Napleton's Arlington Heights Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.6
764 lifetime reviews. Includes reviews of Napleton's Arlington Heights Chrysler Dodge Jeep RAM from DealerRater.com
  • Working with Family!!!

    They make buying a car fun!! You become a family there! Robbie was my sales person! He is a stand up guy! Treats you like family! Bill in the fina...

    Dealer Response

    We're happy to hear that you had such a great experience with us here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM, Catherine! Our staf...


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    They make buying a car fun!! You become a family there! Robbie was my sales person! He is a stand up guy! Treats you like family! Bill in the finance department is honest and takes care of your loan and warranty calmly and is very knowledgeable. Jody and Paul introduced themselves and said hi. Norm took extra time with me to go over different warranties. Kim did the Car introduction and taught me so much about the vehicle i was buying. Great exprrience!! I bought two cars!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy to hear that you had such a great experience with us here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM, Catherine! Our staff strives to provide the highest caliber of service to all of our valued customers. Thank you so much for your kind review. Enjoy your new vehicles, and as always, drive safe!


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  • Great Deal

    First time buying a car, great experience and extremely good deal. Wojciech was excellent with his customer service and made this experience awful...


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    First time buying a car, great experience and extremely good deal. Wojciech was excellent with his customer service and made this experience awfully easy for me. Mario (sales manger) was nothing short of fantastic. I'd recommend these guys to anyone, GOOO Napleton!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great!
    April 26, 2017

    Great dealer. Highly recommended. We got great deal for brand new Jeep Cherokee 2017! And great price for old one! Definitely we come back! Great ...


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    Great dealer. Highly recommended. We got great deal for brand new Jeep Cherokee 2017! And great price for old one! Definitely we come back! Great polish service. A++++

    Does recommend this dealer

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  • amazing

    I was met by Chad Ingrim, my salesman. who directed me to the car I was there to look at. He was a compleat professional and answered my questions...

    Dealer Response

    Dennis, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!


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    I was met by Chad Ingrim, my salesman. who directed me to the car I was there to look at. He was a compleat professional and answered my questions with diligent answers. I purchased the vehicle and was very satisfied with the process. I will look for him when I am ready for another purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dennis, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!


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  • Great Experience
    April 25, 2017

    Took my 2014 Jeep Grand Cherokee in for routine service and ended up driving away in a new 2017 Jeep Grand Cherokee. The dealer offered to buy my...


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    Took my 2014 Jeep Grand Cherokee in for routine service and ended up driving away in a new 2017 Jeep Grand Cherokee. The dealer offered to buy my current car back. I worked with Kim Kehl, Sales Consultant. He was extremely knowledgeable about the vehicle and took time on a walk around and test drive to explain all the features. Both Kim and Mario (sales supervisor) worked hard with me to achieve a deal that worked for me. It was an unexpected, great experience.

    Does recommend this dealer

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  • Nice car

    Exellent transaction, Wojciech is good sales person. I bought nice pre-owned BMW.

    Dealer Response

    Senad, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! ...


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    Exellent transaction, Wojciech is good sales person. I bought nice pre-owned BMW.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Senad, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! Douglas Adams 847-797-4952


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  • Came in for service, left with new car

    Took my 2014 Jeep Grand Cherokee in for routine service and ended up driving away in a new 2017 Jeep Grand Cherokee. The dealer offered to buy my...

    Dealer Response

    John, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a grea...


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    Took my 2014 Jeep Grand Cherokee in for routine service and ended up driving away in a new 2017 Jeep Grand Cherokee. The dealer offered to buy my current car back. I worked with Kim Kehl, Sales Consultant. He was extremely knowledgeable about the vehicle and took time on a walk around and test drive to explain all the features. Both Kim and Mario (sales supervisor) worked hard with me to achieve a deal that worked for me. It was an unexpected, great experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    John, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day! Douglas Adams 847-797-4952


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  • Great service
    April 24, 2017

    Javier and Mario did a great job helped me find the perfect car. I would highly recommend working with them best experience I've had


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    Javier and Mario did a great job helped me find the perfect car. I would highly recommend working with them best experience I've had

    Does recommend this dealer

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  • Great Deal

    Great deal and Wojciech is good guy and sales person.

    Dealer Response

    Hello Zbyszek, we appreciate you taking the time to leave us this feedback. Douglas Adams 847-797-4952


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    Great deal and Wojciech is good guy and sales person.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Zbyszek, we appreciate you taking the time to leave us this feedback. Douglas Adams 847-797-4952


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  • easy going expirence

    had a great experience here at napleton jeep! was greeted by Robert Taylor, he was very easy going and got me a great deal on a used Gmc I had m...

    Dealer Response

    Vanessa, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!


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    had a great experience here at napleton jeep! was greeted by Robert Taylor, he was very easy going and got me a great deal on a used Gmc I had my eyes on. will definitely recommend this dealer to my friends and family

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vanessa, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!


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