John Elway Chevrolet - Broadway

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Reviews

Average Ratings

4.3
288 lifetime reviews. Includes reviews of John Elway Chevrolet - Broadway from DealerRater.com
  • John Elway Chevrolet

    Best Dealership in Colorado, it's not just the huge vehicle selection that make this place great it is the hardworking and dedicated staff!! This...

    Dealer Response

    Gage - We know your time is valuable and appreciate you taking the time to share your thoughts. We appreciate your loyalty to our dealership. Do...


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    Best Dealership in Colorado, it's not just the huge vehicle selection that make this place great it is the hardworking and dedicated staff!! This is the 2nd vehicle I have bought from John Elway Chevrolet and both times have been a great experience! Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Gage - We know your time is valuable and appreciate you taking the time to share your thoughts. We appreciate your loyalty to our dealership. Don't forget that we have a friends and family referral program. If you salesperson did not explain this please call to get all the details. We hope you are enjoying your new vehicle. The Elway Team


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  • John Elway Chevrolet

    I was given a price on the phone for the lowest model of my car. I was told by the appraiser it would go up from there depending on the features ...


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    I was given a price on the phone for the lowest model of my car. I was told by the appraiser it would go up from there depending on the features of my car. I was honest with them about the hail damage and dings on a 9 year old car. It had low mileage, excellent mechanically and impeccable inside. They did take off for the hail damage but NEVER looked at the high end model features and added them in. She took my keys to have the manager drive the car, who I never met, he never said hello, she disappeared for 20 minutes or more. I told them it was a drive during rush hour for me and the appraiser told me it would be worth the drive. Not only wasn't it worth the drive, I felt I was totally deceived. Awful experience!!!!!!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Awesome Customer Service!!
    June 16, 2017

    Taylor Yates is very helpful and great to work with. Would definitely come back and recommend to a friend! Very professional and friendly. Than...


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    Taylor Yates is very helpful and great to work with. Would definitely come back and recommend to a friend! Very professional and friendly. Thank you!

    Does recommend this dealer

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  • Awesome Experience!!!

    Taylor Yates was the absolute best. He was friendly and easy to work with. He was so helpful and even stayed late to help complete the deal. Hi...


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    Taylor Yates was the absolute best. He was friendly and easy to work with. He was so helpful and even stayed late to help complete the deal. Highly recommend making a trip to see him. Jerry is a bonus!! Thanks guys for making it so easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great customer service

    A number one group of people. I will certainly see them future car buying


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    A number one group of people. I will certainly see them future car buying

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • certified pre-owned truck with 6000 miles
    May 10, 2017

    Just picked up this truck from service for the 3rd time in a month, once again it's not fixed, I can not stess enough, how many chances do I give ...


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    Just picked up this truck from service for the 3rd time in a month, once again it's not fixed, I can not stess enough, how many chances do I give them an opportunity to "make it right". Cherping in left front. They diagnosed noise was in the right rear. They said they were going to machine the RR rotor, I told them, DO NOT, the noise is not coming from that side. I dropped my truck off Monday morning first thing in the morning with bearing noise and a lack of power issue. I received a call at 3pm on Tuesday telling me about noise in the Right Rear and what they they were going to do to fix it. After telling them "DO NOT TOUCH that side your? diagnosis is incorrect I'll come pick up my truck and take it elsewhere, I explained to the service manager I'll take him for a ride when I pick it up to show where the noise is coming from. When I arrived to pick up my vehicle the service manager explained to me they had machined the right rear rotors and fixed the problem. We went for a ride... NO, same cherping noise and growling sound from left front. So not only did they not fix the truck, they machined a brake rotors that tows a 8000 lb. Toy hauler to minimum spec. STAY AWAY FROM THIS DEALERSHIP, I have multiple situations like this in the last 14 months. When we pay $60000 for a vehicle, or $40000 for a different vehicle, $100000 in vehicles in a year from a car dealership, and over $2500 in services and repair. They could do a little better job. Or maybe just keep jerking you around. I guess I have a different out look on loyalty

    Does not recommend this dealer
    Came in for service or repair

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  • used car

    No used car salesman available for several minutes. In their defense I did show up unannounced to do a test drive. The vehicle I was interested ...

