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Hendrick Kia of Cary

(798 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(798 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Kia of Cary from DealerRater.

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I’ve now bought two vehicles from Hendrick Kia in the

I’ve now bought two vehicles from Hendrick Kia in the past ten months. A 2024 Kia Telluride for me and a 2021 Kia Seltos for my daughter. Both Ivy and Daniel were fantastic to work with for new and preowned. They truly listened and made sure we understood the features of the cars and were completely satisfied before leaving with our vehicles. Special shout out to the Sales Manager Mitch Myers for also going above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Ppekera, we're happy you found our staff to be so supportive during your experience here at Hendrick Kia of Cary!

If you’re looking for a honest and professional salesman

If you’re looking for a honest and professional salesman go see Troy Smith! You will not be disappointed! He made my Sportage purchase easy and I’ll definitely be back to work with him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience!

Jeremy was a great help finishing the right truck for me

Jeremy was a great help finishing the right truck for me and making the process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Joe, we're so glad that we were able to go above and beyond your expectations!

Love my Sportage

Juan is great to work with. He made the buying process easy. Hes knowledgable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Oil change, tire rotation and recall notifications

My appointment was for 11:15 AM. While on line I had a family emergency. Ms. Jasmine kinky rescheduled me for 1:00. That was awesome service to me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Darkstar, thank you for your kind words and this wonderful review!

Remote car purchase

Very easy process and great customer service. Completely hassle free and delivered to my door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

George S., we're so glad that we were able to go above and beyond your expectations!

Danielle Reynolds was Awesome to work with she made

Danielle Reynolds was Awesome to work with she made the process So Easy.Thank you Again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Charles C, thank you for sharing your positive experience!

Remot Start Malfunction

Daniel was excellent, he's the reason I decided to revisit this location. Courteous, polite and very welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tumeka Davis, thank you for your kind words and this wonderful review!

Great people and great experience.

Great people and great experience. The facility is pleasant and I worked with Todd Adams who was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donna Prichard, we are glad we could help!

Daniel at Hendrick Kia is the BEST!

Daniel at Kia Hendricks is always SO helpful. He considerate of my time, knowledgeable, and gets the job done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hanna, we are glad we could help!