United Imports in San Jose, CA treats the needs of each individual customer with paramount concern. We know that you hav
e high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
"We treat our customers with paramount concern."
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We went to United Imports to look at a BMW X5. The dealership is chaotic, no parking... and worst was that the sales person essentially ignored us despite... an appointment. He opened up two cars for us to look at and went away to work with another customer. Despite our efforts to get his attention, he ignored us and we had to walk away without ever getting a chance to look at the cars or have any discussion.
PJ, that is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The United Imports... Team
I want to thank Sandra. She was very honest, and hard working to help me get the vehicle that 'I' wanted. She made it happen. Thank you once... again Sandra and thank u United imports.
Thank you for taking the time to write about your experience with us, Omar! At United Imports, we work very hard to provide each of our customers wit...h a personalized and hassle-free experience. I am happy Sandra was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The United Imports Team
I flew in from Phoenix az to purchase my 2015 BMW X4. Comparably equipped X4's in Arizona are $3000 more than United Imports price. But none had the... color combination I wanted anyway. United did. Isaac knew the vehicle inside and out and didn't pressure me to buy. Transaction was smooth and quick and I was on my way back to Phoenix before the sun set. Btw, they have sooooooo many very nice pre owned vehicles. If cars are your weakness, stay away . You will want to buy something.
Kip, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at United Imports! If ther...e is anything else we can do for you, please feel free to give us a call. Sincerely, The United Imports Team
Search in internet and purchase more convenience at dealership. Seems like there was an honest sale on a used car with reasonable price.
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to s...how you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, The United Imports Team
Great service Very friendly also help me get extra key fob Made arrangements with the dealer to get a new fob for my Lexus
Thank you for the great feedback, Shiraz! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to ...us if you have any questions or concerns. We look forward to serving you again. Sincerely, The United Imports Team
No haggle pricing, knowledgeable sales staff and great inventory. The Salesperson was energetic and helpful to find me the right car.
We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Th...e United Imports Team
Selection of cars for the most part is good, however a close up of inventory, not so good. Detailer was not even qualified to detail cars, lazy, slow and... not interested.
Victor, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow ...and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The United Imports Team
I worked with Sandra who was exellent to work with and went well beyond the typical service anyone would expect.
Thank you for your great review, Abe! We're glad to have Sandra on our team and that we could provide you with a positive experience. If you ever... need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The United Imports Team
Sami Farakesh was extremely attentive and informative about the car. She made periodic checks and made me aware of other interests in the car and other... similar inventory. Her ability to engage and communicate effectively represented United Imports well.
Thank you for leaving this remarkable feedback George! We appreciate your comments and are happy to hear that our team was able to meet your needs. We... always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Sincerely, The United Imports Team
Lopez was fantastic to work with. Detailed and friendly. Would recommend the dealer to friends in the Bay area.