Reviews

Average Ratings

4.9
217 lifetime reviews.
  • Very satisfied

    I have to say this is the third dealer I visited within a weeks time, and the best one. Salesman Jason was good at showing me the truck I wanted a...


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    I have to say this is the third dealer I visited within a weeks time, and the best one. Salesman Jason was good at showing me the truck I wanted and telling me what I wanted to know. I did not feel pressured into a sale as with most dealers. Joe Basil explained all the financial matters in detail....there were no "hidden costs". Was also pleased that I could take the truck home the same day!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best experience I ever had at a dealership

    I was very happy with my experience at Basil on Delaware! Kire was my salesman and I couldn't have asked for anyone better. I was very picky and I...

    Dealer Response

    Hey thanks Amanda! We're so happy you had such a positive experience here at Basil Delaware! Welcome to the family!


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    I was very happy with my experience at Basil on Delaware! Kire was my salesman and I couldn't have asked for anyone better. I was very picky and I test drove 5 different cars. I didn't feel any pressure to buy a car that day. They really wanted to work with me and wanted to get me into a car I truly loved. I found an SUV that was a little out of my price range but It was perfect! They worked on the numbers and made the price right for me! I love my SUV and couldn't be happier with my experience. I would easily refer people to Basil on Delaware!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey thanks Amanda! We're so happy you had such a positive experience here at Basil Delaware! Welcome to the family!


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  • Amazing!

    I absolutely Loved the service here! It was quick and easy and they don't push you into something you don't completely love! I definitely would re...

    Dealer Response

    Thanks Jessica! Happy driving!


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    I absolutely Loved the service here! It was quick and easy and they don't push you into something you don't completely love! I definitely would recommend them to others!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Jessica! Happy driving!


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  • Mrs.Maria Munoz

    Very nice people who are there for those in need And are very understanding

    Dealer Response

    Thank you! Happy driving!


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    Very nice people who are there for those in need And are very understanding

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! Happy driving!


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  • Robert Monaco Found me the perfect vehicle

    Robert Monaco Really was wonderful! Helped me so much and spent a lot of time with us. I'm very grateful!!

    Dealer Response

    Thanks Rebecca! We appreciate your business!


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    Robert Monaco Really was wonderful! Helped me so much and spent a lot of time with us. I'm very grateful!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Rebecca! We appreciate your business!


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  • Robert Was Very Helpful

    I am very glad I Came to talk with Robert. He made it possible for me to purchase a car.

    Dealer Response

    Thanks Mary Lou! We're glad you came to us, too!


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    I am very glad I Came to talk with Robert. He made it possible for me to purchase a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Mary Lou! We're glad you came to us, too!


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  • Rob @ Basil Was Great!

    Robert Monaco at basil really helped me get a good car when i needed one. I didn't really have any credit and got the car i have always wanted. he...

    Dealer Response

    Thanks Joseph! We're so glad we were able to help you out :)


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    Robert Monaco at basil really helped me get a good car when i needed one. I didn't really have any credit and got the car i have always wanted. he is really good help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Joseph! We're so glad we were able to help you out :)


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  • DO NOT BUY FROM THIS DEALER

    I would not recommend this dealer to my worst enemy, my wife and i spoke to the gm and sales manager about a Mercedes glk we drove a hour and a ha...

    Dealer Response

    Hi, I truly apologize about your experience here. I have passed your comment on to management and are working to change our process. If you have...


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    I would not recommend this dealer to my worst enemy, my wife and i spoke to the gm and sales manager about a Mercedes glk we drove a hour and a half for , only for the sales manager to call and say the car had been sold , they did not take a deposit because the sales manager knew how serious we were about the car so they said they would hold the car for us with no deposit only to find out the car has been sold , all they can do is apologize , worst experience ever , do not trust these people , HUGE WASTE OF TIME

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, I truly apologize about your experience here. I have passed your comment on to management and are working to change our process. If you have any further comments please feel free to contact us at basilcares@basilresaledelaware.com thank you!


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  • Great Deal

    I am very happy with my new car right now. I got a wonderful deal and Kire G was very helpful and he helped me through the while process. I hope y...

    Dealer Response

    Thanks Liz! We appreciate your business!


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    I am very happy with my new car right now. I got a wonderful deal and Kire G was very helpful and he helped me through the while process. I hope you guys will be just as wonderful with all the people that i will send to you as you were with me. Thank you Basil

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Liz! We appreciate your business!


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  • Great Deal

    This visit is my first visit with a dealer and it was Great Experience. I was able to find something that was good for me and my family and I esta...

    Dealer Response

    Thanks!! Welcome to the family!


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    This visit is my first visit with a dealer and it was Great Experience. I was able to find something that was good for me and my family and I established great relationship with Kire and everyone in the dealership. I am very satisfied. Thank you so much

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks!! Welcome to the family!


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