Auburn Discount Auto Sales

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    April 28, 2020

    Called to inquire about a used vehicle that caught my attention and was told they didn't know the exact miles on it, so they get an extra star for honesty.... However, when I said then I'd consider it yet if the price was lower and he said that's why the price was marked down. However it's listed as the same price as all others in it's class. It's only $8000, then I told him I have good credit and want the zero down deal plus my car as trade in and finance the rest of $6000 and he basically told me that I was ridiculous for requesting that. Basically didn't even try to sell me a car. So no, I won't be buying a car from you then.. EVER

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    I have been trying to buy a car for about a year. The game I have been playing is a dealership tells me they can do all these things for me after I tell... them my credit is very poor. And then when they see I was telling the truth and my credit is indeed bad they come up with all these excuses . The main thing I valued about this dealer is that from the second I emailed them I got nothing but honesty. They let me know from the start it would be hard and tricky but they were going to try everything . I entered at 1040 am and at 330pm I was told I was approved . For me this is huge . It truly changes my life. I appreciate the hard work and honesty this team showed me . I walked into this dealer with a low credit score and a repo and walked out with a good reliable car without spending every dollar I have. Thank you for treating me like a person, a Mom.. a friend. People like you are needed in this world! I highly recommend shopping here for all your car needs !

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • February 27, 2017

    Several employees worked late to finish the sale. I had a great conversation with the mechanic who stayed late also. Asking price was listed being thousands... over book value so negotiating was an absolute necessity. Would recommend based on my experience.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2020

    Bought a used 2015 Ford Focus was a great experience! Andrew from Chicago helped me step by step through out the process. I’m happy to have gone through... this man than anyone else!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 1, 2020

    I am now the proud new owner of a 2013 Ford Focus. I just moved here and searching for vehicles was kind of frustrating up until I got a hold of Andrew... from Chicago. He was very helpful and straight forward and I didn't feel pressured to immediately make a decision like I felt some other dealerships did. Made my decision easy! Thank you Andrew for being such a big help in my search for a new car!! I will definitely recommend Auburn Discount Auto Sales and Andrew to anyone looking to buy a car!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2020

    Andrew from Chicago helped me buy my first car and it was a great experience! I recommend anyone who wants to get a new car to see him! Wouldn’t want to... go anywhere else to get a car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    Was looking for a used diesel Set an appointment with Andrew He was attentive and laid back No pressure sale Showed me all my options with CUDL Got a... great truck and a great loan Absolutely will buy again and send my friends and family

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 2, 2019

    Was shown a 2003 Camry today (02/02/19) for $4,995, asked if they can do $5,500 out the door only to have them come back and say "nope not gonna sell you... the car, even for the $4,995 we offered earlier". Salesman was a nice guy, but bad business model if that's how they operate.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    13 people out of 16 found this review helpful. Did you?
  • 1.0 out of 5
    August 6, 2018

    About 2 months ago my daughter Jane and I came to this dealership to buy a car. What a mistake it was - I tried to talk my daughter Jane out of this deal... but she just fall in love with the car. The car had problems from the beginning like; battery would not start, engine light was on etc the dealership sales person Michael Cordner assured us that everything will be fixed and the only reason we got engine light on was because the new battery replacement. All of these turned out to be a lie (battery never was replaced with a new one) and engine light came back in couple of hours after my daughter Jane drove from the lot. After many many hours and days of continue negotiations between me and Sam Rutherford who insured me that everything will be fixed nothing was fixed. On top they sold Jane so-called extended warranty for almost $2,000 that supposed to cover the car issues but when Jane took it to Ford dealership to Jane's frustration she was told that absolutely nothing will be covered by this so-called warranty. Also Ford dealership confirmed that not just battery is not good but Engine Light issue was for a while which Never has been disclosed to us at the time of purchase. Therefore, not just Jane got a lemon car but also a lemon warranty which our lawyer and Washington State Attorney General will definitely need to look into very closely. This dealership thinks they are above the law but we will make sure that not just us but most of potential buyers of this dealership will be aware about that they can get the same issues we are dealing now. My wife was diagnosed with a cancer in the beginning of this year and is going through Chemo Therapy and she definitely do not need extra stress and I try to explain it to Sam, sales manager trying to solve this issue but he would not care and said "if you don't like it you can sue us" which exactly what we are going to do. We are wishing all potential buyers to think twice before buying from this dealership. Best regards, father on behalf of my daughter Jane - Julie

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 10 found this review helpful. Did you?
    Dealer Response

    this is supposed to be removed. The car had a issue that took a few trips to the shop. WE did try our best and resolved the issue and the customer is ...happy.

  • 5.0 out of 5
    June 24, 2015

    Well, wow...where to start? This was my first pre-owned car buying experience with a lot and it could not have been more pleasant! My brother-in-law and... I walked onto the lot and were greeted by a very nice gentleman,Fernando, who had a big smile & great sense of humor...He was very knowledgeable about the car he was showing us and let us ask tons of questions...He was not at all pushy but was very chill and let us take the car on our own to test drive it... They also gave me a very fair trade in deal on my PT Cruiser! The car I wanted needed new back tires and they had them installed asap at no cost to me after the sale.They were very helpful with a couple of other issues that came up and dealt with them in a very friendly and timely manner. Their finance/paperwork guy,John, was very helpful and also had a great sense of humor. Their purchasing guy, Michael, was extremely friendly and offered to wash my car when I went back a few days later to take care of some other business with them. I cannot praise these guys enough at AUBURN DISCOUNT AUTOS!! They dont just sell you a car and forget you...they make sure you feel well taken care of even post sale! This will be the only place I will ever go from now on with NO hesitation for all my future car needs! I absolutely recommend this dealer to anyone who wants a good deal on a good car and wants to be treated with the utmost respect and common courtesy!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
View More Reviews