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Used 844-327-7795 Email Dealer
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Reviews

Average Ratings

4.2
Average based on 16 reviews
  • Found What We Were Looking For

    My wife and I had been searching for a 2010 Infiniti QX56 to replace our aging Chevy Avalanche. It just so happened that Greenwich Infiniti took o...


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    My wife and I had been searching for a 2010 Infiniti QX56 to replace our aging Chevy Avalanche. It just so happened that Greenwich Infiniti took one in on a trade and they posted it on Cars.com. We saw it listed and called right away and spoke with salesman Chaz. Chaz was able to answer all of my questions and determined that this QX had all the options we were looking for. It turns out that this QX was originally sold from Greenwich Infiniti and the owner had it regularly maintained at this dealership as well. When we visited the dealership to examine the vehicle we dealt primarily with Chaz and the sales manger Justin. Chaz was the nicest guy and he spent a lot of time with us and the vehicle. I have to admit, everyone here are friendly and professional. Upon our inspection the vehicle was found to be in very good condition with the exception of a damaged running board. We were able to come to an agreement on the purchase and Justin had the running board replaced and painted to match! My wife and I were very pleased with the outcome and we were impressed that the staff at Greenwich Infiniti were willing to go the extra mile to make us happy. I would recommend buying a vehicle from Greenwich Infiniti. They are a great bunch of people and we are very pleased with our "new to us" Infiniti QX56. Thanks guys!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Horrible!

    Crappy service! Bought a used 2011 Infiniti a month ago, which was CERTIFIED PRE OWNED. Justin and Craig told me I was paying 1000$ extra becaus...


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    Crappy service! Bought a used 2011 Infiniti a month ago, which was CERTIFIED PRE OWNED. Justin and Craig told me I was paying 1000$ extra because of the certification and that they had replaced the tires and few other things. Horrible decision to buy the car from these guys thinking it was certified! What kind of certification do you guys do when there's a rusted bolt, non functioning aux port and the oil filter and engine oil that requires replacement within a month of buying the car.Also it apparently takes 5 weeks to register your car and get plates. I didn't buy a cpo car to keep going and forth and pay tolls from ny to ct. I jus decided to spend the extra buck because it was cpo and trusted you guys. But I was WRONG! do not buy anything from here. Also everytime I go in, the service people are annoyed for putting me in their schedule for a car that I bought A MONTH AGO. Get your mess together and stop selling cars that aren't inspected or certified and claiming them to be cpo and making buyers pay more for something you didn't exactly do a good job at. Thanks for the water bottles and the cheesy smiles but I just want a good car that's reliable and worth the money I paid!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • this dealer lists car which is not in stock

    This dealer encourage take a look at other stock while telling the car has been sold. It was time consuming.


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    This dealer encourage take a look at other stock while telling the car has been sold. It was time consuming.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • A very good buying experience

    I was very close to hiring a car broker so as not to have to spend the time going through the buying process. On a whim, I contacted Greenwich Inf...


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    I was very close to hiring a car broker so as not to have to spend the time going through the buying process. On a whim, I contacted Greenwich Infiniti about a used listing and made an offer online. I didn't expect much in the way of a reply, but the sales manager was quick to get back to me. From there the process just went right along, as efficient as can be. Overall very pleased.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • MOST AMAZING DEALERSHIP!

    I want to start off by saying that this truly is the most amazing dealership that I have had to ever purchase a vehicle from. Raffael was exceptio...


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    I want to start off by saying that this truly is the most amazing dealership that I have had to ever purchase a vehicle from. Raffael was exceptionally pleasant and professional to deal with and was knowledgeable in all aspects of the cpo m37x that I was interested in. I live over two hours away and relied on telephone communications with Raffael whom was on point and honest with details of the vehicle, also his follow up with my questions by returning phone calls to me. I decided to make the trip and ultimately purchased this vehicle with the help of Edgar along with Raffael. Seven days after the sale ( another reason why this dealership is amazing) they called to inform me that they had problems with missing paper work for properly registering my car ( turned out to be a missing insurance stamp ) and that they would provide me with a loaner vehicle until they obtained the registration, they actually drove the loaner car to my house!!!! I cannot thank this dealership enough for not only the great deal I obtained on this M but taking responsibility when something doesnt go as smoothly as it should. If your thinking about purchasing a vehicle from Greenwich Infiniti DO SO! because you would be foolish not to...........

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Greenwich Infiniti

    I was in the market for a used BMW and saw one for sale at greenwich Infiniti. I live in the Chicago area so was hesitant about buying a car sight...


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    I was in the market for a used BMW and saw one for sale at greenwich Infiniti. I live in the Chicago area so was hesitant about buying a car sight unseen. I spoke with Greg and Raffeal from greenwich Infiniti over the phone and was impressed and extremely comfortable buying a vehicle that I had not seen in person. They both took the necessary time to answer all of my questioins and assure me that the car was in the condition I expected. Although i have have some bad experiences with car dealers I really trusted these guys. They made all the arrangements to have the car shipped and it arrived on time in pristine condition. I rarely write reviews but in this instance due to the outstanding service I recieved I feel it is warranted. I am telling all of my firends what a great exeperience I had.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Requested information on 2 vehicles

    I requested information on 2 vehicles using the Cars.com site, but the dealership never contacted me. I will take my business elsewhere.

    Dealer Response

    Dear Dissapointed, Thank you so much for your rating. I looked into the problem and we have not been recieving emails from Cars.com. I have reso...


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    I requested information on 2 vehicles using the Cars.com site, but the dealership never contacted me. I will take my business elsewhere.

    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Dear Dissapointed, Thank you so much for your rating. I looked into the problem and we have not been recieving emails from Cars.com. I have resolved this issue. I apologise that you were not contacted. If their is anything I can do to assist you in anyway please feel free to email me. Greg Michael Used Car Manager Greenwich Infiniti greg@greenwichinfiniti.com


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  • Awesome Service

    I was leaving on a trip and I called my usual dealer and they could not squeeze me in. A friend had told me about Greenwich Infiniti. I drove to G...


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    I was leaving on a trip and I called my usual dealer and they could not squeeze me in. A friend had told me about Greenwich Infiniti. I drove to Greenwich and they were amazing. They greeted me warmly and you could tell they liked working there. They gave me a ride to work and picked me up which was 20 minutes each way. My car was fixed and washed. Thank you to Andy and Paul for being so nice to me that day. I will be going here from now on.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • "Sweet Deal"

    I had been searching the market and visiting dealerships for a m35x for some time. I came across a few dealers that had the car with all of the op...


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    I had been searching the market and visiting dealerships for a m35x for some time. I came across a few dealers that had the car with all of the options that I was looking for, the problem was to put it simple "they were not trying to make a deal". I stumbled onto Greenwich's site on line and filled out the inquiry, two minutes later Tony Drewery was ringing my telephone! "What service"! The rest was history, In ten minutes my deal was done over the phone. That weekend I drove in from Philly to pick up my first Infinity. The car that I saw on line was the car that was waiting for me, an it was just as described. Joe and Bruno were excellent as well. They answered every question and addressed each concern I had.The process couldn't have been sweeter!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Looking for a Family Car

    Me and my wife were looking around a new car for the family, we went to Greenwich Infiniti to check out a couple of our options. I finally decided...


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    Me and my wife were looking around a new car for the family, we went to Greenwich Infiniti to check out a couple of our options. I finally decided on the QX and the people at the dealership made it so easy to purchase a new car. They were helpful and answered all our questions in depth. They were very professional and we're currently loving our new QX.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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