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Reviews

Average Ratings

4.4
427 lifetime reviews. Includes reviews of Atlantic Volkswagen from DealerRater.com
  • My experience at Volkswagen.

    I would like to thank all the people that assisted me in my vehicle. They were very kind and patient throughout the process. Mr. Reuben who wrote ...


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    I would like to thank all the people that assisted me in my vehicle. They were very kind and patient throughout the process. Mr. Reuben who wrote up the transaction. Michael who had the final say and made it happen and Liliana who did the paper work. Thank you very much you are a great bunch of people. God bless you all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Carole

    We had a terrible experience at Atlantic VW . I was told they would wave the fees on the car if I was interested in taking the car that week. I ca...


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    We had a terrible experience at Atlantic VW . I was told they would wave the fees on the car if I was interested in taking the car that week. I called the salesman 2 days latter told him I would be in on saturday ...when I arrived ready to purchase we where told the sales manager would not honor the previously negotiated price . Watch out for FEES !!! I also was very unhappy with the fact that they held on to my CC in the back room for the entire time I was there ..... at least 2 hours . NOT a Good Policy . The salesman however was somewhat nice but the sales manager was not.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best customer service
    April 15, 2017

    This gentleman helped us out so much when we were looking for a car. He was extremely patient with us, and showed us all our options explaining in...


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    This gentleman helped us out so much when we were looking for a car. He was extremely patient with us, and showed us all our options explaining in depth the paperwork we were signing. I would highly recommend going to see him if you're considering buying or leasing.

    Does recommend this dealer

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  • Great Service Manager
    April 12, 2017

    Took my 2016 Jetta in for Service the other day. I'm always greeted by Joe Romano, The service manager with a big friendly smile. He always goes ...


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    Took my 2016 Jetta in for Service the other day. I'm always greeted by Joe Romano, The service manager with a big friendly smile. He always goes out of his way to make sure all my needs are met and that extra mile to make sure I am satisfied. It is an absolute pleasure to deal with this service dept. And a big shout out to Paul Hart, the sales manager for honoring a coupon that was no longer accepted. Again, couldn't be happier with these guys at Atlantic VW. This is the reason I keep coming back !!

    Does recommend this dealer
    Came in for service or repair

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  • Car buying made easy
    March 11, 2017

    Xavyer is just great at what he does, he made my first car buying experience a breeze. I would definitely recommend him to friends and family. He'...


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    Xavyer is just great at what he does, he made my first car buying experience a breeze. I would definitely recommend him to friends and family. He'll make sure you leave happy and confident with what you bought.

    Does recommend this dealer

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  • Everyone should go see Xavyer
    March 11, 2017

    Xavyer is the best salesman I have ever had. He is so good that i probably would not concider him a salesman as much as just an all around great g...


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    Xavyer is the best salesman I have ever had. He is so good that i probably would not concider him a salesman as much as just an all around great guy. I am always skeptical when walking into a dealership. I think that they are all trying to con me... but fortunately I was mistaken. Xavyer went above and beyond to help me. His excellent customer service put my mind at ease. He answered every question that I had and I left with a smile and a brand new car. Basically, everyone should go to Xavyer to buy a car.

    Does recommend this dealer

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  • Excellent Customer Service
    March 11, 2017

    When ever i go looking for a new car i am a nervous reck. Once i stepped foot into Atlantic Volkswagon and was greeted by Xavyer, he made me feel ...


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    When ever i go looking for a new car i am a nervous reck. Once i stepped foot into Atlantic Volkswagon and was greeted by Xavyer, he made me feel comfortable and welcomed with his customer service. He helped me with all my questions and made sure i didnt leave without any uncertainty. My experience with Xavyer is one i never had with a car deals man. The man is the truth.

    Does recommend this dealer

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  • customer service
    March 11, 2017

    This dealership has great customer service and Vincent Pallotta was so patient and found me the right car. I would recommend my friends and famil...


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    This dealership has great customer service and Vincent Pallotta was so patient and found me the right car. I would recommend my friends and family to this dealership. Friendly and warm

    Does recommend this dealer

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  • Great experience buying my second car
    March 11, 2017

    Buying my first car, was an awful experience at another dealership on Long Island, so I decided to try Atlantic Volkswagen to buy my second car. I...


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    Buying my first car, was an awful experience at another dealership on Long Island, so I decided to try Atlantic Volkswagen to buy my second car. I was greeted by Xavyer, who was very welcoming and understood the type of car I wanted, immediately. Xavyer carefully listened to what I was looking for and also understood my budget. He suggested vehicles that he knew were budget-friendly, but also vehicles that I would like. He was very kind and friendly. I did not feel like I was being "got over" like I did when I bought my first car. From the entire process of from waking in to walking out with my car, Xavyer made that process 100 times better. Great car salesman and I would recommend anyone to see Xavyer! Customer service was 5 stars with Xavyer.

    Does recommend this dealer

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  • mileading customers with hidden fees
    March 9, 2017

    BEAWARE HIDDEN FEES , THEY WILL LIE TO YOU i called in for 2016 passat , and spoke to mike (sales manager ) i am about an hour away from there we...


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    BEAWARE HIDDEN FEES , THEY WILL LIE TO YOU i called in for 2016 passat , and spoke to mike (sales manager ) i am about an hour away from there we agreed on the price , i said when i get there i dont wanna be suprised with hidden fees , he said come in , after an hour drive i got there he come up with extra $1950 , I HAVE THEM LISTEN TO RECORDINGS HE WAS STILL TRY TO LIE ,be aware before you go there , have them send you buyers order with all the fees ,dont waste your time , they are the biggest lier ever

    Does not recommend this dealer

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