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Reviews

Average Ratings

5.0
18 lifetime reviews.
  • Professionalism At Their Finest.

    While currently in the market for a new/used vehicle the options for a dealer are but a hand-full. However, during the process and indirect contac...

    Dealer Response

    William, thank you for sharing your kind words with us! We pride ourselves in providing top notch service and we are happy to hear that is exactly...


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    While currently in the market for a new/used vehicle the options for a dealer are but a hand-full. However, during the process and indirect contact one dealer and sales consultant stands out. Tyler K. of Wausau Toyota is remarkable at dealing with potential buyers. Tyler knows just what type of vehicle I am interested in, has done the leg-work to provide the internet assistance in kicking up the information of specific vehicles (upon request) and has a manner of communicating with me across lines as if it were in person. Kyle is atypical in that, I do not feel pressured, I feel as though I have his full attention and what matters is my satisfaction. Kudos to Wausau Toyota and the professionalism of their staff. My next Toyota will be purchased from Wausau Toyota.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    William, thank you for sharing your kind words with us! We pride ourselves in providing top notch service and we are happy to hear that is exactly what you got.


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  • Best Dealership in Central Wisconsin

    My salesman Brandon was the best. More of a friend that I bought a car from then a salesman. His patience with us, his non pressure type salesman ...


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    My salesman Brandon was the best. More of a friend that I bought a car from then a salesman. His patience with us, his non pressure type salesman ship was what we needed. Other places come running out there door to chase you down in there parking lot and I will never buy a car from a place like that. Ballweg (Toyota of Wausau) is the only place I will buy a car from now on. We bought a car there on 4/29/17 and told Brandon that we are coming in to test drive the car we have looked at twice before and want to drive it for the last time. He had the car filled with gas and ready for us to drive for how ever long we needed to. When we got back we told him we wanted it and the process with him and his F & I gal, who was equally awesome and very informative, took 45-60 min tops. Amazing!!!!! I will recommend them and will buy from them in the future. Thanks for everything Brandon. Danny and Gail

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Professor of Forest Ecology

    We worked with Eric Seehafer and were very pleased with the assistance he provided, his approach to sales, friendliness, helpfulness and patienc...

    Dealer Response

    James - thank you for sharing your experience with us! We are thrilled to hear how great Eric took care of you. Please let us know if we can be ...


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    We worked with Eric Seehafer and were very pleased with the assistance he provided, his approach to sales, friendliness, helpfulness and patience. The process, from our first visit to sale, took more than a month. He checked in regularly and asked if we needed any help or information, but never became pushy. On the day we purchased the RAV4, Eric was very helpful, enthusiastic and gracious. Eric provided very commendable service and treated us with respect. We appreciated his approach to his job.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James - thank you for sharing your experience with us! We are thrilled to hear how great Eric took care of you. Please let us know if we can be of any further assistance!


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  • Truely Enjoyable Experience

    Thank-you Glen for a truly enjoyable experience. After my experience with the local Buick dealer for the repairs on my old car and total disgus...

    Dealer Response

    Thank you for taking the time to share your experiences with us and for choosing Toyota of Wausau. We are very pleased to hear that Glen has been ...


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    Thank-you Glen for a truly enjoyable experience. After my experience with the local Buick dealer for the repairs on my old car and total disgust and dishonesty with the dealership , my Husband brought me to you and said I could trust your dealership. Glen your honesty and salesmanship has given me a whole new experience and trust again..... Love my new Camry and we look forward to doing business with you for years to come.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experiences with us and for choosing Toyota of Wausau. We are very pleased to hear that Glen has been able to make your experience with us great ones We look forward to seeing you again in the future.


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  • Repeat Customer. 2011 Venza and 2016 4Runner.

    Like the no hassle pricing and fair trade evaluations. Knowledgeable staff are a pleasure to deal with. Service department was always fair and e...

    Dealer Response

    Thank you, Mike, for sharing your feedback with us. We are pleased to learn you had a great experience with our sales department. We look forward ...


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    Like the no hassle pricing and fair trade evaluations. Knowledgeable staff are a pleasure to deal with. Service department was always fair and even fixed an issue just past the warranty expire date at no charge. Travis in 2012 for a new Venza and Greg last month for a new 4 Runner.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Mike, for sharing your feedback with us. We are pleased to learn you had a great experience with our sales department. We look forward to servicing you again in the future.


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  • Car buyer

    Very efficient and knowledgeable. Made our car buying experience a pleasure. Thanks Glen and Toni!!

    Dealer Response

    Sue - Thank you for taking the time to leave us this review! We truly appreciate your business and appreciate you choosing Toyota of Wausau for y...


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    Very efficient and knowledgeable. Made our car buying experience a pleasure. Thanks Glen and Toni!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sue - Thank you for taking the time to leave us this review! We truly appreciate your business and appreciate you choosing Toyota of Wausau for your automotive needs!


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  • Bought an SUV with 3 kids in tow

    Went for a test drive without plans to buy and came home with a new vehicle. Very quick and efficient making car shopping with 3 kids very easy. ...

    Dealer Response

    Thank you, Vanessa! We appreciate you as a customer and truly thank you for taking the time to write this review!


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    Went for a test drive without plans to buy and came home with a new vehicle. Very quick and efficient making car shopping with 3 kids very easy. I would highly recommend shopping Toyota Wausau and salesman Eric.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Vanessa! We appreciate you as a customer and truly thank you for taking the time to write this review!


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  • EXCELLENT!! Great cars and great prices!

    It has been almost a month and a half now and I have absolutely loved my car since day one! Fong was very efficient and friendly throughout the wh...

    Dealer Response

    Tristan - Thank you so much for your business and for taking the time to write this review.


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    It has been almost a month and a half now and I have absolutely loved my car since day one! Fong was very efficient and friendly throughout the whole process. He gathered my information, got me approved for a loan, and had me driving off the lot the next morning with a new set of wheels! Toyota of Wausau stands behind their products and I definitely will buy from them in the future! What attracted me was their competitive prices, keep in mind that their best offer is their best offer which was okay for me since the price was appropriate. It was well worth the three hour drive for an unforgettable car buying experience! I would definitely recommend anyone to this dealership because you will not only find great cars at unbeatable prices but also peace of mind with the car you drive off the lot.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tristan - Thank you so much for your business and for taking the time to write this review.


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  • Tyler Kiser was great!

    I found a great deal on a Tundra through cars.com. I had previously visited this dealership and provided my information with a different sales as...

    Dealer Response

    Thank you for sharing your feedback with us. We are pleased to learn you had a great experience with Tyler! We look forward to working with you ag...


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    I found a great deal on a Tundra through cars.com. I had previously visited this dealership and provided my information with a different sales associate. Come to find out the sales associate never put my information into the system. Tyler made sure that was the first thing he did. He then led me through the process of purchasing my new Tundra without any hassles. He had great communication through the whole process. If I ever purchase another vehicle, it will be with Tyler!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your feedback with us. We are pleased to learn you had a great experience with Tyler! We look forward to working with you again in the future.


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  • Toyota of Wausau

    So pleased with start to finish of my purchase of my new Rav 4. Saleman (Chris), very knowledgeable. Great inventory to pick from, willingness to...

    Dealer Response

    Dawn - Thank you for this great review! We are so happy to hear about the amazing experience you had! We look forward to working with you in the ...


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    So pleased with start to finish of my purchase of my new Rav 4. Saleman (Chris), very knowledgeable. Great inventory to pick from, willingness to give me a good price on trade in, and great financing. Thank you all !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dawn - Thank you for this great review! We are so happy to hear about the amazing experience you had! We look forward to working with you in the near future.


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