Bob-Boyd Alfa Romeo FIAT

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
81 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 9, 2018

    Test drove the 2018 Alfa Romeo Giulia--made me forget about the Audi, BMW, and Mercedes test drives. Excellent car, excellent deal and excellent experience... with Matt Bond at the dealership before and after the sale.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for letting us know about your visit. We are happy to know you enjoyed the test drive.

  • 5.0 out of 5
    September 26, 2017

    On a whim I went to test drive a new Fiat 124 Abarth out of curiosity. Originally I'd been thinking about purchasing a new Mazda Miata RF Club, but liked... the overall appearance of the Abarth better, and thought I should give it a look. Morgan gave me a test drive and was very low-pressure regarding my intent to purchase. I walked away after exchanging contact info, half expecting to be hassled and haggled over the coming week. The fact that I wasn't was a very pleasant surprise. Almost a week later I reached out to Morgan with a pretty straightforward statement of what I was able to do and offer in order to purchase the car. Via email (my preferred way to communicate) we exchanged information back and forth needed to get close on the deal. I went to the dealership the next day, and thanks to Morgan being so straightforward we were able to find our middle ground and close the deal in very short order. I'd definitely recommend this dealership to friends.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 1, 2017

    My husband & I visited the dealership with the intention to just look at Fiat Spiders. We were met right away by a friendly sales person. He urged us to... take one out for a test drive and we fell in love with the car. The whole dealer experience was great! The sales person was very knowledgeable about the vehicle which was impressive. After the purchase he assisted us in connecting our phones to the car via bluetooth. Great car and a great dealership experience!

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    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    June 24, 2017

    Unable to rate on a sale, vehicle I am interested in is not in dealer inventory. Sales associate promised to call in two weeks when he received his new... inventory. It's been five weeks, I guess they haven't received their new inventory yet.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    October 18, 2016

    I purchased from Bob Boyd Fiat after visiting several dealerships not really knowing what kind of car I wanted. After test driving the Fiat 500X I was... in love! The car is sporty and fun to drive - I love it!! Bob Boyd Fiat made the process so easy - answered all my concerns and questions without pressuring me into buying something. They wanted me to be happy with my purchase. This is exactly how I want to shop for a new car! Thank you Matt Bond for making this the best car buying experience!!! I will not only recommend Bob Boyd Fiat to friends and strangers I will keep coming back because of their excellent customer service, excellent quality, and friendly atmosphere!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 5, 2016

    My Wife went in to meet Alex C. Who was going to help her look at into purchasing a used Nissan Juke but it was sold by the time she got there. Alex helped... her with finding a new car in our price range. Alex showed her a 2014 fully loaded Fiat 500L, which she test drove and fell in love with. Alex was so helpful and pointed out all the amazing features of the Fiat and ensured my wife that the car was safe, reliable, and gets really good gas mileage. After my wife was done looking at the car, she wanted me to come by and test drive and make sure I liked it too before we bought it. Alex helped me make up my mind and I bought the car for my wife. My wife absolutely loves the car and everyone at Bob Boyd Fiat was very down to earth and super helpful! We will definitely be going back when it comes time for me to get a new car!

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much

  • 5.0 out of 5
    January 30, 2016

    I had a great experience from the moment I walked in the door until I drove off, having purchased the Dealership Manager's Abarth demo. Alex Caxide met... us at the door and was very accommodating during the sales process. I worked with the Manager to agree on a price. It was a brief process resulting in a fair price. Usually the dreaded trip to the Finance office is the worst part. It was quick, fast, respectful and no hard sale to buy other products or services.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much

  • 5.0 out of 5
    December 13, 2015

    Alex and Mark were great! I was nervous about buying a car, since it had been almost 10 years since I had made a car payment! The car that I had originally... went to see had already been sold, but Alex showed me another car and I fell in love with it. Mark made the financing process easy and stress free. I will definitely return!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your buisness

  • 5.0 out of 5
    September 25, 2015

    After researching three cars, we began to focus on the Fiat 500L. There are not a lot of 2015's out there, but we saw one we thought we'd like on Bob Boyd... website. Although it was a further drive from another Fiat dealer, we thought it may be worth it to drive farther. Their lot had a good selection and showroom is very nice. Morgan Cromwell greeted me and I gave a quick summary of what we were interested in. Luckily, he checked on one particular color that was hard to find and brought it out front for a test drive. Just what we were looking for. Morgan and Matt did a nice job of working out the numbers and Mark was excellent at finishing up the paperwork. They had to order all weather mats but got them in the next day and Morgan brought them out to me to save me a trip back to their lot. That shows great customer service AFTER the sale. Nice work to all.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much.... Welcome to the Bob-Boyd Family Remember Send someone in that buys and we will send you to dinner

  • 4.0 out of 5
    September 15, 2015

    Alex Caxide was awesome! He saved me time by doing as much as he could online & via phone. He was very accomodating to my schedule availablity and financial... requirements. He did everything he could to make my car buying experience enjoyable. The only down side was that the detailer was not available and a reflector was missing from my Fiat that had to be replaced, which required me coming back a week later. Overall, I think everyone did a good job and I would definately buy another car from them or would recommend others to do so.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much.... Welcome to the Bob-Boyd Family Remember Send someone in that buys and we will send you to dinner

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