Reviews

1.0 out of 5 1.0
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 9, 2017

    i contacted them about a vehicle and they never even contact me back. most dealers call you or email you with a response

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    September 18, 2016

    Was in the market for a used jeep and searched everywhere. Most of the jeeps were pretty run down and they wanted tons of money. I found Impress motors... on cars.com and went down to see a couple of jeeps they had. Not only was the jeep priced cheaper than anybody else, it was extremely clean and had a lot of goodies. The salesperson was very friendly, overall a wonderful experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • March 6, 2015

    I bought an Explorer from this dealer and not only did we get a good deal we were done with all paperwork and on the road in less than an hour. I recommend... going to Impress Motors good honest people!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 13, 2015

    Checked online for a Truck and Impress Motors came out showing exactly what I was looking for. Drove there to check out the truck, first I talked to the... owner he was very courteous and professional and we set the deal and I was turned to Israel who immediately did his magic with the paperwork also the mechanic on duty took the truck for a final inspection and fixed a couple of minor issues on the spot. It took no more than 2 hours to finalize the purchase. Also thanks to the owner for the "Guayabas" he gave me. Good Job! I will definitely recommend this place for your purchase of your next car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 26, 2015

    I applied on line due to bad past credit history I am aware that it limits options still it said poor credit ok and I have not gotten a call from anything... to due with Cars.com

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you Danny for the feedback. After checking our records it seems you did not submit a credit application with us. If you would like to submit a c...redit application you can contact us or visit our website. We usually get back to online credit applications within 1-2 hours. You must have applied for a car at a different dealership.

  • 1.0 out of 5
    May 12, 2015

    The dealer never responded back to my car availability request made on cars.com. I drove to the lot anyway to look at the vehicle and the guy there was... horrible. He gave me every reason in the world why he couldn't finance the car with a decent loan rate. Furthermore I asked if he would take cash and he had the nerve to tell me he doesn't make money on cash deals and he would rather finance the vehicle. I was applauded. This dealership prays on people with mediocre credit so he can charge high interest rates and make money. STAY AWAY!!!!!!

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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We respond to every lead from Cars.com in a timely fashion. We do accept Cash and we also finance. To get a decent loan rate you would have to have de...cent credit, we are not sure what your credit was, but if you had told the salesperson that you had bad credit more than likely enough you rate wouldn't be low. If you have good credit than we can finance you with rates as low as 3 or 4% (O.P.C.). Also no reasonable cash offer will be refused, but if you offered us less than what we bought the vehicle for, we are sure like any other used car dealership, would refuse that offer. We wish you Good Luck on purchasing your next vehicle.

  • 5.0 out of 5
    February 14, 2015

    Just bought an 01 expedition at a great price it only had 11500 miles on it my credit was horrible but Tim hooked me up with some in house financing I'm... satisfied I will definitely get another here thanks Tim

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    July 15, 2014

    I was not impressed by the service. I tell them which car I am interested in and he gives me a price which is a $1000 more than the car was advertised... for. Then the dealer asks what is my method of payment, I respond cash and he then tries to convince me that financing is a better method. I probably had sucker written on my forehead. So now he wants me to negotiate the price (keep in mind, I never test drive) but, reminds me twice that there is little room for a price drop. I respond I don't even how the car drives and you want me to come up with reasonable price for you. Now he goes into the office to talk to his boss for two minutes and comes with a cash price taxes and title fee included which is now $2000 more than the original price. I tell him have yourself a good day and leave. Bottom line I felt like I had no control, the car looked good , but for all I know the car was probably in a major accident and they were trying to hide it for as long as they could from me. Word of advice, do your homework on a car before you look at one.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    April 7, 2014

    For eager first time buyers, we were looking forward to a good shopping experience. Boy were we wrong! We called ahead and told the salesperson we were... traveling about 70 miles to see a certain vehicle only to arrive to see the vehicle parked within a maze! We were also told that we COULD NOT test drive the vehicle unless we did the paperwork first! They were unwilling to negotiate and very put out by our requests. I would not advise anyone to buy from this dealer!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We would like 1st of all to thank this prospective customer for choosing to visit us for their vehicle purchase. But unfortunately we can not sell a v...ehicle for less than what we paid for. We tried to explain to the customer that we need to negotiate a reasonable sales price. The customer than became upset and left. We would have loved to have given a discount to the customer, but it has to be all within reason. We are truly surprised by the 1 star we received for Customer Services, buying process, and quality of repair, and overall facilities. We hope this Anonymous buyer found another Lifted F250 for the price they wanted to pay.

  • 5.0 out of 5
    August 11, 2013

    Buying a used car is not an easy decision. Especially since I just moved to Downey from Texas. I had not owned a car in like 5 years. I found impress motors,... so I went in ... All I have to say is, that the sales person worked with me, and spent hours showing me cars instead of having me sit. When he gave me the price he told me no one could beat it. So I took the price contacted 10 dealers in LA, and man everyone who I spoke to said the price was quite aggressive and they could not beat it. I love my Car and the incentives I received from purchasing it. I'll update this with the other staff members that helped, But seriously if you are in the market for a car. this is a great spot

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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