Crown Chrysler Dodge Jeep Ram

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4.7
(119 reviews)
Visit Crown Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Service Sales
Monday 7:30am–8:00pm 9:00am–8:00pm
Tuesday 7:30am–5:30pm 9:00am–5:30pm
Wednesday 7:30am–5:30pm 9:00am–5:30pm
Thursday 7:30am–8:00pm 9:00am–8:00pm
Friday 7:30am–5:30pm 9:00am–5:30pm
Saturday 8:00am–3:00pm 10:00am–3:00pm
Sunday Closed Closed
New (616) 298-3748 (616) 298-3748
Used (616) 741-0057 (616) 741-0057
Service (616) 741-0095 (616) 741-0095

Inventory

See all 184 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2011.
Crown Chrysler is excited to be Voted West Michigan's Best Chrysler Dodge Jeep and Ram dealer! Adding these distinctive brands to the Crown lineup we continue to serve the West Michigan area with the best selection and prices on new and used cars and trucks! Crown Chrysler is committed to maintaining the personal level of service that the Crown dealerships are known for. We look forward to serving you soon!
Voted Best of Western Michigan by YOU for NEW Car Sales USED Car Sales Service and Detailing. THANK YOU!!!

Service center

Phone number (616) 741-0095

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–8:00pm
Friday
7:30am–5:30pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.7
(119 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Deal was seamless

Crown was honest and up front with everything, and turned the deal around quickly, even though I am from out of state. I've bought cars remotely before, but this was seamless. Sam Ledford our salesperson was great, and I would buy from her again. Her honesty was appreciated. The transaction went smoother than the dealerships we were dealing with locally in Chicago, Illinois, with no gimmicks to get you in the door, or added/increased prices as "Market Adjustments".

5.0

Easy to work with

I bought a Jeep Gladiator, I worked with Bo. No was knowledgeable and responsive. I had the deal all worked out so when I arrived at the dealership it was quick and easy.

Dealer response

Thank you, Allen! Congrats on your new vehicle!

5.0

Great Service

I met one of the best cars salesman’s out there named Chris! He helped me as best he could and answered all my questions—he was honest and didn’t hide anything. We almost had a deal but I backed out for financial reasons. If it wasn’t for those reasons, I would have bought the car. Highly recommend this dealership and Chris.

Dealer response

Thank you, Luke! We hope to be able to help again next time!

5.0

Great Subaru Experience

My wife and I had a pleasant experience buying our Subaru. I just ask for a quick process and a good price. I think we achieved that goal

Dealer response

Thank you, Patrick!

5.0

Replacing my car

I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.

Dealer response

Thank you! We appreciate your feedback!

1.0

Another disaster

I pulled in no one acknowledged me, they just kept staring at me. After 3 minutes someone came to help. I advised i was called to set an appointment for a part that had come in. I advised her i was told i had already paid for by the receptionist. Of which i didnt know i still needed work done.. Last night i decided to look at my paperwork from my last visit it has on there three or four things that need to be done to my car, it stated that i denied service for everyone listed .. First of all i was never even told these things needed to be done which look pretty serious flushes of transmission etc... So i guess my spirit stayed behind and told them no thank you to services needed unknown to me... Well anyhow the young lady said she would check on it,so one of the guys comes in and ask me why was i here. That they had put the part on already. And they didnt know why someone called me last thurs or fri to schedule this appt.. So now im waiting while this guy checks to see why they called me and set an appt. Because the part was put in already a week or two ago.... There is a real lack of effective communucation within their service.ok im tired of waiting for him to find an answer im leaving

5.0

Crown Jeep - Holland

I had slowly been looking for a 4 door Jeep Wrangler. The first dealership didn't answer my emails or respond to a voicemail. On a Saturday, we went in & met Ben Lindemulder. Test drove what I thought I wanted but what they had in stock is not what I wanted. He started looking right away. After getting home, my husband had a few changes to our list, Ben took it in stride. I went the next Saturday and Ben & I worked through options for getting a car in. He had it on Monday and I picked it up. The only wrinkle in that process was the other dealership put them off until late afternoon, and it was a drive for them to go get the jeep. Because it was late, even though it was not their fault, they came up with a plan to take care of me for the late delivery. The staff stayed late to get it ready, and do the paperwork. No grumbling about doing that. After getting it home, I found a little issue, and they were not obligated to take care of the, but they had me bring it back in. I've never had a dealership that works so hard to keep you happy.

5.0

Crown Jeep, dodge,chrylser of holland

Our salesman Bo Moore at Crown was exceptional. He answered all questions with no pressure to purchase or lease a vehicle. Greatly appreciated!

5.0

Great Experience

After a not so great experience at another dealership, we were pleasantly surprised by the down to earth, no pressure approach we received while working with Bo Moore. We were very specific on what features we were looking for in a Jeep and he took the time to track down a perfect match for us! I would recommend Bo AND Crown Motors to friends and family--and already have!

5.0

Great Experience

Looking to buy a new Hybrid but ended up purchasing a used Town and Country (long story) Rob was EXCELLENT!!! Would recommend Him as your number 1 go-to guy if you're looking for a new or used Chrysler vehicle no matter where you live. It will be worth the trip.

Read all 119 reviews