LaFontaine Buick GMC

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

LaFontaine Buick GMC Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2017

Are you looking for a hassle-free car buying experience without the stress? A car is often the second largest purchase y

...

ou'll make in your lifetime, and you want to enjoy the excitement of a new vehicle free of anxiety. Here at LaFontaine Buick GMC of Ann Arbor, our goal is to create a relaxing atmosphere in which you can make your decision in confidence. The sales professionals at our dealership are ready and able to assist you in shopping for your next new or pre-owned vehicle.

"The Family Deal: It's not just what you get, it's how you feel."

Service

Oil, Filter Change

$29.95 and up*

Tire Rotation

$18.95 and up*

Wheel Balance

$29.95 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
95 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    May 30, 2019

    I would give all zero. My car I financed for 11000 then I have put 3,000.00 into it and there is another $1,000 in repairs I contacted a lawyer for it... being a lemon but because of the fine prints and minor technicalities it wouldn't hold up in court. So i am stick with a crappy car that I have only had since February. I put the first $3,000 into it before I even made my first payment

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (734) 707-9368 to discuss your concerns, as your satisfaction is of utmost importance to us. John Millard at jmillard@lafontainemotors.com

  • 4.0 out of 5
    December 30, 2018

    very satisfied. Was an easy experience and dealer really help to get a deal done. Please look for David Hunt.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 31, 2018

    Nice dealership. Everyone is very pleasant and helpful... I would definitely recommend this to friends and family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    December 28, 2018

    I brought a brand new Buick Enclave from this dealer. Several things stick out to me. When u first did my first oil change at approx. 5000 miles it was... low 2 quarts of oil. The dealer said it may be because the engine did not break in yet and then he said that it was within OEM limits. I was not happy. This was I would say August 2019. Today I have roughly 14500 miles on the vehicle and I took it to the same dealer and I seen the dip stick when it was removed and the oil was on the bottom of the stick. The rep. Said looks like a quart low. I would say more like 1.5 to 3 quarts. Regardless, if I’m buying a new vehicle I do not want it burning any oil especially if it is new. my wish would be that the dealer would understand and help resolve the oil lost issue. Secondly, when you buy a vehicle from this dealer I was told you get two free oil hanged and two separate tire rotations. Wellll, my first oil change this year the dealer said I did not need it because the tires were new. Then, in October the representative said the tires are stil new and I don’t need it. Today, I went in for a third oil change in which I paid for ( approx. 45 bucks) and I asked being they I did not get my free roatations last time would they honor me my first free rotation today December 28, 2018 and I was told noooo. If this is the case why advertise free rotations during your first two oil change visits and have the dealer talk you out of it. Not a good way to do business. So I am stuck with a brand new 2018 Buick Enclave that has Burt 3.5 to 4 quarts of oil in 14500 miles and the repair facility who tells me it’s eithin limits and have done nothing to check why it’s leaking other than put it on oil watch. The question is after this story would you take it to this facility if you had a maintenance probably considering my story???

    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2018

    Great and finished 45 minutes early Very honest that they were running 40 minutes late, but done in 30 minutes

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sue we really appreciate your feedback! If there's anything further we can do for you, we are happy to help! Take care!

  • 5.0 out of 5
    December 14, 2018

    Dave Hunt gave excellent, professional service during my visit to obtain a new lease on my Buick Enclave.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are so happy to read such a great review about LaFontaine Buick GMC of Ann Arbor! Please let us know if there is anything else we can do for yo...u; we are more than happy to help!

  • 5.0 out of 5
    December 4, 2018

    The service and assistance that I receive from Dave Yanko to keep maintenance costs affordable are much appreciated. Thank you!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting your experience with Dave! Have a great day!

  • 5.0 out of 5
    December 1, 2018

    Great customer service. Treat you just like family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Anthony, we are very happy to have provided you with such a positive experience! Have a good day!

  • 5.0 out of 5
    November 26, 2018

    Thank you for fixing my car. My service advisor did an excellent job at accepting my car and advising me on the issues.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Justin for taking the time to let us know how we did. We hope you have a great day!

  • 5.0 out of 5
    November 15, 2018

    TJ took excellent care of me and my 2008 Buick Enclave as usual, ESPECIALLY since his Techs found the source of an aggravating bliss from a previous repair... here. AWESOME! Although I live quite a distance, I continue to come here for service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Steven, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, LaFontaine B...uick GMC of Ann Arbor

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