Cottage Grove Chrysler Dodge Jeep RAM

Reviews

Average Ratings

5.0
43 lifetime reviews.
  • Amazing!!

    After a lot of research I settled on the Jeep Renegade. I knew I wanted the Trailhawk model for its 8.7 inch ground clearance and capability to ta...


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    After a lot of research I settled on the Jeep Renegade. I knew I wanted the Trailhawk model for its 8.7 inch ground clearance and capability to tackle all terrain. Ultimately after a bad experience in the Eugene dealership, my sister suggested I go to Cottage Grove. I cannot express properly how amazing the staff is in Cottage Grove!!! Everyone was friendly, honest, and fair. They showed great integrity in how they treated me and made me feel respected, as well as valued. I could not have asked for a more positive experience! Before I left I made sure to grab some of the staff's cards and have already given a few of them out to friends (who also had bad experiences at the Eugene dealership). I love my Renegade Trailhawk and will certainly go back to Cottage Grove for my next vehicle! ***I went to the Eugene dealership and tried to test drive a Trailhawk, but the lot only had the Latitude or limited models. I called and made an appointment at the Eugene dealership, but when I came in they again didn't have a Trailhawk on the lot (they had one in transit that they wanted me to buy without test driving) and the person I made an appointment with wasn't even in work that day! Worst experience! Most of the sales people acted like I wasn't worth their time.....Beyond disappointed! It is not okay to dink around customers!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Debbie

    All the CG sales team (Jeremy) were low key, friendly and very helpful. There are a lot of bells and whistles to learn with our new Jeep and Jere...


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    All the CG sales team (Jeremy) were low key, friendly and very helpful. There are a lot of bells and whistles to learn with our new Jeep and Jeremy was very patient and helpful with all the questions we asked of him. This is the 3rd Jeep we have purchased at the CG dealer and have enjoyed working with the folks, beginning with the receptionists, sales teams and the financial team. We will definitely return when we need our next new Jeep.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Used vehicle purchase

    Brock and the team met my expectations with both professionalism and efficiency. This made my buying experience worth the drive to Cottage Grove. ...


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    Brock and the team met my expectations with both professionalism and efficiency. This made my buying experience worth the drive to Cottage Grove. I would purchase again from this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • No stress unbelievable

    I'd heard in the past that this dealer has a great service center but I had no idea what to expect from the sales department. I was pleasantly sur...


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    I'd heard in the past that this dealer has a great service center but I had no idea what to expect from the sales department. I was pleasantly surprised when I found a used car online that was in my price range and just the model I wanted. Yesterday I called and told a salesman (Jeremy) I wanted to test drive it today on my lunch hour. Also, I applied for financing online yesterday. Then today I went and test drove it --the car was already up at the front of the dealership waiting for me the salesman was no pressure answered all my questions The financing piece was easy and I got a better interest rate than I hoped for. Great experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A++++

    Just bought my 2nd vehicle from Jeremy at Cottage Grove CDJR and once again I'm very satisfied. I never feel pressured and they always find me wha...


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    Just bought my 2nd vehicle from Jeremy at Cottage Grove CDJR and once again I'm very satisfied. I never feel pressured and they always find me what I'm looking for. I was in and out with my new Chrysler Pacifica in around 15 mins. I have 2 little ones so they made the process as fast and easy as possible for me which is greatly appreciated. I will always check here first when getting ready to purchase a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • THE BEST dealership ever!

    I love my new Dodge Challenger! This dealership is by far better than any I've ever been to. My sales representative Jeremy Ralston was so nice an...


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    I love my new Dodge Challenger! This dealership is by far better than any I've ever been to. My sales representative Jeremy Ralston was so nice and understanding. I walked in unsure of what I could buy & I walked out happier than ever. I highly recommend Cottage Grove Chrysler Dodge Jeep Ram to anyone looking for a new or used vehicle. Thank you so much for your kindness and making the purchase hassle free. It was a fun environment and you have great people working there. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome buying experience!

    Had a great experience!! We were looking for something a little bigger than my car, but not as big as some of the bigger SUV's. I had been doing r...


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    Had a great experience!! We were looking for something a little bigger than my car, but not as big as some of the bigger SUV's. I had been doing research on different models and prices and was blown away. Keeping my eyes peeled I came across a Jeep online that was located at the CDJR in Cottage Grove and thought no way that price is right! I showed my wife and we decided to go take a look after I got off work. Already being preapproved through a credit union I figured it couldn't hurt. Walked in at 5:45pm to test drive. Loved it. Got back to the dealership fully expecting to have to argue with the sales guy about how much we were going to pay. NOPE! What I saw online was what I paid! Mind you we already had this particular vehicle booked out through the credit union and it came in $3,000 below MSRP and was a total of $7,000 below the average of other brands. DEAL! Got all the paperwork out and showed us other options, but were NEVER pushy about any part of the process. Drove away from the dealership at 6:45pm with my brand new car! One hour was all it took and there were no gimmicks, no pressure for extras, and they were completely upfront about EVERYTHING! Would recommend Paul and Jeremy at CDJR in Cottage Grove again and again. If I am ever in the market for these brands again I know the first place I am going!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • BEST EXPERIENCE EVER

    BEST EXPERIENCE we have ever had in buying a truck! Buying a vehicle can be frustrating, we were very hesitant about stopping just to even look at...


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    BEST EXPERIENCE we have ever had in buying a truck! Buying a vehicle can be frustrating, we were very hesitant about stopping just to even look at one. Thank you Farren, Paul and everyone for making our experience wonderful! I would highly recommend you! We love our new truck!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • SATISFIED WITH THE PROCESS & BROCK ALLEN

    Walked into the showroom, knew what I wanted. Brock Allen was a great sales person and am totally satisfied. Great experience!! And love my truck!!


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    Walked into the showroom, knew what I wanted. Brock Allen was a great sales person and am totally satisfied. Great experience!! And love my truck!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service

    this is my second van from here. the people were amazing . jeremy was great at working with us to get the payments we could afford and has gone ab...


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    this is my second van from here. the people were amazing . jeremy was great at working with us to get the payments we could afford and has gone above and beyond in helping when issues came up. Paul was also amazing and did more then h e needed to in order to help us

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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