Reviews

Average Ratings

5.0
140 lifetime reviews.
  • Great Service Department!!

    I took my 2011 Kia Sportage into Phil Long Kia for service because I read the positive reviews online. I was not disappointed. Ty took care of my ...


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    I took my 2011 Kia Sportage into Phil Long Kia for service because I read the positive reviews online. I was not disappointed. Ty took care of my issues from the very beginning and called me several times to give me a status on my vehicle. After the electrical work was finished, Ty brought Brian, the mechanic that worked on my vehicle, down to the office to explain what he had done. Brian also gave me some pointers on how I could avoid this problem in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I highly recommend this dealership

    Excellent experience from start to finish. Thank you, Rob Pagura and Jerry Ohu. I love my Kia sportage! Outstanding customer service and wonderful...

    Dealer Response

    Nancy, thank you for taking the time to leave us a review! We are so glad that you had such a positive experience and even more happy you love you...


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    Excellent experience from start to finish. Thank you, Rob Pagura and Jerry Ohu. I love my Kia sportage! Outstanding customer service and wonderful vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Nancy, thank you for taking the time to leave us a review! We are so glad that you had such a positive experience and even more happy you love your Sportage!


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  • Phil Long Kia review

    Great experience from start to finish! No high pressure sales. Friendly and customer service oriented. I love my new Kia Sportage. I would highly ...


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    Great experience from start to finish! No high pressure sales. Friendly and customer service oriented. I love my new Kia Sportage. I would highly recommend purchasing a vehicle here. Rob Pagura was my salesman, Jerry Ohu was the finance director and I worked with the service department to get my secure finish on the inside and outside of my SUV. They were fast and friendly and did an outstanding job on the finish.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kia Niro

    Rob Pagura is Great. He will go out of his way to make sure you get exactly what you want and stay in touch with you through the whole process


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    Rob Pagura is Great. He will go out of his way to make sure you get exactly what you want and stay in touch with you through the whole process

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Rob Pagura was very helpful

    I came in knowing exactly what I wanted. Rob Pagura was helpful, efficient, and did not waste my time.


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    I came in knowing exactly what I wanted. Rob Pagura was helpful, efficient, and did not waste my time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Trading in at end of leasse

    I was warmly met by Kyle who took the time to find out what I was looking for then presented some options and showed me a few cars at first. I was...


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    I was warmly met by Kyle who took the time to find out what I was looking for then presented some options and showed me a few cars at first. I was a month away from the end of my 36 month lease with a 2015 Optima and not ready to make a decision. He let me know he could help get me a good deal with some cash back to put down on the next Optima. After a few follow up contacts by Kyle and that he sincerely had a deal I would like, I came in and accepted the offer and leased a new 2016.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Karl was very helpful and patient. Great experience


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    Karl was very helpful and patient. Great experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professionalism from Start to Finish

    Karl at Phil Long Kia made the process of buying a car super easy. He discussed with my husband and I all the possibilities for the monthly paymen...


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    Karl at Phil Long Kia made the process of buying a car super easy. He discussed with my husband and I all the possibilities for the monthly payment we were willing to do, whether a used car or a new car. He is knowledgeable, professional, and trustworthy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • An Excellent experience!

    In our many years we have had lots of experience with car dealers and dealerships. They have run the gambit from horrendous to excellent. Our expe...


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    In our many years we have had lots of experience with car dealers and dealerships. They have run the gambit from horrendous to excellent. Our experience with Phil Long KIA was EXCELLENT! Sydni Gurnett our KIA Sales Consultant is a competent, knowledgeable young woman. She has been a real pleasure to work with and took great pains to see that we found just the right vehicle to meet our needs. There were no high pressure tactics used. She did a wonderful job of matching us up with the right car for us within our budget. Her manager Greg is very nice and also worked diligently to make sure we were well treated and our vehicle was in tip top shape. If you are thinking a purchasing a car, this is the place to start! Ask for Sydni Gurnett and tell her Dave and Marge Thiele sent you! She will treat you right! The people at Phil Long KIA are amazing!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mrs. Cochran

    This was by far the best experience I have had. Quicker than was estimated and with quality assurance. Even when I have gone in without an appoint...


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    This was by far the best experience I have had. Quicker than was estimated and with quality assurance. Even when I have gone in without an appointment I have received the best service. Always leave happy and well informed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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