Auto Plaza USA

Reviews

85 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 12, 2017

    Contacted this dealership concerning a 2007 Nissan Altima and was told that they did not have the vehicle any longer even though it is showing on the cars.com... website. The man that answered the phone after being on hold for 5 minutes did not even know if the car was still in their possession. He asked me what I wanted to know about the car...how can you tell anyone about a car if you don't know if it is still on the lot???

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 1, 2017

    Found a SUV there that I wanted to buy. Test drove the SUV and came back the next day got to paper work and was about to start when the salesman said... by the way the transmission is starting to go just so you now we went to clean it up and it wouldn't go into gear and drive. Still wanting me to sign for it! I said I'll pass, I looked at other vehicles on lot and guess what transmission issues, engine issues, electrical issues, etc. I did not find a single vehicle on lot that didn't have a some kind of major issue! Don't buy from them unless you want a project car that you half to put a lot of money into to run!

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • October 29, 2016

    My appointment was at 10:00 and Jeremy and Kevin had me out by 11:00. Jeremy changed my oil and checked my tires and put air in them. Kevin made us comfortable... while we waited. He came and checked on us often and talked and joked with us. Everyone there was so nice. Thanks Kevin and Jeremy for being so nice and professional. We felt right at home. We will be back!!! I bought my car here and would recommend them. Great experience!!

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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Clara... We take pride in everyone of customers and feel it is very important to give you a satisfactory memory...It helps to know that we are making ...the correct choices in our newly revamped staff...If you ever need us, don't hesitate to call or send us some family or friends that we can also give the "royalty" treatment to... -OWNER-

  • 3.0 out of 5
    June 23, 2017

    The people are nice but when I had an issue with a vehicle they keep giving me the run around and when I traded in my truck they took like 3 or 4 months... to take it out of my name and I had to go up there 2-3 times before they finally did it

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    4.0 out of 5
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    4.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2017

    Received a call Ertavious McCoy to come see a car. I was greeted instantly upon coming to the facility. He seemed very knowledgeable of the car I was looking... to get was very patient with me in regards to any questions or concerns I may have.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2017

    I went in search for a new vehicle and as soon as I walked up the service was great. Darren came up to me immediately and asked if I needed any help. I... plan on coming back very soon and buying a car from here. I'll make sure to contact Darren as soon as I come back to finalize a deal! He was very helpful in making sure I got to look at whatever car I was interested in. Thank you so much! Highly recommend this place! Thank you again Darren!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 24, 2017

    Bathroom facilities were nasty. Wasted my time as I was coming from out of town. First salesman I talked to on the phone obviously didn't communicate... my situation. A complete waste of my time. I will never step foot in this place again! I would never recommend this place to anyone!!

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    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 22, 2017

    I called about a car and asked if they still had it. I was told yes to come to dealership. When I showed the couldn't find the car. No one knew what happened.... Then of course they tried to sell 10 other cars. Waisted my time!!

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    March 17, 2017

    We stopped and looked at car we seen online for our son. I normally don't ever leave reviews but the salesperson was very unprofessional . The car looked... terrible and in the online posting there was nothing about the huge dent in the back. He basically started telling us what we was looking for. He don't know us. My wife and I was so shocked that they can sale cars the way they come across to people.

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    5.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    January 31, 2017

    Very unprofessional, had inexpensive cars listed as good cars but were actually totaled out. When asking about them they Tried to up sell us into financing... something we didn't want as if the lower priced totaled cars were a trick to get people in. AVOID THIS PLACE. Also creepy guy (manager) hovered while talking to the salesman the whole time.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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