Thank you. Your email has been sent to the dealer.

Share 

Reviews

2.6
41 lifetime reviews.
  • Great Experience and Very Pleased!

    I went here actually as a last resort as I was turned down by Many other dealers, as they all wanted a very high down payment due to my very low c...

    Dealer Response

    At Auto City, our goal is total customer satisfaction! We are excited your experience was a positive one! Congratulations on your new purchase Tim...


    Show Full Review

    I went here actually as a last resort as I was turned down by Many other dealers, as they all wanted a very high down payment due to my very low credit score and history, etc and or Pushed me toward some other vehicle other than what I came to originally look at. I was contacted several times by Erica, the customer service/Internet department with Follow ups personally Inviting me into the dearlership . Due to her very courteous, no pressure and positive personality I came in as I almost gave up. They asked me about my credit situation and I was very honest with them about a unfortionate situation of a current car that I am getting taken away due to very high payments, personal issues to where I could no longer afford to keep. I was very honest as they were with me as well. John was excellent, very polite and no pressure whatsoever. The sales manager was Awesome and he worked his tail off getting me approved and made it happen. I really appreciate them working with me and Highly recommend if you feel your at a dead end, Please call them and they will help you out! I know everyone has a Unique Credit Situation but they will work hard for you to get you approved and into something you can afford! Thanks again for all your assistance and giving me a second chance to turn my credit around!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    At Auto City, our goal is total customer satisfaction! We are excited your experience was a positive one! Congratulations on your new purchase Timothy & Joanne!! Show us some love by clicking "Like" on facebook.com/AutoCityCharlotte Please remember there is also a referral program available to all.


    Hide Full Review
  • Traveled 3 hours and was very disappointed

    Made an appointment on Friday to see a car on Saturday. Told them that I would be traveling almost 3 hours to get there. Got there and the car w...


    Show Full Review

    Made an appointment on Friday to see a car on Saturday. Told them that I would be traveling almost 3 hours to get there. Got there and the car was dirty and in their service area to get a door panel fixed. I was told that the panel was ordered and that it would probably be in on Tuesday and I could come back. Also, was informed that the car had a salvage title and that the car had suffered extensive front end damage. Would've been nice to have been told that before I made the trip. The cars looked nice on their website but not so much in person. Might be a good dealership but I cannot recommend them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Traveled 3 hours and was very disappointed

    Made an appointment on Friday to see a car on Saturday. Told them that I would be traveling almost 3 hours to get there. Got there and the car w...


    Show Full Review

    Made an appointment on Friday to see a car on Saturday. Told them that I would be traveling almost 3 hours to get there. Got there and the car was dirty and in their service area to get a door panel fixed. I was told that the panel was ordered and that it would probably be in on Tuesday and I could come back. Also, was informed that the car had a salvage title and that the car had suffered extensive front end damage. Would've been nice to have been told that before I made the trip. The cars looked nice on their website but not so much in person. Might be a good dealership but I cannot recommend them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews