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Reviews

Average Ratings

4.4
953 lifetime reviews. Includes reviews of Auto Plaza USA from DealerRater.com
  • Had my oil changed today. 10-29-16.

    My appointment was at 10:00 and Jeremy and Kevin had me out by 11:00. Jeremy changed my oil and checked my tires and put air in them. Kevin made u...

    Dealer Response

    Clara... We take pride in everyone of customers and feel it is very important to give you a satisfactory memory...It helps to know that we are mak...


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    My appointment was at 10:00 and Jeremy and Kevin had me out by 11:00. Jeremy changed my oil and checked my tires and put air in them. Kevin made us comfortable while we waited. He came and checked on us often and talked and joked with us. Everyone there was so nice. Thanks Kevin and Jeremy for being so nice and professional. We felt right at home. We will be back!!! I bought my car here and would recommend them. Great experience!!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Clara... We take pride in everyone of customers and feel it is very important to give you a satisfactory memory...It helps to know that we are making the correct choices in our newly revamped staff...If you ever need us, don't hesitate to call or send us some family or friends that we can also give the "royalty" treatment to... -OWNER-


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  • Worst place EVER

    Bathroom facilities were nasty. Wasted my time as I was coming from out of town. First salesman I talked to on the phone obviously didn't commun...


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    Bathroom facilities were nasty. Wasted my time as I was coming from out of town. First salesman I talked to on the phone obviously didn't communicate my situation. A complete waste of my time. I will never step foot in this place again! I would never recommend this place to anyone!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • PJ is the best
    April 14, 2017

    After a miscalculation of the sales tax on a vehicle previously purchesed (3 years ago) the state sends me an outrageous bill. Needless to say I w...


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    After a miscalculation of the sales tax on a vehicle previously purchesed (3 years ago) the state sends me an outrageous bill. Needless to say I was very unhappy! After PJ took control of the situation and handle the problem in a extremely professional manner I have to say I'm very impressed!! Thank you

    Does recommend this dealer
    Came in for service or repair

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  • Lousy Deal
    April 12, 2017

    Terrible place, junk cars. Horrible sales staff. Wouldn't be caught dead buying a car from this dealership. Should have known better. Their own si...


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    Terrible place, junk cars. Horrible sales staff. Wouldn't be caught dead buying a car from this dealership. Should have known better. Their own site says they have a 3.4 rating. Horrible experience. Never again.

    Does not recommend this dealer

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  • Best Used Car Dealership Ever!
    April 8, 2017

    Their inventory is amazing! Their staff is helpful and friendly! I'll definitely be back for my next car! Highly recommend this place for anyone l...


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    Their inventory is amazing! Their staff is helpful and friendly! I'll definitely be back for my next car! Highly recommend this place for anyone looking for a used car!

    Does recommend this dealer

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  • Horrible bought and still haunting me two years later
    April 3, 2017

    Bought a car in 2015 like any dealer screwed me. Well car is paid off. Open mail today and said that autoplaza didn't even pay the right taxs on ...


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    Bought a car in 2015 like any dealer screwed me. Well car is paid off. Open mail today and said that autoplaza didn't even pay the right taxs on my car. Thanks.

    Does not recommend this dealer

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  • Great service
    April 3, 2017

    My sales person was Ryan and he went the extra mile to make sure that all request I made were met and then some. I drove from VA to purchase my c...


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    My sales person was Ryan and he went the extra mile to make sure that all request I made were met and then some. I drove from VA to purchase my car and am very satisfied with the service and courtesy I received. Thanks Ryan and all personnel involved with my transaction. Paula

    Does recommend this dealer

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  • Willing to go the extra mile!
    April 3, 2017

    Shay was very helpful and welcoming. Very easy and friendly to work with. Her and Robert will go the extra mile to help their clients throughout...


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    Shay was very helpful and welcoming. Very easy and friendly to work with. Her and Robert will go the extra mile to help their clients throughout the buying process.

    Does recommend this dealer

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  • won't go back

    I called about a car and asked if they still had it. I was told yes to come to dealership. When I showed the couldn't find the car. No one knew wh...


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    I called about a car and asked if they still had it. I was told yes to come to dealership. When I showed the couldn't find the car. No one knew what happened. Then of course they tried to sell 10 other cars. Waisted my time!!

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Not just a great place to buy the car!
    March 21, 2017

    Not only is this a great place to buy a car but it's a great place to come back to when your car needs service! Not knowing a lot about cars I acc...


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    Not only is this a great place to buy a car but it's a great place to come back to when your car needs service! Not knowing a lot about cars I accidentally killed my breaks to the point there was literally nothing there anymore! When I took it in after my breaks started going out they provided quick and great quality service right then and there! I love everyone who works at this dealership and couldn't imagine going anywhere else!

    Does recommend this dealer
    Came in for service or repair

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