    Dealer Response

    Rick - we are sorry to hear about your experience. Our GM, Josh Letsis would like to personally help you search for a vehicle if you are still in...


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    No used car salesman available for several minutes. In their defense I did show up unannounced to do a test drive. The vehicle I was interested in was nowhere to be found. Searched all over the lot. After 45 minutes, I had to go back to work so never even saw it. I'm in the market for a newer truck but it won't be from this lot.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Rick - we are sorry to hear about your experience. Our GM, Josh Letsis would like to personally help you search for a vehicle if you are still in the market. He can be reached at 303-789-6205. We do apologize for your time spent at the store with no success in finding the truck you were looking for. The Elway Team


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  • certified pre-owned truck with 6000 miles
    April 28, 2017

    This is my second certified pre-owned truck from this dealer, my first one had so many issues I traded it back to the dealer. Thinking maybe it wa...


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    This is my second certified pre-owned truck from this dealer, my first one had so many issues I traded it back to the dealer. Thinking maybe it was just a bad apple. After returning to the service department every two months for over a year and having to pay for repair work that was brought up prior to warranty expired, didn't get diagnosed correctly untill the warranty was up. Long story even longer I traded my 50000 mi truck on a 6000 mi truck. Two days later my almost new certified pre-owned truck had a bad ECM. A week after getting my truck back from service, my truck is back in the service department smoking black out the tail pipe and having lack of power issues. Certified pre-owned vehicle inspections are a joke at this dealership. Just another example: my oil change sticker is new but the computer was not reset did they really cange the oil. This new truck has after market parts that should have been noticed during it's inspection, but seem to be the main cause of the problems with the truck. Two trucks both with over looked issues. I gave this outfit many chances to keep my business, I could go on and on about sales, service, shady mechanics, employees not returning phone calls ect... Bottom line is this is basically abrand new truck that I paid top dollar for and the service department has had it longer than I have. Lori in customer service has been great, however my overall experience has been terrible. 2 trucks too many certified pre-owned issues. I believe one having problems ok stuff happens, but two and one with only 6000 mi, taking advantage of customers to make car sales, please be cautious with these sales people and service techs. Certified pre-owned to these people means bring it back every two weeks till it's out of warranty so we can charge you for repairs. Disappointed, John Elway is an icon in Denver his employees and business should reflect his greatness.

    Does not recommend this dealer

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  • Excellent Customer Service
    March 20, 2017

    Patrick is very knowledgeable about cars and what he does. Very nice and excellent communication. He is a asset to the Company. Would recommend an...

    John Elway Chevrolet

    Thank you for taking the time to share your purchase experience. We are happy to hear that Patrick took great care of you. And we look forward t...


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    Patrick is very knowledgeable about cars and what he does. Very nice and excellent communication. He is a asset to the Company. Would recommend and do business with him again. Customer Service Awesome ??????????

    Does recommend this dealer
    John Elway Chevrolet

    Thank you for taking the time to share your purchase experience. We are happy to hear that Patrick took great care of you. And we look forward to working with you in the future. The Elway Team


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  • Great Experience!
    March 15, 2017

    My husband and I had a great experience with the team at John Elway, specifically Ellison and Zach, who helped us find the best vehicle for our fa...

    John Elway Chevrolet

    First off, thank you for providing so many details about your buying experience. It sounds as though Zach and Ellison were very helpful. We hope...


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    My husband and I had a great experience with the team at John Elway, specifically Ellison and Zach, who helped us find the best vehicle for our family and took the time to show us a lot of different options and prices. They were both very professional, knowledgeable, and patient with our questions, and being from Canada we had a lot of them since this was the first time buying a vehicle in the States. They really took the time to provide all the information so that we could make the best choice without feeling rushed or pressured, which we really appreciated. We have a 10 month old and a 2 year old as well, and they were equally as kind with our children, which goes a long way with parents. They provided toys to keep the boys occupied, which I felt went above and beyond, and the children's area at John Elway is also one of the best I've seen. We're so happy with our vehicle and the experience at this dealership. We can't thank them enough!

    Does recommend this dealer
    John Elway Chevrolet

    First off, thank you for providing so many details about your buying experience. It sounds as though Zach and Ellison were very helpful. We hope you are enjoying your new ride and are here if you might have any questions. We hope that you will give our service team an opportunity to help when the time come. The Elway Team


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