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Was very helpful and fast service. Everyone is the sales office was very friendly, and spoke to me. The lady went over what needed to be fix with my car.... Which was very helpful.
The customer service was spectacular! The service department was very friendly and professional as well as helpful! Thank you Carlos!!! I willl always... bring my car here
I was on the market for a afordable reliable used car. I lucked out with great salesman. I think his name was Noel. He was very knowledgeable and guided... me the right direction. No scams right to the point.
Peter, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional servi...ce to our guests. Please come see us for any future needs. Take care!
Had a very good experience. Carlos was professional and timely. Work was done and prospective future work identified by the team was clearly explained... to me so I know what to expect.
Thank you for your continued excellent service. I am always greeted with friendly helpful people when I bring my vehicle in for service. Everyone is always... so kind and willing to answer my many questions.
I was able to book my appointment for the same week and waited with the vehicle. The work was completed quickly and the service was excellent.
While I had my Buick in for and oil change I asked my service adviser, Tammy, to look into a problem I was having with my infotainment system. She and... the service department diagnosed the problem and had the part needed delivered the very next day and installed. Very pleased customer here. The sound system is rocking like it was intended again. Woohoo!!!
Our interaction with Justin, the Sales Rep, was great. He was prepared, showed us the pros and cons of each level of the vehicle, and helped us make an... informed decision. It was after Justin that things went down hill. The initial deal offered by the Manager was later pulled by the General Manager, and subsequently the price was increased twice. We eventually settled on a price and completed the sale.
I have purchased two vehicles from Southern. The first was a Kia from the Greenbrier location and the second was a GMC from the Lynnhaven location. I have... to say my experience with the Lynnhaven location has been a great one so far. Their sales team worked tirelessly to get me into a new truck when I needed one and the service team has been nothing but first class, especially when it has come to warranty and recall issues.
Tanny did everything to make sure I was taken care of. Thank you!! Also they gave me a loaner car so that I was not stranded.