Luther Alfa Romeo & Fiat of Minneapolis

New 888-412-4697 Dealer Website
Used 888-392-6674 Email Dealer
Service 866-544-3148

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Reviews

Average Ratings

4.9
231 lifetime reviews.
  • Fiat is where it's at!

    I bought my little Fiat here almost 2 years ago now and always take it here to be serviced. The staff here is absolutely the best. They are friend...


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    I bought my little Fiat here almost 2 years ago now and always take it here to be serviced. The staff here is absolutely the best. They are friendly, helpful, quick, and knowledgeable. The service staff is great. I always feel like they're being honest - never recommending things I don't need. The front desk receptionist is always welcoming and offers me something to drink right away. And my man, Johnny Hoy who sold me my car 2 years ago is just awesome. Remembered me and came over to chat while I waited. Such a great guy. I would recommend this dealership/service center to anyone. You won't be disappointed!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Service from Carl as always!

    Carl came through once again with excellent service and in such a short amount of time! Not only did he explain everything that had to be done wit...


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    Carl came through once again with excellent service and in such a short amount of time! Not only did he explain everything that had to be done with my car, but he was very courteous and professional. Since I bought my car over 3 years ago, there have never been any surprises - everything promised happens just as expected and everyone there is so pleasant!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Exemplary Service

    From the dictionary ... "ex·em·pla·ry- ADJECTIVE- serving as a desirable model; representing the best of its kind:" The service department at ...


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    From the dictionary ... "ex·em·pla·ry- ADJECTIVE- serving as a desirable model; representing the best of its kind:" The service department at FIAT Minneapolis is exactly that and is why after three years of ownership I continue to come to FIAT Minneapolis for service even though there are now studios/ dealers much closer to me. Came in New Year's Eve to have a clutch recall addressed and an oil leak looked at. A few hours later I was on my way, recall done and oil leak fixed. Raxem lets you know up front what the cost will be before they go ahead with the work and he returns your car to you cleaner than when you brought it in thanks to a complementary hand wash. And it's all done with a smile. Pretty much the same people are still here in service (and sales) as when we bought my FIAT three years ago. In a business where employment lifespan is measured in months and sometimes weeks, that says volumes about the people and the business that employs them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I really like my 500L fiat

    Always friendly, always informative, always, the floor staff is alert to customer needs. I like being there, just wish it wasn't a couple of hour...


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    Always friendly, always informative, always, the floor staff is alert to customer needs. I like being there, just wish it wasn't a couple of hours drive each way

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Big service for a small car

    As a car owner for the past 65 years I have experienced garages throughout the world mostly in Europe and now in the U S A this one is exceptional...


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    As a car owner for the past 65 years I have experienced garages throughout the world mostly in Europe and now in the U S A this one is exceptional both Carl and his sidekick Mohammed are experts at customer service. They get things done express whilst you're offered coffee and comfort in the showroom where you can sort out your next purchase options, though as our Fiat 500 is so well serviced we won't be buying for some months. Really recommended as well above average, the tops.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • I feel comfortable with these people.

    I hate buying cars and dealing with dealerships, but I thought when I bought my Fiat it was a pretty easy experience. However, I would give them ...


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    I hate buying cars and dealing with dealerships, but I thought when I bought my Fiat it was a pretty easy experience. However, I would give them the highest ratings for their service department. Service is excellent. The shop is clean, and they'll invite you to come and look at what they're doing if it is relevant. And I get treated well. They wash the car too.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Review

    Great service. Friendly staff.Great staff, staff, staff, really great staff. Really really great staff.


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    Great service. Friendly staff.Great staff, staff, staff, really great staff. Really really great staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service Appointment

    Overall, I like this dealership, however I was disappointed that they didn't even replenish windshield fluids during my oil change, especially goi...


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    Overall, I like this dealership, however I was disappointed that they didn't even replenish windshield fluids during my oil change, especially going into winter. Even Jiffy Lube does this.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Fantastic Service Department!

    I bought my 2015 Ford Flex from them back in Sept. There was a chip in the windshield that I didn't notice when I took possession of the car, so ...


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    I bought my 2015 Ford Flex from them back in Sept. There was a chip in the windshield that I didn't notice when I took possession of the car, so they replaced the windshield when I brought it back in, free of charge. The company who did the glass work didn't glue the rearview mirror properly, and it fell off. The Service Dept. had me bring it, and it was fixed free of charge, and they hand washed the car for me. They are always so positive and friendly! Phenomenal customer service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Chevy Silverado

    Everything went really smoothly and they were able to get me the truck I wanted without any hassle. They were able to answer my questions and get ...


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    Everything went really smoothly and they were able to get me the truck I wanted without any hassle. They were able to answer my questions and get me a very fair deal on my truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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