What started out as a positive experience ended in disappointment. True, I got a good deal on a low mileage Mercedes. But Nick promised he would look... for the (expensive) spare remote and that he could take care of future service. Instead he ignored my calls and emails and has apparently gone back into retirement. Oh, and now, a couple thousand miles later, the car needs a brake job.
I was very impressed with the buying experience. My salesman (Nick) was very friendly and accommodating. The facilities aren't the greatest, but they seem... to have great cars at a great price. I would recommend others to give them a look.