Southern Buick GMC and Southern Kia

New 888-459-5395 Dealer Website
Used 866-485-7716 Email Dealer
Service 877-438-5821

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Reviews

Average Ratings

4.8
80 lifetime reviews.
  • Awesome Car Buying Experience

    Working with Wayne Hoffler was awesome. We visited Southern Lynnhaven regarding our previous vehicle, which had given us a lot problems and was be...

    Dealer Response

    Thank you for leaving us this great review, Cornelia. We are very happy to hear that we could be so helpful during your recent visit with us. We a...


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    Working with Wayne Hoffler was awesome. We visited Southern Lynnhaven regarding our previous vehicle, which had given us a lot problems and was beyond repair. However, Wayne was able to put us in a 2016 vehicle. We enjoyed his personality and straightforwardness. He helped turn a bad situation into a happy one. We enjoyed this car buying experience and will definitely recommend others to purchase here.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Cornelia. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best regards, Southern Buick GMC Lynnhaven Team


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  • Great experience

    Great thanks to Noel Ayala, he sold me my first car and was very helpful. Great customer service! I would recommend this dealership to all my frie...


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    Great thanks to Noel Ayala, he sold me my first car and was very helpful. Great customer service! I would recommend this dealership to all my friends and family

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The experience

    Jacob was excellent. Very knowledgeable. Made the car buying experience so much easy.


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    Jacob was excellent. Very knowledgeable. Made the car buying experience so much easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Southern Buick GMC Service

    Bought my fourth vehicle yesterday from the Southern Auto Group, a 2017 GMC Acadia Denali. My sales consultants Johnnie Jordan and Sterrick Frazi...

    Dealer Response

    Thank you so much for sharing your car shopping experience with us, Bob. We're happy to hear that Johnnie and the rest of the team were able to he...


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    Bought my fourth vehicle yesterday from the Southern Auto Group, a 2017 GMC Acadia Denali. My sales consultants Johnnie Jordan and Sterrick Frazier were excellent, knowledgable about the product, very interested in me finding exactly the vehicle I wanted and, as important, very expedient in getting my deal worked up and me out the door with my new Acadia. I will definitely buy from Southern again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing your car shopping experience with us, Bob. We're happy to hear that Johnnie and the rest of the team were able to help you find what you were looking for. Congratulations on your new Acadia. Thank you for continually choosing us for your automotive needs and we look forward to working with you again. Sincerely, Southern Buick GMC Lynnhaven Team


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  • Noel Ayala

    Today was such an amazing an experience because I've been through a lot the past few days and Noel Ayala really assisting me to let me know everyt...

    Dealer Response

    Robin, we appreciate you taking the time to leave us a great review! We are pleased to hear Noel did a great job in assisting you in your purchase...


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    Today was such an amazing an experience because I've been through a lot the past few days and Noel Ayala really assisting me to let me know everything is going to be ok. I was really blessed to be able to purchase a vehicle because I didn't have anything when I started.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robin, we appreciate you taking the time to leave us a great review! We are pleased to hear Noel did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to let us know. Sincerely, Southern Buick GMC Lynnhaven Team


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  • Vanessa Vick

    Jacob Palmer was great, he was very patient with me trying to make a decision on my new car. I felt like I had know him forever, he made me feel ...

    Dealer Response

    Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle pu...


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    Jacob Palmer was great, he was very patient with me trying to make a decision on my new car. I felt like I had know him forever, he made me feel so comfortable in this buying process. He and the rest of the staff made the buying process much easier than expected. Thanks again to Jacob Palmer and I Absolutely love my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Jacob was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Southern Buick GMC Lynnhaven Team


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  • Great to do business with!

    Fred Patterson was truly professional and helpful in the buying process. Would definitely recommend him, along with any of the Southern dealerships.

    Dealer Response

    Thank you for writing about your visit with us, and congratulations on your new car. Fred is the asset to our team, and it is encouraging to hear...


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    Fred Patterson was truly professional and helpful in the buying process. Would definitely recommend him, along with any of the Southern dealerships.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, and congratulations on your new car. Fred is the asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Southern Buick GMC Lynnhaven Team


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  • Love our Soul.

    Carlos did a good job helping us. We were the worst kind of car buyers because we only wanted a basic car and he had to find us one that was suita...

    Dealer Response

    Thank you for your review. We're glad to have Carlos on our team and that we could provide you with a positive experience. If you ever need anythi...


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    Carlos did a good job helping us. We were the worst kind of car buyers because we only wanted a basic car and he had to find us one that was suitable and available immediately. He respected our desires and our budget. I would buy from him again in a heart beat. Southern has other outlets and their salespeople at all their outlets were equally delightful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review. We're glad to have Carlos on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care. Sincerely, Southern Buick GMC Lynnhaven Team


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  • Fred Patterson is such an asset to your dealership

    I am in total awe of how well Fred helped me in selecting the purchase of my Buick. I left my home to buy a soft pretzel and came home in "my" ne...

    Dealer Response

    We are truly grateful for this awesome review. We are thrilled that Fred was able to take care of you. He is a great asset to our team and we appr...


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    I am in total awe of how well Fred helped me in selecting the purchase of my Buick. I left my home to buy a soft pretzel and came home in "my" new Buick feeling like "Queen of the May". He is one fine person!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are truly grateful for this awesome review. We are thrilled that Fred was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to assist you in the future. Sincerely, Southern Buick GMC Lynnhaven Team


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  • Southern Kia

    Carlos, at Southern Kia, was the sales agent that helped me decided which car would be best suited to my needs. He did a wonderful job explaining ...

    Dealer Response

    Andrew, congratulations on your new car. Carlos is a great asset to our team, so it does not surprise us that he was able to get you set up with y...


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    Carlos, at Southern Kia, was the sales agent that helped me decided which car would be best suited to my needs. He did a wonderful job explaining the differences between the cars that I was interested in. He provided excellent service, helpful information, and allowed me to make an easy decision on what car would be suited for me. I would highly suggest Southern Kia and Carlos to anyone looking for a quality vehicle at a good price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andrew, congratulations on your new car. Carlos is a great asset to our team, so it does not surprise us that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. We will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Sincerely, Southern Buick GMC Lynnhaven Team


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