Napleton's Arlington Heights Chrysler Dodge Jeep RAM

Reviews

Average Ratings

4.7
982 lifetime reviews. Includes reviews of Napleton's Arlington Heights Chrysler Dodge Jeep RAM from DealerRater.com
  • Working with Family!!!

    They make buying a car fun!! You become a family there! Robbie was my sales person! He is a stand up guy! Treats you like family! Bill in the fina...

    Dealer Response

    We're happy to hear that you had such a great experience with us here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM, Catherine! Our staf...


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    They make buying a car fun!! You become a family there! Robbie was my sales person! He is a stand up guy! Treats you like family! Bill in the finance department is honest and takes care of your loan and warranty calmly and is very knowledgeable. Jody and Paul introduced themselves and said hi. Norm took extra time with me to go over different warranties. Kim did the Car introduction and taught me so much about the vehicle i was buying. Great exprrience!! I bought two cars!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy to hear that you had such a great experience with us here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM, Catherine! Our staff strives to provide the highest caliber of service to all of our valued customers. Thank you so much for your kind review. Enjoy your new vehicles, and as always, drive safe!


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  • In a Bind
    November 21, 2017

    Couple weeks ago, (11/4/17) we needed to get a car because our Old Gold camry gave up. 180K+ miles. So we hit our through Employee benefits hub. T...


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    Couple weeks ago, (11/4/17) we needed to get a car because our Old Gold camry gave up. 180K+ miles. So we hit our through Employee benefits hub. The results came to Napleton Arlington heights. Because of my credit score which was fair, I was able to get a loan for a 2013 Chevy Sonic. The entire family was happy, not until Friday 11/17/11. My 1995 camry green, the engine also finally gave up. And again we hit Napleton again and with the same dealer. He and Armi helped us through and got ourselves a 2009 Dodge Journey. Despite the credit checks, we were sastified enough since our jobs involve driving around every weekday. Hit David and Armi up! They'll get you through!

    Does recommend this dealer

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  • Superior Customer Service

    A well deserved 5-Star rating goes out to Napoleon and General Manager, Jody Adams. After unfortunate property damage occurred to my car while aw...


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    A well deserved 5-Star rating goes out to Napoleon and General Manager, Jody Adams. After unfortunate property damage occurred to my car while awaiting repairs, Jody quickly resolved the problem. His desire for customer service and satisfaction is definitely 5-Stars!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • New 2018 Jeep Cherokee Trailhawk

    Wojciech was a good salesperson and was able to answer all of our questions.


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    Wojciech was a good salesperson and was able to answer all of our questions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Deal

    Wojciech has been extremely knowledgeable and helpful as I've navigated the process to purchase a new vehicle. He has been respectful, has demons...


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    Wojciech has been extremely knowledgeable and helpful as I've navigated the process to purchase a new vehicle. He has been respectful, has demonstrated no type of disrespect (which unfortunately, is still prevalent in many dealerships) and has a sharp and quick mind. Thank you, Wojciech...not only for assisting me with my purchase, but also for being so accommodating and understanding with my children and father...as they have also been part of that process. Happy Holidays to you and yours.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jeep Cherokee

    I had the pleasure to have Wojciech as my consultant on my recent lease for a Cherokee. He was prompt and accommodating my requirements. Between h...


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    I had the pleasure to have Wojciech as my consultant on my recent lease for a Cherokee. He was prompt and accommodating my requirements. Between him and Mario we were able to come to a very reasonable price. Wojciech as help in getting my check out process expedited. Paul

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mazda

    Wojciech took his time in helping me with my purchase and listend to my needs

    Dealer Response

    We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton...


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    Wojciech took his time in helping me with my purchase and listend to my needs

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Doug Adams Customer Service Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952


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  • 2018 Jeep Grand Cherokee

    Wojciech has been so courteous and helpful. Thank you very much!

    Dealer Response

    Thank you so much for sharing your recent experience with us, Kyung! We work hard to provide each of our clients with the best automotive experien...


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    Wojciech has been so courteous and helpful. Thank you very much!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing your recent experience with us, Kyung! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Service Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952


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  • Got my new ride for a good deal!
    November 14, 2017

    Got a great deal on my trade in and into the ride I wanted! My second time at this dealership. Thanks for making it happen George! I appreciate i...


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    Got a great deal on my trade in and into the ride I wanted! My second time at this dealership. Thanks for making it happen George! I appreciate it and will be back in the future!

    Does recommend this dealer

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  • Buying New 2017 Jeep Wrangler

    Wojciech was great. Prompt and informative. Could see in his actions that he works hard, and it's great to see that kind of service.


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    Wojciech was great. Prompt and informative. Could see in his actions that he works hard, and it's great to see that kind of service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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