guy "Moh" if you want a good deal for buying a new car or lease car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for your kind notes regarding Moh in our sales department. We're really happy to helped with your first VW and hope there are many more to come!


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  • Fast, efficient and derect. The best.

    Words can't describe the amount of respect I have for the sales people at this dealer. Great customer service, fast and efficient service and they...


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    Words can't describe the amount of respect I have for the sales people at this dealer. Great customer service, fast and efficient service and they will go way beyond their reaches to meet your every needs. I am very greatfull to have dealt with both the Sales Manager Sevan and Salesman Iven Park. They have both gone through great lengths for me and have truly met my expectations. Therefore I highly recommend a trip down to DTVW, you will definitely find what you need..

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great service from Moh

    I am French and it was my first car purchase in the US; Moh was really helpful, clear on his explanations and very kind. He came to pick us up on ...


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    I am French and it was my first car purchase in the US; Moh was really helpful, clear on his explanations and very kind. He came to pick us up on his day off to drive us from home to Volkswagen downtown LA to deliver the car. He gave us very good advices and fixed all the details we asked. I highly recommend his services.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Best Customer Service from Moh

    I was looking to lease a new car and stopped in to the Volkswagen of Downtown L.A. late one night- around 7:30p.m. Moh was very polite and he aske...


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    I was looking to lease a new car and stopped in to the Volkswagen of Downtown L.A. late one night- around 7:30p.m. Moh was very polite and he asked me a few questions about how many miles I drive per day and what prices for a car I was looking into. I told him I was interested in the Tiguan because I had driven two jettas previously and wanted a SUV this time around. He was so helpful even though he had an 8p.m. appointment with another customer and he didn't rush me or try to sell me a car. We went to find the car in another lot and test drove it. He really gave me many options on the best deal for the car, and showed me the prices and payment options and suggested the best deal for my budget. I was really happy to get this car because I felt like Moh was talking me through step by step and answered many questions about taxes, lease terms, etc. I went with my mom and we were really relaxed and eager to hurry and get the car. The buying process with paperwork took a bit longer than I had hoped for but the decision to get the car didn't take very long. It was a really great experience and I would recommend this dealership and especially Moh to anyone looking to lease or buy a VW.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
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  • Great buying experience and service

    I bought a new Golf. I was helped by the fleet manager, Kyle M.. He was really helpful. He was very informative and patient with my many questions...


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    I bought a new Golf. I was helped by the fleet manager, Kyle M.. He was really helpful. He was very informative and patient with my many questions. It was an overall pleasant experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Knowledgeable, went above and beyond

    Moh Zarrinkamar was extremely helpful, knowledgeable and went above and beyond to make sure I got the best deal. Thank you for your help!


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    Moh Zarrinkamar was extremely helpful, knowledgeable and went above and beyond to make sure I got the best deal. Thank you for your help!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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