Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
16 lifetime reviews.
  • Satisfying experience

    Just wanted to say a special thank you to the service manager, Steve and Mike who helped me so nicely and professionally when I had to take my VW ...


    Show Full Review

    Just wanted to say a special thank you to the service manager, Steve and Mike who helped me so nicely and professionally when I had to take my VW CC Sport in for service. I was treated with respect and consideration when presenting my situation and was given excellent treatment and service. These two gentlemen were top notch when representing the VW Dealership and commitment to their customers. So grateful for their help and assistance.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • BMW Owner

    Warning!!! I have purchased 4 vehicles from this dealership and I have witness the customer service deteriorate. Raleigh or Wilmington will be wor...

    Dealer Response

    As the General Manager at Valley Auto World, I would like to apologize for your most recent experience. We can get cars into service at most anyti...


    Show Full Review

    Warning!!! I have purchased 4 vehicles from this dealership and I have witness the customer service deteriorate. Raleigh or Wilmington will be worth the drive. Jim (apt desk) needs some customer service skills, he is very rude. Also, he needs to learn to be able to triage appointments. If you have a red light that appears on your dashboard, this is not a routine oil change, and it needs to been seen sooner than 3 weeks.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    As the General Manager at Valley Auto World, I would like to apologize for your most recent experience. We can get cars into service at most anytime unless the customer wishes to have alternate transportation provided by means of a loaner vehicle. In that case, it may take a few extra days to get into service. Otherwise, we have a shuttle to take customers to and from work and home and can accommodate most any time.


    Hide Full Review
  • First Volkswagen (and own car)

    This is my first ever car that I will own and I have to say I'm quite excited to finally get the keys in my hands. My associate, Devin Johnson, ha...


    Show Full Review

    This is my first ever car that I will own and I have to say I'm quite excited to finally get the keys in my hands. My associate, Devin Johnson, has been very pleasant and knowledgeable and together with the rest of the team at Valley Auto World has made this first-time experience feel a lot more comfortable and easier than I had expected. I can definitely see myself having no issues getting the services I need at Valley Auto World and look forward to future dealings with them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Volkswagen Jetta

    A good dealership to visit. Our manager (Devin Johnson) was very helpful , so the process of getting a new car wasn't painful as it usually does. ...


    Show Full Review

    A good dealership to visit. Our manager (Devin Johnson) was very helpful , so the process of getting a new car wasn't painful as it usually does. We had a good deal , the process was fast, so we are definitely going to recommend this dealership to our friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service, Friendly sales person

    We stepped into the dealer to look for a car not thinking of burying . Sales person Devin Johnson came up to us explained all we wanted to know an...


    Show Full Review

    We stepped into the dealer to look for a car not thinking of burying . Sales person Devin Johnson came up to us explained all we wanted to know and he let us do a test drive. We loved the car and great service, and left the place with brand new Jetta with very satisfied. We definitely recommend this dealer !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Devin Johnson

    Started the car buying process with Devin about 9 months ago, and the experience has been exactly what I had hoped for and expected.

    Dealer Response

    Thank you for the wonderful compliment on Valley Auto World Volkswagen Client Advisor Devon Johnson. Devon is a true #VWExpert! He ROCKS!


    Show Full Review

    Started the car buying process with Devin about 9 months ago, and the experience has been exactly what I had hoped for and expected.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful compliment on Valley Auto World Volkswagen Client Advisor Devon Johnson. Devon is a true #VWExpert! He ROCKS!


    Hide Full Review
  • valley auto world

    devin johnson was a great help in our purchase of our new jetta. his expertise was great. his knowledge of the product of great. our buying experi...


    Show Full Review

    devin johnson was a great help in our purchase of our new jetta. his expertise was great. his knowledge of the product of great. our buying experiance at valley auto world was just awesome.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • +Devine Johnson is the Heat!

    Great experience! Very clean showroom and good customer service. The VW Client Adviser, Devin Johnson was very knowledgeable of the car we purchase.


    Show Full Review

    Great experience! Very clean showroom and good customer service. The VW Client Adviser, Devin Johnson was very knowledgeable of the car we purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Customer Service!

    Perfect place to buy the perfect car! Salesman Devin Johnson was great meeting all our needs. This is our second car purchase from Valley Auto VW ...


    Show Full Review

    Perfect place to buy the perfect car! Salesman Devin Johnson was great meeting all our needs. This is our second car purchase from Valley Auto VW and will defiantly be back!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • The BEST Choice Ever!!

    On July 5, 2014 I had the greatest customer service experience at Valley Auto World thanks to Mr. Jermone Slazas. This gentleman was very knowledg...


    Show Full Review

    On July 5, 2014 I had the greatest customer service experience at Valley Auto World thanks to Mr. Jermone Slazas. This gentleman was very knowledgeable, patience, and very helpful when explaining the different options that I had to choose from. The BMW team came through for me and I would like to say thank you again for your time and patience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review