Basil Resale Delaware

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4.0
(256 reviews)
Visit Basil Resale Delaware
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 4:30pm
View all hours
Service Sales
Monday 7:30am–4:30pm 9:00am–8:00pm
Tuesday 7:30am–4:30pm 9:00am–8:00pm
Wednesday 7:30am–4:30pm 9:00am–6:00pm
Thursday 7:30am–4:30pm 9:00am–8:00pm
Friday 7:30am–4:30pm 9:00am–6:00pm
Saturday 9:00am–2:00pm 9:00am–5:00pm
Sunday Closed 10:00am–3:00pm
(716) 312-1816 (716) 312-1816

Inventory

See all 51 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
Basil Resale Delaware is part of The Basil Family Dealerships. We specialize in clean low mileage vehicles. Basil Resale Delaware is just minutes from anywhere in Western New York. As Buffalo's largest Resale Center we have options for you. Good credit bad credit or no credit we have a lender that can help. With over 1100 vehicle to choose from we can help. Basil Resale Delaware is also a state of the art full service repair facility. Basil Resale Delaware can maintain any make or model vehicle. We are "Just What you're lookin for!"
Just Great Deals!

Service center

Phone number (716) 312-1816

Service hours

Monday
7:30am–4:30pm
Tuesday
7:30am–4:30pm
Wednesday
7:30am–4:30pm
Thursday
7:30am–4:30pm
Friday
7:30am–4:30pm
Saturday
9:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

4.0
(256 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Basil Resale Delaware from DealerRater.

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5.0

Great services

Always very professional and very helpful and very knowledgeable n ver had bad service very accommodating and I am very happy with the service I receive at all times purchased 2cars from them and the process was flawless

5.0

Great dealership!

They are great, fast clean work. Friendly people! We are very pleased with their quality of work. They always try to provide the best affordable job for us.

5.0

Very professional and timely I will bring my car in agin

Very professional and timely I will bring my car in agin for future services and will recommend

Dealer response

Thank you for taking the time to leave us such a positive review!

5.0

Great place, great experience!

My husband & I purchased a vehicle there. They are friendly & professional. They really worked with us. I definitely recommend this dealership & location.

5.0

Great experience purchasing and servicing more than one

Great experience purchasing and servicing more than one vehicle with Basil Resale. If you have a problem, don't hesitate to voice it, you will be heard. Thank you, folks!

Dealer response

It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5.0

Buy here!!

I have stayed with basil through two major purchases and my major repairs for over 5 years now. They are very professional and courteous, answered all questions and helped me with my purchases!

1.0

Top marks for wasting my time!

The service department at this dealership is unreliable and unobservant, and is excellent at wasting both customers' time and their own. If you have no option but to have them attempt to fix your vehicle, be prepared not only to do more research on the issue than they do but to be treated as if you are a gullible ignoramus. I suspected a vehicle I recently purchased from them to be in need of an ATF flush; it took over a month for them to repeatedly refuse to do this and to "try cheaper options" instead. When they finally agreed to do the flush, that solved the problem immediately. They do not get to pass "GO" or collect a penny of my future money.

1.0

The service department at this dealership is unreliable...

The service department at this dealership is unreliable and unobservant, and is excellent at wasting both customers' time and their own. If you have no option but to have them attempt to fix your vehicle, be prepared not only to do more research on the issue than they do but to be treated as if you are a gullible ignoramus. I suspected a vehicle I recently purchased from them to be in need of an ATF flush; it took over a month for them to repeatedly refuse to do this and to "try cheaper options" instead. When they finally agreed to do the flush, that solved the problem immediately. They do not get to pass "GO" or collect a penny of my future money.

Dealer response

It's never exciting to hear about Basil underwhelming our guests, but we appreciate any and all feedback we can get. We will definitely be passing along your message to our Management staff to see how we can be better.

5.0

Awesome experience. Quality service. I am super excited...

Awesome experience. Quality service. I am super excited about my new 2012 Nissan Frontier. Thanks so much

Dealer response

It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

1.0

STILL THE WORST CUSTOMER SERVICE EVER!!

This is an update on a past review . Which was the WORST CUSTOMER SERVICE I have EVER!! RECEIVED. Not only did the head mechanic claim to give me new brakes which were the same brakes painted over. But I had to replace the battery in the car because it was an old battery. Also when they drove my car they drove to grand island how do I know this because I GOT 6 DOLLARS OF TOLLS MAIL TO ME FOR GOING TO GRAND ISLAND !! A place I have not been to personally since 2020. I HAVE NEVER IN MY LIFE SEEN THIS. This is by far the worst customer service experience I have EVER HAD

See all 256 reviews