Volkswagen of Downtown L.A.

Reviews

Average Ratings

4.9
42 lifetime reviews.
  • Outstanding service!

    Leasing a car Can be very stressful but at VW down town LA everything was smooth and easy. Mr. Moh Zarrinkamar is the gentleman who helped us. H...


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    Leasing a car Can be very stressful but at VW down town LA everything was smooth and easy. Mr. Moh Zarrinkamar is the gentleman who helped us. He is very helpful, knowledgeable and caring. He took his time to show us all different VW models with different features on each to make sure that we find the car that we need. He answered all the questions and took us on a test drive. He walked me through the leasing process and sat with me in the car to show me how to set up everything in the car. I highly recommend him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service from Moh

    Moh did a great job of accommodating a test drive and answered questions in a professional manner that never made me feel pressured to buy a car. ...


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    Moh did a great job of accommodating a test drive and answered questions in a professional manner that never made me feel pressured to buy a car. He also was very flexible when I wanted to see cars other than the one I had originally asked to drive.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great deal from a 2014 Jetta to a 2017 GLI!

    This is my second time leasing a Jetta from VW downtown LA. First time was with Don Dolor, and this second time was with Moh Zarrinkamar. I leased...


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    This is my second time leasing a Jetta from VW downtown LA. First time was with Don Dolor, and this second time was with Moh Zarrinkamar. I leased my base model 2014 Jetta from them, and since my lease was coming to an end, they offered me a great deal for a 2017 GLI. Both Don and Moh were very helpful and knowledgeable about the VW models and I only come to this dealership to work with them. If you get a car from VW DTLA be sure it is with either Don or Moh because I assure you they will always have your best interest in mind.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Dealership

    After reviewing several cars and dealerships, I found a Mazda 6 on their website. Moh made the buying experience pleasurable. He was so knowledgea...


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    After reviewing several cars and dealerships, I found a Mazda 6 on their website. Moh made the buying experience pleasurable. He was so knowledgeable and helpful. He gave me all the information of advantages and disadvantages for different cars and I went with Mazda 6 again.I will use this dealership again. Thank you so much, Moh!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience!

    I am writing to express sincere appreciation to outstanding leasing consultant, and sales service. Moh has been a professional, conscientious and ...


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    I am writing to express sincere appreciation to outstanding leasing consultant, and sales service. Moh has been a professional, conscientious and assiduous consultant who provided exceptional service. Looking forward for future purchases. Best of all,

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kyle was AWESOME!!!!!

    I just moved to the DTLA area. The dealership was very organized and the service was amazing Kyle was very helpful. Would definitely recommend se...


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    I just moved to the DTLA area. The dealership was very organized and the service was amazing Kyle was very helpful. Would definitely recommend seeing him if you need a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Mt Moh is excellent Agent

    Mt. Moh is really a great Agent. He help out a lot for selecting a car and going through the whole thing. Thanks


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    Mt. Moh is really a great Agent. He help out a lot for selecting a car and going through the whole thing. Thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • President, Russak's Meat Co.

    Moh and Simon, are the go to guys when buying a VW


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    Moh and Simon, are the go to guys when buying a VW

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The best calif.

    Excellent service outstanding facility courteous staff.


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    Excellent service outstanding facility courteous staff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best car buying experience

    I am a woman that used to absolutely loathe the experience of buying a car but somehow had a great experience buying a 2016 Volkswagen Golf from K...


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    I am a woman that used to absolutely loathe the experience of buying a car but somehow had a great experience buying a 2016 Volkswagen Golf from Kyle (a fleet manager in DTLA) last week and thought he was one of the best sales persons my husband and I have ever dealt with. We’ve bought 3 different cars (Kia, Volvo and Mazda) in recent years so we’ve spent a lot of time with car dealership personnel. We found Kyle to be friendly, smart, experienced, straightforward and trustworthy in negotiating the ultimate price and it was even kind of fun. He took the time to figure out what car was a better fit for me, even if it meant not buying a more expensive model. To top that, even the meeting and document signing with the financial rep, Sarkis, was done relatively quickly and efficiently with clear explanations and if I chose not to select an option, Sarkis did not try and persuade me otherwise with anxiety provoking tactics as many finance guys are prone to do. It’s usually the case that whatever great rapport is developed with the sales person, that the mood quickly changes when you get to the finance person because they’re not often the most personable people in a dealership. Not so with Sarkis, who put us at ease with his kindness and his manner of easily explaining contract terms and was a pleasure to deal with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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