Hendrick Chevrolet Cadillac

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Sales 1:00 PM - 5:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 1:00 PM - 5:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.9
46 lifetime reviews.
  • Great experience

    Your staff is friendly, courteous and professional. The problems with my car were fixed right the first time around and the level of communication...


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    Your staff is friendly, courteous and professional. The problems with my car were fixed right the first time around and the level of communication was fantastic. Best experience I've ever had with a dealership service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Be sure to check what was done at the dealership

    Just today, one day after my oil change and tire rotation, I noticed on the way home from work my truck driving differently. I promptly checked my...

    Dealer Response

    Thank you for your review. We sincerely apologize that you did not receive the exemplary customer service we pride ourselves on. We would apprecia...


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    Just today, one day after my oil change and tire rotation, I noticed on the way home from work my truck driving differently. I promptly checked my tires even though my TPS monitor said everything matched. The factory specs say the proper inflation levels are to have 60 PSI in the front and 70 in the rear. Upon manually checking the pressure, the actual readings of the tires were 70 in the front and 60 in the rear. So it appears the tech just swapped the tires but never actually adjusted the pressure or reset the placement. I also have no way of adjusting the placement of the tires to read differently on the TPS monitoring system. I did however properly inflate/deflate my tires to match the door jam specs; what the tech failed to do. Very dissatisfied with this experience at the dealership with getting my vehicle serviced.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review. We sincerely apologize that you did not receive the exemplary customer service we pride ourselves on. We would appreciate the chance to speak with you further regarding this visit. Please reach out to our Service Manager, Shawn Branham, at 704-289-8444.


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  • 2017 Chevy Camaro 1SS w/ 1LE package

    We had an AWESOME experience with Daron. Thank you for all you guys did for us. We would highly recommend this dealership. We drove 6hrs to get t...


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    We had an AWESOME experience with Daron. Thank you for all you guys did for us. We would highly recommend this dealership. We drove 6hrs to get this car, and it was well worth it!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2015

We are located in Monroe, NC and have the largest selection of Cadillac and Chevy vehicles in the area. Whether you're driving through looking for an alternate Charlotte Cadillac dealer or here in town, you'll find our no-pressure buying atmosphere second to none. We have an exciting selection of new Cadillac and Chevy vehicles for our shoppers traveling from Charlotte, NC and beyond. We want to be your Monroe Cadillac dealership and have an inventory sure to have what you are looking for. We also offer an extensive inventory of pre-owned cars, trucks, and SUVs on our lot. If you've had your eye on a Chevrolet truck like the Silverado, a crossover like the Chevy Equinox, or a luxurious Cadillac CTS, now is the time to visit our Monroe Chevrolet & Cadillac showroom near Charlotte and drive home in one. Request a quote, research financing, or contact us today to find out how we take the hassle out of the buying experience and make your purchase or lease simple.

"Monroe, NC Dealer Serving Charlotte to Concord, NC Cadillac Chevrolet Shoppers"