I have been looking around for a Porsche and have had experience with Audi of Southampton. I have been in several times and got full attention each... time. I will for sure buy my next car there.
I brought my car in for the airbag recall. There were no warning lights on, but I was told to replace the airbag. I took the car home after the airbag... replacement and the next time I started the car, the dashboard airbag warning light was on. I called the dealer and they said despite just working on that very item that had no warning light on prior to their working on the item, it was something else. They want money to "fix" the airbag warning light on the airbag they just installed.
Response from the ownerI am sorry the airbag light is on, but it is not due to the airbag replacement. The drivers side seat belt buckle is faulty and... needs to be replaced, and is the cause for your airbag light coming on. The estimate to replace it is on your last invoice and we would be glad to order the part for you and take care of this issue for you.
From the start of my journey with my salesman Brian McCave I have had nothing but a positive experience with Audi of Southampton.. Brian made my purchase... effortless!!!. And to top that the staff of service advisors Kristen, Jacque and John have always been courteous and professional, timely and just an absolute pleasure to work with!... I couldn't be more happy with my car and the dealership.... did I mention I LOVE my car!?!... AnthonyF
Audi Brand Specialist
I've had my car serviced at Audi Southampton numerous times. They have always fixed the issues with the first visit. They are very professional, curteous... and accommodating.
Extremely friendly and warming, knowledgeable and helpful! Torr Marro was just amazing. I will definitely recommend Southampton Audi to all of my friends... and family!
AS A LONG-TERM PORSCHE OF SOUTHAMPTON CUSTOMER I HIGHLY RECOMMEND THEM FOR THEIR SALES AND LEASE DEPT. and FOR ALL YOUR SERVICE ISSUES ROUTINE OR SPECIALIZED....
Amazing experience leasing the most amazing car! Hildy was very nice, professional and extremely helpful through the whole process. She explained everything... thoroughly and took her time. It was quick and easy. She made sure I could drive out my new car as soon as possible. I will definitely refer my family and friends to her! Thank you, Hildy, for all your help and patience, I love my new car!
Excellent sales and service experience with Audi and Porsche. Best experience with a dealership ever. Have used this Audi and Porsche dealership for years.... They are a pleasure to work with and are polite and professional.
Audi Brand Specialist
My 2017 Porsche Cayenne S unfortunately received a flat tire today at Car Wash. I called Porsche of Southampton to try and fix this issue. They asked if... I needed a loaner car and when I said yes they said they could give me one on the 18th....as if I should drive around on 3 tires for 3 weeks. Then they said they could fit me in tomorrow but said they didn't know how long I would be hanging out there..You would think for the prices you pay they would be more accommodating and friendly..would NOT recommend!!
We all know the stereotypical car salesman - pushy, theatrical, persistent, and self-interested; well our experience with Jason Smith in Southampton was... far from that. Jason is young, knowledgable about cars and today's technology features, but most importantly he's sincerely interested in customer satisfaction and meeting customers' needs. We explained our initial thoughts and then the questions began, enabling Jason to qualify our needs and point us to a selection of three different cars. He gave us time to think and stepped away enabling us to talk amongst ourselves. He clearly outlined options and effectively steered us to a final decision and our purchase. Our choice meant the car had to be built to our specs which took several months, but Jason kept us apprised of the status. We LOVE our new car, the first new car we've bought in nearly 30 years, and Jason has graciously allowed us to contact him for "additional hands-on training" for some of the sexy, tech features. If you go to Porsche or Audi of Southampton, we recommend you specifically ask for Jason Smith.